Total Care
Unit 2, Brindley Court, Dalewood Road, Lymedale Business Park,
Newcastle-under-Lyme
ST5 9QA
An additional Milage charge may apply depending on location
These prices are only a guideline, please contact Total Care to find out the exact price for your requirements.
Total Care has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Total Care has 11 reviews.
5.0 out of 5
Thank you so much for your kind words and thoughtful review. We are truly grateful for your feedback. It was an absolute pleasure to support you and your family during such an important time. We understand how overwhelming navigating care options can be, and we're glad we could provide the guidance you needed to make informed decisions. Your dad's well-being is clearly a top priority, and we're honored to have played a small role in helping you explore the best options for his care. If you ever have further questions or need additional support, please don't hesitate to reach out. We're here for you. Wishing you and your family all the best
5.0 out of 5
Thank you so much for your heartfelt review. It means the world to us to know that your father's care felt like an extension of family. Our team strives to provide respectful, compassionate, and dignified care, and it's incredibly rewarding to hear that they became trusted, familiar faces in his life. We understand how important it is to have that personal connection and support during such times, and we're truly grateful that our office team could be a source of comfort for you as well.Your kind words affirm that our efforts are making a positive difference, and they inspire us to continue going above and beyond. Please extend our warmest regards to your father, and remember that we're just a call away if there's anything we can do. Thank you again from all of us at Total Care.
5.0 out of 5
Thank you for taking the time to review the team. We at Total Care are thrilled to hear that you are happy and confident with our services. We look forward to continuing supporting your family.
5.0 out of 5
Thank you for sharing your positive experience with Total Care. It's great to hear that they went above and beyond to accommodate your dad's needs and ensure continuity of care. Our clients are precious, and we make every effort to ensure that we can support them as much as possible, our caring and dedicated professionals always try to prioritise their clients' well-being. Thank you for acknowledging their efforts and for taking the time to express your gratitude.
5.0 out of 5
Thank you for taking the time to leave us a review. It's great to hear how the support we have provided has made an impact on your mum.
5.0 out of 5
Thank you so much for taking the time to leave us a review! We greatly appreciate your feedback and are thrilled to hear that you have had such a positive experience with our service.
Your kind words mean a lot to us and serve as a great motivation for our team. We are constantly striving to provide the best possible experience for our clients and your review reaffirms that we are on the right track.
If there is anything else we can do to assist you or if you have any further feedback, please do not hesitate to reach out to us. We are always here to help.
5.0 out of 5
On behalf of myself and everyone here at Total Care UK, I would like to thank you for taking the time to provide this review. We are over the moon to hear that you are happy with the service we provide and we look forward to continuing to support moving forward.
5.0 out of 5
On behalf of myself and everyone here at Total Care UK, I would like to thank you for taking the time to provide this review. It was our pleasure supporting your mum and I will be sure to feedback on your compliments to your mum's main carers. I am sure they will be very delighted to hear the appreciation and positive feedback from you.
5.0 out of 5
On behalf of myself and everyone here at Total Care UK, I would like to thank you for taking the time to provide this review. We are over the moon to hear that you are happy with the service we provide and we look forward to continuing to support you, moving forward.
5.0 out of 5
On behalf of Total Care UK I would like to thank you for taking the time to provide this review. We are over the moon to hear that you are happy with the service we provide and we look forward to continuing to support you and your loved ones, moving forward.
5.0 out of 5
The Review Score of 9.3 (9.250) out of 10 for Total Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Total Care is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
I'm an experienced and caring leader with a strong background in managing business. I focus on making sure clients receive top-notch care while supporting my team to deliver their best. I'm passionate about improving the quality of life for those in need and ensuring our services run smoothly, effectively, and compassionately.
Key Skills:
Leading and motivating teams
Creating and improving care services
Making sure we meet all regulations and standards
Managing budgets and finances
Building strong relationships with clients and their families
Training staff and helping them grow
Excellent communication and people skills
Joanne Cooper is an experienced and highly skilled Care Manager with a passion for providing exceptional care and support to individuals in need. With over 25 years of experience in the healthcare industry, Joanne has developed a deep understanding of the complexities and challenges faced by both patients and their families.
Joanne's commitment to delivering person-centred care is evident in her strong communication and interpersonal skills. She possesses a natural ability to build rapport and establish trust with patients, ensuring their comfort and well-being throughout their care journey. Her empathetic nature allows her to truly connect with individuals, understanding their unique needs and tailoring care plans accordingly.
As a Care Manager, Joanne excels in coordinating and overseeing comprehensive care plans, collaborating with multidisciplinary teams to ensure all aspects of a patient's care are addressed. She is adept at conducting thorough assessments, identifying areas of improvement, and implementing appropriate interventions. Joanne's attention to detail and organizational skills enable her to effectively manage complex cases, ensuring that all necessary resources and services are accessed and utilized.
Furthermore, Joanne's extensive knowledge of healthcare regulations and policies allows her to navigate the system efficiently, advocating for her patients' rights and ensuring they receive the highest quality of care. Her ability to stay up-to-date with industry trends and best practices enables her to provide informed guidance and support to both patients and their families.
Overall, Joanne Cooper is a compassionate and experienced Care Manager who is dedicated to improving the lives of those she serves. Her exceptional skills, extensive knowledge, and genuine care for others make her an invaluable asset to our team.
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