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Opal Carers Ltd

40 Thorpe Close, New Addington, Croydon, London CR0 0SG
Opal Carers Ltd Logo
Opal Carers Ltd logo
Opal Carers Ltd, Croydon
Opal Carers Ltd, Croydon
Opal Carers Ltd, Croydon

In the quiet corners of everyday life, where comfort meets vulnerability, Opal Carers Ltd brings compassion, comfort and stands for an unwavering dedication and assistance in the daily journey of restoring dignity, nurturing independence and honouring the humanity of every one part of this big family.

The highly trained qualified staff are companions, advocates and a gentle presence who understand that true care begins with listening; whether in personal care,...  

Care Provided by Opal Carers Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £23.27 - £30.90
  • Weekly Live-in Care Fees: £1,099 - £1,850
The price(s) shown are provided by the agency. Contact Opal Carers Ltd for full pricing details and T&Cs.

Contact Opal Carers Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Opal Carers Ltd
  • Private Owned

Person in charge

  • Victoria Adusei (Manager)

Opal Carers Ltd Reviews (7)

9.2

Opal Carers Ltd has a Review Score of 9.2 (9.171) out of 10, based on 7 reviews in the last 2 years. Over all time Opal Carers Ltd has 7 reviews.

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Showing 7 reviews matching selected criteria
Review from Marie L (Daughter of Client) published on 31 March 2026 Submitted via Website
Overall Experience

I have been threw 7 care companys for my unwell father , sister and mother out of all of them Opal care is outstanding and I would be lost without them to help me care for my whole family , Victoria is absolute god send to myself and family who owns the company and has helped ne care for all 3 family members I would not use anyone else I would give them 10 stars if i could

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Review from Geoffrey W (Husband of Client) published on 20 March 2026 Submitted via Postal Card
Overall Experience

Over the last two years all the carers coming to my wife have been pleasant, with some more experienced than others in personal care. Communication at times can be a problem but any minor problems arising are dealt with promptly by management.

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Review from P L (Client / Service User) published on 3 March 2026 Submitted via Postal Card
Overall Experience

My wife and I have been very satisfied clients for the past 6 months and would recommend Opal Carers to anyone looking for quality care. A trustworthy management and staff ie no pilfering at all. We have met around 10 of Opal carers and have been pleased with their expertise and willingness, nothing too much trouble. Management are 'hands on' and very caring - the operation to date has been almost flawless, we have had care at all times.

Reply from Victoria Adusei, Care Manager at Opal Carers Ltd
Thank you so much for writing us this wonderful review. Your kind words will be shared with the team.

Best wishes.

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Review from Francisca M (Wife of Client) published on 3 March 2026 Submitted via Postal Card
Overall Experience

My family has been with Opal Carers Lts for more than 5 years until the passing of my husband on the 22nd April 2025. Generally I am very satisfied with their services. Any atter of concern I raised about a carer was promptly attended to by the management. I trust them and will gladly recommend them to anyone.

Reply from Victoria Adusei, Care Manager at Opal Carers Ltd

Thank you Francisca. Daddy lives on in our hearts.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Yvette M (Daughter of Client) published on 21 February 2026 Submitted via Website
Overall Experience
Opal Carers Ltd supported my family for almost four years, caring for my father who lived with complex needs, including visual impairment and advanced dementia. Throughout that time, their compassion, professionalism, and unwavering dedication were extraordinary.
They didn't just provide care-they became part of our family. The kindness they showed my father, and the support they extended to my mother and to me, is something I will carry with deep gratitude for the rest of my life.
Victoria, the Director, is a true ambassador for this noble and selfless profession. Her commitment to delivering the highest standard of care is reflected in every member of her team, and it shines through in the dignity and respect they give to every client.

I recommend Opal Carers Ltd wholeheartedly. They walk with you through every step of the journey, offering not only exceptional care, but genuine humanity when it matters most.

Reply from Victoria Adusei, Care Manager at Opal Carers Ltd

Thank you very much Y. We are committed to be better, do better in our service of love and care. We appreciate the glowing recommendation.

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Review from C W (Client / Service User) published on 19 February 2026 Submitted via Postal Card
Overall Experience

Very very good.

Reply from Victoria Adusei, Care Manager at Opal Carers Ltd

Thank you very much, we are committed to be better and do better in our service of love and care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J M (Son of Client) published on 15 February 2026 Submitted via Website
Overall Experience

Opal Carers Ltd provided great care to my Dad that as he deteriorated they adapted to every challenge that came with caring for him up until his passing. I can't thank Victoria enough for the many times she went above and beyond for my family. God bless her.

Reply from Victoria Adusei, Care Manager at Opal Carers Ltd

Thank you very much J, we are committed to be better do better in our service of love and care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 July 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Opal Carers Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Opal Carers Ltd.

Meet the Team (1)

VICTORIA ADUSEI Job Title: MANAGER AND DIRECTOR Joined: 2020
VICTORIA ADUSEI

I have always believed that the measure of a society is reflected in how it treats its elders. That belief has shaped my life’s work and continues to guide every decision I make. My passion for social welfare—especially the dignity, safety, and emotional well-being of older adults—has never been theoretical for me; it is a calling that sits at the centre of who I am. In 2020, during a moment of global uncertainty, I chose to act on that calling by founding my own social care business. It was a leap of faith, but one rooted in conviction: that every elderly person deserves compassionate support and a life lived with respect.

Building this organisation has been both challenging and deeply rewarding. I lead with empathy, but also with clarity and purpose. I listen closely to the needs of the people we serve, and I work to create an environment where staff feel supported, families feel reassured, and the elderly feel genuinely valued. Over the years, the business has grown steadily, not because of ambition alone, but because the values behind it resonate with those around me.

What drives me forward is simple: I want to make a meaningful difference. I want older adults to feel seen, heard, and cared for. I want families to know their loved ones are in safe hands. And I want my team to feel proud of the work we do together. My journey in social care is far from over, but every day reaffirms why I began. When passion meets purpose, the impact becomes something that lasts.

Frequently Asked Questions about Opal Carers Ltd

How many Carers does Opal Carers Ltd employ?

Opal Carers Ltd employs 35 carers.

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