Ali Gibson Support Ltd

294a Handsworth Road, Handsworth, Sheffield S13 9BX
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9.5 7 Reviews
  • Ali Gibson Support Ltd, Sheffield
When choosing a care provider for yourself or a loved one, trust, compassion, and professionalism are essential. Ali Gibson Support recognises that every individual has unique needs and is committed to delivering high-quality, person-centred care that enhances well-being, promotes independence, and provides peace of mind. Whether the need is for domiciliary care, respite support, social companionship, or overnight care, a dedicated team is available to offer reliable and compassionate assistance tailored to specific requirements.

A key reason to choose Ali Gibson Support is the strong focus on personalised care. Care should never follow a one-size-fits-all approach. Time is taken to understand each client’s needs, preferences, and routines, ensuring that every care plan is tailored to provide the best possible support. Whether occasional help with daily tasks is needed or full-time care is required, services are adapted to suit each individual’s lifestyle and preferences.
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

We offer 30 min
We offer 45min
1 hour calls
Longer calls / Sit in services
Respite /Waking Nights/Sleep in nights

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Ali Gibson Support Ltd

Person in charge

  • Alison Gibson (Owner)

Admission Criteria

  • Provision of Care and Support to Adults only ( 18+)

Ali Gibson Support Ltd Reviews (7)

9.5

Ali Gibson Support Ltd has a Review Score of 9.5 (9.461) out of 10, based on 6 reviews in the last 2 years.
Over all time Ali Gibson Support Ltd has 7 reviews.

Overall Experience
  • 7
  • 0
  • 0
  • 0
  • 0
Date Published
  • 7
  • 1
  • 1
  • 6
  • 1
Reviewer Connection to Ali Gibson Support Ltd
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from P E (Daughter of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers always cheerful and have a chat with my mum , she loves to see them . All requests by the family are implemented and notes for carers updated . Care given is very good at all times . Take time to make meals and sit while mum eats .
Reply from Alison Gibson, Owner at Ali Gibson Support Ltd

Thank you for your kind review and we appreciate your feedback. All the team enjoy spending time with your mum.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S R (Friend of Client) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has recently started receiving daily care from Ali Gibson Support and she has built amazing relationships with all of the team in such a short space of time. I cannot fault the management team for their support throughout the process of getting her onto their service. The care team are so
friendly and treat my friend with the upmost respect and dignity within her home. We are ever so pleased with this service and couldn’t wish for a better team to assist with her daily needs. Thank you Ali Gibson Support!
Reply from Alison Gibson, Owner at Ali Gibson Support Ltd

Thank you and we are glad our care provision is going well.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from James H (Son of Client) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Ali Gibson Support care agency provided care to my late father for ten years, significantly improving the quality of his life and relieving the burden of care from my mother whilst reassuring myself and my siblings of his wellbeing. Care was provided with respect, honesty, flexibility and thoughtfulness.
We
would not hesitate to recommend this company to others.
Reply from Alison Gibson, Owner at Ali Gibson Support Ltd

Thank you for your lovely review, Ali Gibson.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alison C (Daughter of Client) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This weekend is the anniversary of my father's death and as I reflect on his 90 glorious years I also think of Ali Gibson Support Services and the care they showed him. The team worked with him for over ten years and helped him to manage his Parkinson's and latterly his dementia. The team were caring
and reliable and were always prepared to go that extra mile. They listened to his stories, took him for a drive but above all the personal and intimate care they provided was gentle and thorough. They treated him as the gentleman he was even when he became very demanding. We are still using Ali Gibson Support Services to provide a little extra support for my mum. The team has enriched both their lives and we wouldn't be without them. I could not recommend them enough, if you want outstanding care and professionalism look no further.
Reply from Alison Gibson, Owner at Ali Gibson Support Ltd

Thank you so much for your kind review, it really is appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A T (Client) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
These carers are all kind and considerate.
And very helpful looked not only my aunt but the whole family as they are very family-orientated and compassionate about their job as carers.
So a big thank you to all at Ali Gibson Carers.
Reply from Alison Gibson, Owner at Ali Gibson Support Ltd

Thank you so much for your kind review, it really is appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Chris P (Grandson of Client) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing but good things to say about this well-organised team/company, definitely recommend! Thank you to all the staff at Ali Gibson Support!
Reply from Alison Gibson, Owner at Ali Gibson Support Ltd

Thank you so much for your kind review it really is appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jennifer H (Daughter of Client) published on 15 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
You will be privileged if you get this company to support someone you know. Outstanding care and support. Carers go beyond the expected without asking. By far the most person-centred company I have dealt with. The service user is treated like a family member.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.461)

Overview of Review Score

The Review Score of 9.5 (9.461) out of 10 for Ali Gibson Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Ali Gibson Support Ltd is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ali Gibson Support Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Alison

Alison Gibson

Job Title: Owner and Registered Manager Joined: 2013

Ali is where it all started, the founder, the fixer, and the one who somehow knows the answer to everything.


With a mind like a care manual and a heart that never stops giving, she works long hours, puts everyone before herself, and still finds time to check in on the team. Whether it’s solving a crisis, answering the millionth question of the day, or making sure things run like clockwork, Ali does it all with patience, dedication, and a good sense of humour. And when the day is finally done, you’ll find her swapping work worries for a well-earned cocktail—because even the boss needs a break!

Jessica

Jessica Milner

Job Title: Care Manager Joined: 2022

Calm under pressure? Check. Problem-solving skills? Unmatched. Jess doesn’t just fix problems; she sees them coming before they even reach us! A true wizard of care, compliance, and keeping everything running smoothly, she juggles it all with professionalism, compassion, tough love, and the patience of a saint. And somehow, through it all, she still finds time for a laugh. Recently, she’s even discovered where the kettle lives, so with a bit more training, there’s hope she’ll master the perfect brew yet!

Jeanine

Jeanine Whyman

Job Title: Human Resources Manager Joined: 2024

Jeanine is the voice of reason, the keeper of the rulebook, and the one who makes sure we’re all on the straight and narrow. With a knack for saying, “Now, let’s look at this differently,” she brings a fresh perspective to every challenge, compassionate, but far too experienced to be easily fooled. Having been around the block more than once, she’s seen it all and handles everything with wisdom, fairness, and just the right amount of firmness. And if there’s one thing she loves as much as keeping us in check, it’s a good spreadsheet!

Frequently Asked Questions about Ali Gibson Support Ltd

What Type of Services does Ali Gibson Support Ltd offer?

Ali Gibson Support Ltd offers Home Care.

How many Carers does Ali Gibson Support Ltd employ?

Ali Gibson Support Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ali Gibson Support Ltd to verify any information. View our terms and conditions. Ali Gibson Support Ltd has an Enhanced Service - more info.