KD Healthcare Ltd - Burgess Hill
Suite D, Kings House, 68 Victoria Road, Burgess Hill, West Sussex RH15 9LH






KD Healthcare Ltd - Burgess Hill provides high quality home care services to help people to remain as independent and to stay in their own homes.
The range of services includes, but is not limited to, performing general domestic tasks, support with shopping and providing companionship.
Often people need a little more help and when the need arises, KD Healthcare can also offer personal care. Personal care includes assistance with showering,...
Care Provided by KD Healthcare Ltd - Burgess Hill
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
KD Healthcare Ltd offers a wide range of services to meet individual needs. The services range from companionship, Domiciliary, Live In, Complex and Nursing Care. As a consequence the rates are discussed during the initial contact meeting.
Fees are discussed on an individual basis according to need, required hours and location
KD Healthcare Ltd, will conduct a home visit to assess the individual needs and costs will be determined by the requirements identified during the assessment process.
Contact KD Healthcare Ltd - Burgess Hill to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Karpe Diem Healthcare Ltd
- Private Owned
Person in charge
- Evelyn Walters (Manager)
KD Healthcare Ltd - Burgess Hill Reviews (15)
KD Healthcare Ltd - Burgess Hill has a Review Score of 9.7 (9.727) out of 10, based on 11 reviews in the last 2 years.
Over all time KD Healthcare Ltd - Burgess Hill has 15 reviews.
Its very comforting to me to know when I go to bed my wife is getting the best care possible.
Should you require any further assistance do not hesitate to contact with us.
In the meantime we very much appreciate your comments.
We are very grateful to be receiving our care from KD Healthcare.
If we can be of further assistance, please to do not hesitate to contact us if we can support further.
The way my husband is cared for gives me total peace of mind, and sadly, having to go on this horrid journey, I cannot emphasise enough how important it is to be able to feel and have 100% trust in the care being provided.
I have never had any worries and, in fact, I have had no reason to contact the agency with a problem. In fact, I have come across people who have had horrendous experiences with care agencies, and I reassure them that they shouldn't have to go through it. I also share how our dealings with KD Healthcare have been so good.
The care team had the pleasure of providing care in this difficult situation and to learn about the difference they made to you and your family is much appreciated. Whilst the outcome could not be changed we feel honoured and privileged to have...
They were competent and punctual.
I would not hesitate to recommend them to anyone needing support with healthcare needs as they would be in very goods hands
Thank you so much for submitting your review. The time you have taken is greatly appreciated. We are so pleased with your comments which reflect the work that is offered by the care team. We are always eager to improve the service that we provide so if you have any further suggestions please do not...
The reliability of the carers and their caring nature allows me to relax, knowing my mother is in safe hands and I will be contacted if necessary. When I meet them, they have a good understanding of my mother's needs and wishes.
Thank you so much for taking the time to provide a review of our services. This is greatly appreciated. We are so pleased with your comments which reflect the work that is offered by the care team.If we can do anything to improve please do not hesitate to get in touch as we are keen to go above and beyond to ensure complete satisfaction with the person centred care that is required.
Our two carers, who work alternate weeks, get on well with my son. They are very reliable, diligent and caring workers who listen to my son and are careful to do things they way he likes things done. Very happy with the service we get.
Thank you so much for taking your time to complete the review. The care team really appreciative your comments and very much enjoy working in partnership with your son to support him in the best way possible and in line with his specific requirements.If we can be of further assistance please do not...
The care provided has been excellent and has been reflected in a reduction in infections and an absence of skin problems both of which had hitherto not been unusual. My wife is treated with warmth and respect; her care is provided with diligence and gentleness and most importantly, with necessary great patience.
Staff and management have been cooperative in facilitating flexibility in schedules to enable my wife to attend suitable events and thus maintain contact with the outside world.
Management are available, approachable, and responsive.
Thank you so much for taking the time to write such kind words regarding the care our team delivers to your wife. At KDH we feel honoured to provide very bespoke support aiming always to ensure individual needs are met. If we can be of further assistance, we are just a phone call away so please do reach out to us when required. With warm wishes to you on behalf of your team.
The whole company have been really supportive right from management down to the team of staff that looks after me. The carers are very flexible when dealing with my needs and they always arrive in a professional manner. They are always happy and helpful. I enjoy chatting with them and they are all very kind. Any issues I have are dealt with straight away and the company always tries to help in any way they can.
Thank you so much for your wonderful 5* feedback! On behalf of all at KDH we are delighted to know that you have had a fantastic experience with our care delivery. To read your comments regarding the team's contribution is truly rewarding to us all. It is our priority to ensure you are more than...
A wonderful care agency who always do their best to accommodate our needs.
Thank you so much for taking the time to submit a review. This is really appreciated and a great reflection on the hard work the care team conduct at each visit. It is always our intention to deliver the highest standard of care and encouraging that you feel we have been accommodating to your requests. With kindest regards, KD Healthcare
All the carers were on time, neat and tidy, very respectful and full of smiles. Nothing was too much trouble for them and they were very helpful indeed as well as hard working. They made me feel they enjoyed their work and helping me.
Thank you very much for taking the time to share your appreciation for the support that the care team have provided. They most certainly do enjoy their roles and we know how hard they work. They have a passion for good quality care and talk fondly of being able to make a difference to those who they visit.
The care teams are cheerful, diligent, and patient and care for my wife in a warm and gentle way, talking to her and laughing with her as much as she is capable of doing. They feed her and carry out skin care in a diligent but gentle manner.
Thank you so much for providing a review about the services delivered to your wife. The team enjoy their visits and the warmth demonstrated within the household which makes each call an absolute pleasure.
My mother received palliative care from KD at her home in August 2022. The care she received was excellent, all the staff looked after her so well, with dignity and such kindness. It helped us, her family, so much in the safe knowledge that mum was in the best hands. She was made as comfortable as possible at all times and I can't recommend this care company enough!
The Company seems to operate to their own schedule and not what works for the client.
Many safeguarding concerns and training issues were raised without taking any appropriate action and this was after only being with the company for ten weeks in total.
Compared to their competitors they charge almost twice as much, for this price I expected a much better service!
Having a been carer myself for the past seven years I was very concerned about the lack of basic training and bad practices the company undertook.
Thank you for taking the time to share your feedback with us. We put service users’ experience and satisfaction as our priority, and we have a complaints procedure in place as part of service users’ feedback. We take all comments about our service seriously and we always encourage service users to...
All the team are very caring and treat my dad as if their own, the management team are inspirational and we cannot thank them enough.
I cannot praise the manager and her wonderful team highly enough! We were lucky enough to have them help us care for my sister-in-law over the past two weeks. I have been a nurse for 40 years and they cared for my relative as I would. They were caring/compassionate and patient with my relative, as well as being supportive to us as a family. When things got really tough the manager went above and beyond to help us when we didn’t know where to turn to for help! They are amazing!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 July 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for KD Healthcare Ltd - Burgess Hill.
Meet the Team (2)
Evelyn is the manager.
Bringing a wealth of experience to the role Ivy has been a real asset to the service.
Frequently Asked Questions about KD Healthcare Ltd - Burgess Hill
How many Carers does KD Healthcare Ltd - Burgess Hill employ?
KD Healthcare Ltd - Burgess Hill employs 30 carers.
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