Bluebells Helping Hands

Office E7, Lynch Lane Offices, Lynch Lane, Weymouth DT4 9DN
Review Us
8.0 3 Reviews
  • Bluebells Helping Hands, Weymouth
Show Bluebells Helping Hands on the Map

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Good to Know

Owner

  • Bluebells Helping Hands Ltd

Person in charge

  • Carole Fellows (Manager)
Are you the Owner/Manager of Bluebells Helping Hands? View your Advertising Options

Bluebells Helping Hands Reviews (3)

8.0

Bluebells Helping Hands has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Bluebells Helping Hands has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 1
  • 2
Reviewer Connection to Bluebells Helping Hands
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Jonathan O (Son of Client) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Consistently great care for my parents. As their needs increased, the care increased. Familiar team helped with consistent care. Clear communication with family appreciated. Professional yet friendly.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane O (Client) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service, lovely people, compassionate and very professional. They looked after my elderly Dad until he died, and now caring for my Mum. They go the extra mile in helping those they care for feel safe and cared for. I couldn't rate them highly enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandy L (Daughter of Client) published on 9 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would rate this company five stars or more if I could.
The carers from Bluebells Helping Hands are very professional and very caring. Nothing is too much trouble.
They were caring for both of my parents who lived in their own home and had been diagnosed with Dementia.
Sadly my mother died at the
beginning of October 2020 having been released from the hospital on end of life care. I can honestly say that the managers and their team were brilliant in caring for my mother in her last days and also supporting my father and myself throughout the traumatic experience.
Now my father is living on his own and the carers from Bluebells Helping Hands visit him four times daily and he really looks forward to seeing them, the carers are brilliant and go above and beyond their duties.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Bluebells Helping Hands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bluebells Helping Hands is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebells Helping Hands is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bluebells Helping Hands

What Type of Services does Bluebells Helping Hands offer?

Bluebells Helping Hands offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebells Helping Hands to verify any information. View our terms and conditions. Bluebells Helping Hands has an Basic Service - more info.