MoreLoved Care

Sovereign House, 184 Nottingham Road, Nottingham NG7 7BA
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8.0 1 Review
  • MoreLoved Care, Nottingham
MoreLoved Care's mission is to provide excellent and transparent services tailored to each person in their care. Founded on the principle that caring for others is a currency that always appreciates, clients are more than a source of income, but people in need of love, empathy and compassion.

Services include but are not limited to personal care, house keeping, community support, meal preparation and holiday and outing support.

The aim is to deliver life-changing and person-centred care and support and strives to be a care provider of choice in and around Nottinghamshire.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28
  • Weekly Live-in Care Fees: £1000 – £1400

Live-in care is not charged per hour but weekly, starting from £1000 depending on personal needs

These prices are only a guideline, please contact MoreLoved Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • MoreLoved Care Ltd

Person in charge

  • Sharon Mvundura (Registered Manager)
8.0

MoreLoved Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time MoreLoved Care has 1 review.

Overall Experience

  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

They really do care! Mum is the happiest she's ever been with her care and is constantly telling me she has 2 lovely carers. Mum has dementia and is partially sighted and partially deaf so her needs are quite complex. After receiving what we considered to be inadequate care from 2 previous care companies,
MoreLoved was recommended to us. We thought after our 2 previous experiences that all care providers were the same, but they are definitely not, from the office staff to the actual carers we have not a bad word to say about them. Communication is excellent and nothing is too much trouble.
Not only is Mum more relaxed and less stressed her family are too knowing she is being well looked after.
Thank you MoreLoved you have made what is a difficult time for all so much easier.

Reply from laura kelby, Care Cordinator at MoreLoved Care

Thank you for your kind words. The carers adore your mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for MoreLoved Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for MoreLoved Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for MoreLoved Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (1)

Sharon

Sharon Mvundura

Job Title: Director and Senior Manager

Joined: 2021

Sharon demonstrates a confident, self-motivated, supportive attitude and is well organised as well as capable of taking on extra responsibilities. Sharon works efficiently and with initiative being able to overcome problems and deal with challenging situations in a calm professional manner. Effective communication skills have been paramount in previous roles and these enable Sharon to engage and build a strong rapport with a diverse group of people. A flexible and adaptable attitude gives Sharon the capacity to learn quickly, adjust to changing tasks and environments, to meet the needs of both clients and staff. Sharon bring not only enthusiasm but a commitment that would prove valuable to MoreLoved Care

KEY SKILLS
Communication: Effective communicator with excellent written and verbal skills. An active listener who is capable of assessing the needs of a diverse group of people at all levels. Strong networking skills cross functionally
Organisation: Excellent organisational skills with strong attention to detail and accuracy with proven ability to manage multiple tasks under pressure, ensuring delivery in line with agreed deadlines
Team Work: Commitment and motivation enable me to integrate easily into varying group environments making me a very keen team player and builder. Results and successes of previous assignments have been dependent upon the participation and motivation of staff, to meet deadlines
Computing: Advanced skills in computing with various in house and external applications conversant in Microsoft Office Packages Inc: Word, Excel, Power-point
Customer Focus: Handling customer concerns and complaints, finding the root cause and feeding back to the relevant people to help take preventative measures

Sharon has hands on experience in: Nottingham home care from a previous employer in helping people in need of support to set up their own aims and type of support and care they needed for their health and holistic wellbeing. Sharon had to gather information to come up with a detailed document setting out t extra help needed to manage their lives and be as independent as can be in the clients 'condition s very experienced in producing a detailed document setting out what services required, how those needs will be meet through specific service provision by specific care supporters. As a result, Sharon has acquired a lot of experience in using the key to unlock person-centred co-ordinated care which ensures consistency of same quality of care whilst equally reviewing the needs according to the changes if any in the clients' situations. Sharon’s experience as Team leader, Care coordinator, and Support worker as well as a Support Planner and Support worker is a wealth of experience. Sharon also worked as Ward Hostess Supervisor at Queens Medical Hospital in Nottingham for over five years.
EDUCATION & AWARDS
2013 Health and Social care Diploma level2 Stephenson College
2012 CHARTERED Institute of Environmental Health
Level 2 Award in Food Safety in Catering
2009-2011 NCN Clarendon College
FDA (Acting)

Frequently Asked Questions about MoreLoved Care

What Type of Services does MoreLoved Care offer?

MoreLoved Care offers Home Care.

How many Carers does MoreLoved Care employ?

MoreLoved Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MoreLoved Care to verify any information. View our terms and conditions. MoreLoved Care has an Enhanced Service - more info.