Evolving Care - Congleton

Riverside, Mountbatten Way, Congleton CW12 1DY
Review Us
8.5 2 Reviews
  • Evolving Care - Congleton, Congleton
Evolving Care embodies compassion, consistency and a genuinely person-centred approach that places each individual’s dignity at the heart of everything Evolving Care does. Delivering exceptional care by taking the time to truly understand the needs, preferences and personal routines of the service users that Evolving Care support. Ensuring that all interactions are meaningful and genuine. What sets the Congleton branch apart is the dedication and warmth of the team - working closely together, communicate openly and support one another so that clients receive the highest quality care every single day. Commitment to going above and beyond (even in the small details) is what truly distinguishes this branch from other providers in the area.
Show Evolving Care - Congleton on the Map

Care Provided by Evolving Care - Congleton

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.50 – £44
  • Weekly Live-in Care Fees: £1395 – £1995

This includes bank holidays and weekends

These prices are only a guideline, please contact Evolving Care - Congleton to find out the exact price for your requirements.

Contact Evolving Care - Congleton to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Evolving Care - Congleton to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Shauna Jones (Registered Manager)

Evolving Care - Congleton Reviews (2)

8.5

Evolving Care - Congleton has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Evolving Care - Congleton has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 2
  • 2
  • 0
Reviewer Connection to Evolving Care - Congleton
  • 1
  • 1
Total of 2, showing 1-2
Review from J F (Relative of Client) published on 25 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Truly a great service that these guys provide, really helped our family through a difficult time, made the whole process seamless and communication was always great.
Thank you for all you did for my Aunt and our family.
Could not recommend this team enough.
If I could give more stars I would!
Reply from Shauna Jones, Registered Manager at Evolving Care - CongletonThank you so much for your kind and thoughtful words. On behalf of our entire team in the Congleton Branch , we are truly grateful that you took the time to share your experience.

It was an honour to support your aunt and your family during such a difficult time. Knowing that our care and efforts helped make the process a little easier means a great deal to us. Thank you again for placing your trust in us - Take care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Victoria M (Client) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to thank Evolving Care for all their support and excellence in their care standards. All the care staff are lovely, friendly and supportive. I would recommend Evolving Care to my family and friends. Brilliant company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Evolving Care - Congleton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Evolving Care - Congleton is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Evolving Care - Congleton is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Evolving Care - Congleton

What Type of Services does Evolving Care - Congleton offer?

Evolving Care - Congleton offers Home Care.

How many Carers does Evolving Care - Congleton employ?

Evolving Care - Congleton employs 34 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Evolving Care - Congleton to verify any information. View our terms and conditions. Evolving Care - Congleton has an Enhanced Service - more info.