In the quiet corners of everyday life, where comfort meets vulnerability, Opal Carers Ltd brings compassion, comfort and stands for an unwavering dedication and assistance in the daily journey of restoring dignity, nurturing independence and honouring the humanity of every one part of this big family.
The highly trained qualified staff are companions, advocates and a gentle presence who understand that true care begins with listening; whether in personal care,...
In the quiet corners of everyday life, where comfort meets vulnerability, Opal Carers Ltd brings compassion, comfort and stands for an unwavering dedication and assistance in the daily journey of restoring dignity, nurturing independence and honouring the humanity of every one part of this big family.
The highly trained qualified staff are companions, advocates and a gentle presence who understand that true care begins with listening; whether in personal care, meal preparation of your favourite just like you love them, simply sitting in dialogue of the good old days, or careful monitoring/ supervision of high risk clients, the staff see the person behind the patient.
Every visit is a promise that no one should face illness, ageing or recovery alone. With overwhelming excellence and heartfelt empathy, Opal Carers Ltd tailors every care plan to the rhythm of the home and soul of the client. Families find peace knowing their loved ones are in the hands of a team that are both skilled and tender with care for the elderly, disabled, dementia and Alzheimer patients.
Opal Carers Ltd believes that healing doesn’t only happen in hospitals, but also in the warmth of familiar rooms, in the laughter shared over tea and in the quiet reassurance of someone who truly cares to bring light to hardest days and makes the good ones even better.
Opal Carers Ltd has offices in New Addington, Southwark and Surrey; Covering all parts of Croydon Council and environs.
Care Provided by Opal Carers Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£23.27 - £30.90
Weekly Live-in Care
£1,099 - £1,850
Contact Opal Carers Ltd to get a personalised quote:
The price(s) shown are provided by the agency. Contact Opal Carers Ltd for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of Opal Carers LtdUsually available on Mon, Tue, Wed, Thu, Fri(between 11:00 AM to 7:00 PM)A home visit could be arranged anytime when required for an initial assessment.
Video Call Consultation of Opal Carers LtdUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 7:00 AM to 10:00 PM)Zoom, Skype, WhatsApp can be arranged on demand or when required. The initial assessment could be anything between 20minutes to one hour.
Your initial needs will be discussed for creating a person-centred care plan.
Review from Marie L (Daughter of Client) published on 31 March 2026 Date of experience: March 2026•Submitted via Website•
Overall Experience
I have been threw 7 care companys for my unwell father , sister and mother out of all of them Opal care is outstanding and I would be lost without them to help me care for my whole family , Victoria is absolute god send to myself and family who owns the company and has helped ne care for all 3...
I have been threw 7 care companys for my unwell father , sister and mother out of all of them Opal care is outstanding and I would be lost without them to help me care for my whole family , Victoria is absolute god send to myself and family who owns the company and has helped ne care for all 3 family members I would not use anyone else I would give them 10 stars if i could
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Geoffrey W (Husband of Client) published on 20 March 2026 Date of experience: February 2026•Submitted via Postal Review Card•
Overall Experience
Over the last two years all the carers coming to my wife have been pleasant, with some more experienced than others in personal care. Communication at times can be a problem but any minor problems arising are dealt with promptly by management.
Over the last two years all the carers coming to my wife have been pleasant, with some more experienced than others in personal care. Communication at times can be a problem but any minor problems arising are dealt with promptly by management.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P L (Client / Service User) published on 3 March 2026 Date of experience: February 2026•Submitted via Postal Review Card•
Overall Experience
My wife and I have been very satisfied clients for the past 6 months and would recommend Opal Carers to anyone looking for quality care. A trustworthy management and staff ie no pilfering at all. We have met around 10 of Opal carers and have been pleased with their expertise and willingness,...
My wife and I have been very satisfied clients for the past 6 months and would recommend Opal Carers to anyone looking for quality care. A trustworthy management and staff ie no pilfering at all. We have met around 10 of Opal carers and have been pleased with their expertise and willingness, nothing too much trouble. Management are 'hands on' and very caring - the operation to date has been almost flawless, we have had care at all times.
↩Reply from Victoria Adusei, Care Manager at Opal Carers Ltd
Thank you so much for writing us this wonderful review. Your kind words will be shared with the team.
Best wishes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Francisca M (Wife of Client) published on 3 March 2026 Date of experience: April 2025•Submitted via Postal Review Card•
Overall Experience
My family has been with Opal Carers Lts for more than 5 years until the passing of my husband on the 22nd April 2025. Generally I am very satisfied with their services. Any atter of concern I raised about a carer was promptly attended to by the management. I trust them and will gladly recommend...
My family has been with Opal Carers Lts for more than 5 years until the passing of my husband on the 22nd April 2025. Generally I am very satisfied with their services. Any atter of concern I raised about a carer was promptly attended to by the management. I trust them and will gladly recommend them to anyone.
↩Reply from Victoria Adusei, Care Manager at Opal Carers Ltd
Thank you Francisca. Daddy lives on in our hearts.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Yvette M (Daughter of Client) published on 21 February 2026 Date of experience: April 2025•Submitted via Website•
Overall Experience
Opal Carers Ltd supported my family for almost four years, caring for my father who lived with complex needs, including visual impairment and advanced dementia. Throughout that time, their compassion, professionalism, and unwavering dedication were extraordinary.
They didn't just provide care-they...
Opal Carers Ltd supported my family for almost four years, caring for my father who lived with complex needs, including visual impairment and advanced dementia. Throughout that time, their compassion, professionalism, and unwavering dedication were extraordinary. They didn't just provide care-they became part of our family. The kindness they showed my father, and the support they extended to my mother and to me, is something I will carry with deep gratitude for the rest of my life. Victoria, the Director, is a true ambassador for this noble and selfless profession. Her commitment to delivering the highest standard of care is reflected in every member of her team, and it shines through in the dignity and respect they give to every client.
I recommend Opal Carers Ltd wholeheartedly. They walk with you through every step of the journey, offering not only exceptional care, but genuine humanity when it matters most.
↩Reply from Victoria Adusei, Care Manager at Opal Carers Ltd
Thank you very much Y. We are committed to be better, do better in our service of love and care. We appreciate the glowing recommendation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C W (Client / Service User) published on 19 February 2026 Date of experience: February 2026•Submitted via Postal Review Card•
Overall Experience
Very very good.
Very very good.
↩Reply from Victoria Adusei, Care Manager at Opal Carers Ltd
Thank you very much, we are committed to be better and do better in our service of love and care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J M (Son of Client) published on 15 February 2026 Date of experience: May 2025•Submitted via Website•
Overall Experience
Opal Carers Ltd provided great care to my Dad that as he deteriorated they adapted to every challenge that came with caring for him up until his passing. I can't thank Victoria enough for the many times she went above and beyond for my family. God bless her.
Opal Carers Ltd provided great care to my Dad that as he deteriorated they adapted to every challenge that came with caring for him up until his passing. I can't thank Victoria enough for the many times she went above and beyond for my family. God bless her.
↩Reply from Victoria Adusei, Care Manager at Opal Carers Ltd
Thank you very much J, we are committed to be better do better in our service of love and care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 July 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Opal Carers Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Opal Carers Ltd.
Accreditations
There are no accreditations posted yet for Opal Carers Ltd.
Meet the Team (1)
VICTORIA ADUSEIJob Title MANAGER AND DIRECTORJoined 2020
I have always believed that the measure of a society is reflected in how it treats its elders. That belief has shaped my life’s work and continues to...
I have always believed that the measure of a society is reflected in how it treats its elders. That belief has shaped my life’s work and continues to guide every decision I make. My passion for social welfare—especially the dignity, safety, and emotional well-being of older adults—has never been theoretical for me; it is a calling that sits at the centre of who I am. In 2020, during a moment of global uncertainty, I chose to act on that calling by founding my own social care business. It was a leap of faith, but one rooted in conviction: that every elderly person deserves compassionate support and a life lived with respect.
Building this organisation has been both challenging and deeply rewarding. I lead with empathy, but also with clarity and purpose. I listen closely to the needs of the people we serve, and I work to create an environment where staff feel supported, families feel reassured, and the elderly feel genuinely valued. Over the years, the business has grown steadily, not because of ambition alone, but because the values behind it resonate with those around me.
What drives me forward is simple: I want to make a meaningful difference. I want older adults to feel seen, heard, and cared for. I want families to know their loved ones are in safe hands. And I want my team to feel proud of the work we do together. My journey in social care is far from over, but every day reaffirms why I began. When passion meets purpose, the impact becomes something that lasts.
Frequently Asked Questions about Opal Carers Ltd
How much does Opal Carers Ltd cost?
The agency lists fees between £23.27 and £30.90 for hourly visiting care and between £1,099 and £1,850 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Opal Carers Ltd employ?
Opal Carers Ltd employs 35 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Opal Carers Ltd to verify any information. View our terms and conditions. Opal Carers Ltd has an Enhanced Service -what an Enhanced Service includes.
