Total Care
Unit 2, Brindley Court, Dalewood Road, Lymedale Business Park,
Newcastle-under-Lyme
ST5 9QA
An additional Milage charge may apply depending on location
These prices are only a guideline, please contact Total Care to find out the exact price for your requirements.
Total Care has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Total Care has 11 reviews.
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
The Review Score of 9.3 (9.250) out of 10 for Total Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Total Care is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
I'm an experienced and caring leader with a strong background in managing business. I focus on making sure clients receive top-notch care while supporting my team to deliver their best. I'm passionate about improving the quality of life for those in need and ensuring our services run smoothly, effectively, and compassionately.
Key Skills:
Leading and motivating teams
Creating and improving care services
Making sure we meet all regulations and standards
Managing budgets and finances
Building strong relationships with clients and their families
Training staff and helping them grow
Excellent communication and people skills
Joanne Cooper is an experienced and highly skilled Care Manager with a passion for providing exceptional care and support to individuals in need. With over 25 years of experience in the healthcare industry, Joanne has developed a deep understanding of the complexities and challenges faced by both patients and their families.
Joanne's commitment to delivering person-centred care is evident in her strong communication and interpersonal skills. She possesses a natural ability to build rapport and establish trust with patients, ensuring their comfort and well-being throughout their care journey. Her empathetic nature allows her to truly connect with individuals, understanding their unique needs and tailoring care plans accordingly.
As a Care Manager, Joanne excels in coordinating and overseeing comprehensive care plans, collaborating with multidisciplinary teams to ensure all aspects of a patient's care are addressed. She is adept at conducting thorough assessments, identifying areas of improvement, and implementing appropriate interventions. Joanne's attention to detail and organizational skills enable her to effectively manage complex cases, ensuring that all necessary resources and services are accessed and utilized.
Furthermore, Joanne's extensive knowledge of healthcare regulations and policies allows her to navigate the system efficiently, advocating for her patients' rights and ensuring they receive the highest quality of care. Her ability to stay up-to-date with industry trends and best practices enables her to provide informed guidance and support to both patients and their families.
Overall, Joanne Cooper is a compassionate and experienced Care Manager who is dedicated to improving the lives of those she serves. Her exceptional skills, extensive knowledge, and genuine care for others make her an invaluable asset to our team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Total Care to verify any information. View our terms and conditions. Total Care has an Enhanced Service - more info.
