AAA Care Solutions Ltd

76 Longfield Road, Horsham RH12 1LE
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9.2 5 Reviews
  • AAA Care Solutions Ltd, Horsham
AAA Care Solutions LTD is a Domiciliary Care Agency based in Horsham West Sussex. They are fully registered and regulated by the CQC in England. Their Mission is to provide safe, quality and professional Domiciliary Care to clients in the comfort of their homes while focusing on each client's needs, wants and desires. They specialise in Home Care and Live-in-Care. They are currently serving all the areas within West Sussex. Currently they do serve Horsham, Billingshurst, Southwater, Kirdford, Loxwood, Slinfold, Crawley among others.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £23

We do provide a free assessment prior to commencement of care.

These prices are only a guideline, please contact AAA Care Solutions Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • AAA Care Solutions Ltd

Person in charge

  • Hawah Nabukko (Registered Manager)

AAA Care Solutions Ltd Reviews (5)

9.2

AAA Care Solutions Ltd has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years.
Over all time AAA Care Solutions Ltd has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 2
  • 2
  • 4
  • 1
Reviewer Connection to AAA Care Solutions Ltd
  • 2
  • 2
  • 1
Total of 5, showing 1-5
Review from Stephen G (Husband of Client) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my wife and I are very pleased indeed with the care she receives from AAA Care Solutions. My wife has
multiple health issues and requires a hoist to be taken from bed to her power chair. We have carers three times a day. They are unfailingly polite, cheerful and positive while showing a good
deal of sensitivity for my my wife's condition. They find the right balance between friendliness and professionalism. It is clear they have been well trained and know how to interpret and handle situations skillfully.
Head office keeps us informed if carers are going to be late.


We would thoroughly recommend AAA

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lesley W (Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is excellent
Reply from Hawah Nabukko, Director/NI at AAA Care Solutions Ltd

We are so grateful for this positive feedback about our services. As AAA Care solutions, we promise to continue providing a service that exceeds your expectations. We will pass on this information to your carer. Thank you so much

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Debbie H (Client) published on 3 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been receiving care from AAA for the last 12 months. The carer is always on time and very respectful of my needs, she is always very happy and friendly. I'm glad I found AAA for my care needs and I would highly recommend their services.
Reply from Andrew Ttyaba, Deputy Manager at AAA Care Solutions Ltd

Hello Debbie. We are so grateful for this positive feedback about our services. We will continue to provide a service that exceeds your expectations. We will pass on this information to your carer. Thank you so much.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Roger M (Husband of Client) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the best care company we have experienced. We always see the same two members of staff, who are quiet, friendly, meticulous in the care they provide, and punctual. If there is a problem, we are advised by telephone, and in emergencies, an alternative carer arrives. All the AAA carers we have
met have been excellent. We have no complaints.
Reply from Andrew Ttyaba, Deputy Manager at AAA Care Solutions Ltd

Thank you so much Roger. We are so grateful for your lovely review about our staff and the services we offer. We love to continue providing great services to awesome clients like you. Thanks again!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S K (Relative of Client) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is now the third company I have moved to, historically highly dissatisfied with the service of other so-called "well-established companies" in the local area. I am astounded by the difference in service. Whilst all companies talk about total care, respect, dignity, I have now seen firsthand how
some companies change to bad within the first week. With AAA what surprised me was the time the Management took to come and understand my mother's needs, the intricate details, thereon the most polite, professional carers they sent during "proper hours" unlike others. Very quiet, well-spoken, well-trained ladies who referred to my mother as "Mama" as opposed to her name with do this/do that, often in a very unsympathetic manner. AAA staff turn up very quietly, conduct their duties quietly (not banging doors/throwing things about or even continuing wearing toilet gloves to handle client foods). If they are guided to some dos and don'ts they never respond in an unsympathetic manner. Well done!
Reply from Andrew T, Customer Relationship Officer at AAA Care Solutions Ltd

Thank you so much for the five star review. We are truly grateful for your kind words. Your feedback means the world to us. We are all glad to know that Mum is happy and receiving the best care. I have passed on this feedback to her carers. We will continue to walk the extra mile and exceed your expectations.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for AAA Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for AAA Care Solutions Ltd is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AAA Care Solutions Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Hawah

Hawah Nabukko

Job Title: Managing Director (CQC Nominated Individual) Joined: 2017

I am NMC Registered Nurse who is caring and has experience in working in the care industry as Nurse, Manager and Health care assistant. I have experience in delivering individual care plans whilst working with the community and other authority teams. I have strong leadership qualities with the ability to conduct service user assessments, supervise the provisions of safe and compassionate care and evaluate care effectiveness. I act with integrity and in the best interest of the service users while ensuring compliance with health care policies and procedures. I am committed to leading high quality, person centered care service that we all can be proud of.

Frequently Asked Questions about AAA Care Solutions Ltd

What Type of Services does AAA Care Solutions Ltd offer?

AAA Care Solutions Ltd offers Home Care.

How many Carers does AAA Care Solutions Ltd employ?

AAA Care Solutions Ltd employs 51 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AAA Care Solutions Ltd to verify any information. View our terms and conditions. AAA Care Solutions Ltd has an Enhanced Service - more info.