KD Healthcare Ltd - Hassocks
Suite D, Kings House, 68 Victoria Road,
Burgess Hill
RH15 9LH
KD Healthcare Ltd offers a wide range of services to meet individual needs. The services range from companionship, Domiciliary, Live In, Complex and Nursing Care. As a consequence the rates are discussed during the initial contact meeting.
Fees are discussed on an individual basis according to need, required hours and location
KD Healthcare Ltd, will conduct a home visit to assess the individual needs and costs will be determined by the requirements identified during the assessment process.
KD Healthcare Ltd - Hassocks has a Review Score of 9.7 (9.732) out of 10, based on 8 reviews in the last 2 years.
Over all time KD Healthcare Ltd - Hassocks has 12 reviews.
4.0 out of 5
Thank you so much for taking the time to provide a review of our services. This is greatly appreciated. We are so pleased with your comments which reflect the work that is offered by the care team.If we can do anything to improve please do not hesitate to get in touch as we are keen to go above and beyond to ensure complete satisfaction with the person centred care that is required.
5.0 out of 5
Thank you so much for taking your time to complete the review. The care team really appreciative your comments and very much enjoy working in partnership with your son to support him in the best way possible and in line with his specific requirements.If we can be of further assistance please do not hesitate to contact us as we are only a phone call away. We are really keen to ensure the service is flexible with his changing needs as and when required.
5.0 out of 5
Thank you so much for taking the time to write such kind words regarding the care our team delivers to your wife. At KDH we feel honoured to provide very bespoke support aiming always to ensure individual needs are met. If we can be of further assistance, we are just a phone call away so please do reach out to us when required. With warm wishes to you on behalf of your team.
5.0 out of 5
Thank you so much for your wonderful 5* feedback! On behalf of all at KDH we are delighted to know that you have had a fantastic experience with our care delivery. To read your comments regarding the team's contribution is truly rewarding to us all. It is our priority to ensure you are more than satisfied with the service that you receive. We extend best wishes to you and your family. Please do not hesitate to call us if we can be of more assistance. With kindest regards.
5.0 out of 5
Thank you so much for taking the time to submit a review. This is really appreciated and a great reflection on the hard work the care team conduct at each visit. It is always our intention to deliver the highest standard of care and encouraging that you feel we have been accommodating to your requests. With kindest regards, KD Healthcare
5.0 out of 5
Thank you very much for taking the time to share your appreciation for the support that the care team have provided. They most certainly do enjoy their roles and we know how hard they work. They have a passion for good quality care and talk fondly of being able to make a difference to those who they visit.
5.0 out of 5
Thank you so much for providing a review about the services delivered to your wife. The team enjoy their visits and the warmth demonstrated within the household which makes each call an absolute pleasure.
5.0 out of 5
Thank you so much for such wonderful comments and for taking the time to complete a review. We will ensure that your comments are passed on to the nursing and care team, of which I am sure they will be so appreciative. With kind regards.
5.0 out of 5
1.0 out of 5
Thank you for taking the time to share your feedback with us. We put service users’ experience and satisfaction as our priority, and we have a complaints procedure in place as part of service users’ feedback. We take all comments about our service seriously and we always encourage service users to contact us as soon as possible with any concerns.
We regret that the service we provided did not meet your expectations in the 2 months you were with us. Unfortunately, you did not give us the opportunity to formally address your concerns before you made the decision to leave (our service). For confidentiality reasons we cannot respond to any specifics about your comments. Following our investigations into your feedback, we are satisfied that our policies and procedures were followed.
We wish you all the best in the future.
5.0 out of 5
5.0 out of 5
The Review Score of 9.7 (9.732) out of 10 for KD Healthcare Ltd - Hassocks is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for KD Healthcare Ltd - Hassocks is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
Evelyn is the manager.
Ivy has a busy role managing the Dom Care function for KD Healthcare Ltd.
Bringing a wealth of experience to the role Ivy has been a real asset to the service.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact KD Healthcare Ltd - Hassocks to verify any information. View our terms and conditions. KD Healthcare Ltd - Hassocks has an Enhanced Service - more info.
