Timely Care Solution Ltd

AW House, Office Suite 1E, 2nd Floor, 6-8 Stuart Street, Luton LU1 2SJ
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9.0 3 Reviews
  • Timely Care Solution Ltd, Luton
Timely Care Solution Ltd (TCS) provides personalised home care across Bedfordshire, Hertfordshire, Buckinghamshire, and nearby areas. The agency supports older adults, individuals with dementia, physical disabilities, and those recovering from illness or hospital discharge. Care is delivered with empathy and respect, tailored to each person’s lifestyle and preferences. Services include personal care, dementia support, medication assistance, companionship, palliative care, hospital discharge support, and live-in or respite care. TCS assigns dedicated carers to ensure continuity and build meaningful relationships. The team is led by an experienced registered care manager, supported by qualified coordinators and a registered nurse. All staff are DBS-checked and trained in safeguarding, infection control, and dementia care. TCS works closely with GPs, district nurses, and other professionals to provide coordinated support. Clients consistently praise the agency’s reliability, compassion, and professionalism. TCS is committed to improving its current CQC rating (May 2022) and continues to raise the standard of care.

Care Provided by Timely Care Solution Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.50 – £27.28
  • Weekly Live-in Care Fees: £1107.31 – £1380

AMOUNT CHARGED HOURLY WILL DEPEND ON CLIENT'S NEEDS AND COUNTY.
AMOUNT CHARGED FOR LIVE-IN CARE DEPENDS ON CLIENT'S NEEDS AND LEVEL OF DEPENDENCY ACCROSS ALL COUNTIES. THERE IS ALWAYS OPPORTUNITY TO DISCUSS THESE.

These prices are only a guideline, please contact Timely Care Solution Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Timely Care Solution Ltd

Person in Charge

  • Onyemauche Philip Mbonu (Manager)
9.0

Timely Care Solution Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Timely Care Solution Ltd has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Timely Care Solution Ltd
  • 2
  • 1
Total of 3, showing 1-3
Review from Suzy W (Daughter of Client) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was declining fast. A phone call at 6pm resulted in Philip coming with two kind people to stay with him overnight and wash and look over him whilst mum and I got some rest. Then a fabulous career who was actually a GP in her home country came for the day and was also a delightful person. So happy
we chose Timely Care in our hour of need.
Reply from Onyemauche Philip Mbonu, Director/Registered Manager at Timely Care Solution Ltd
Thanks for your touching words. We're truly honoured to have been there for your dad during such a difficult time. Your trust means everything to us, and we're proud our team could offer comfort,…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P P (Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been under care of Timely Care Solutions for over three years and the carers are all wonderful always treat me with kindness and respect. They go beyond thd call of duty to help me in any way possible. They are always happy and cheerful and I could not ask for better care. I would highly recommend
this company to anyone looking for home care x
Reply from Onyemauche Philip Mbonu, Director/Registered Manager at Timely Care Solution Ltd
Thank you so much for your kind words and glowing review. It truly means the world to us to know that you feel supported and cared for. Our team is dedicated to making sure every person we support…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from I R (Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been Timely Care Solutions Ltd since coming out of hospital in 2021 and their support has been nothing shoot exemplary.
The service that TCSLtd have been providing is bespoke and in keeping with supporting my own my self advocacy through person centred care.
Each carer supporting me is caring,
supportive and listens for my instructions, while providing a safe and respectful environment in my home. Each carer adheres to a person centred approach to care and support.
The management of TCSLtd is mindful of how my care is delivered and continues to update the training of their staff so that they are up to date with current trends in care which is always person centred in approach.
Reply from Onyemauche Philip Mbonu, Director/Registered Manager at Timely Care Solution Ltd
Thank you for your kind words and continued trust over the years. We're thrilled our carers have made such a positive impact. Your recommendation means the world to us and inspires our team every day.…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Timely Care Solution Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Timely Care Solution Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Timely Care Solution Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (12)

Onyemauche Philip

Onyemauche Philip Mbonu

Job Title: Director/Registered Manager Joined: 2018

(BA Hons) Social Policy, Level 5 Diploma in Leadership & MGT. in Health & Social care, Advanced Apprenticeship in Health and Social Care, Higher Apprenticeship in Health and Social Care, Adults, Children and Young People, Advanced Diploma in Computing, National Diploma in Accounting.


Philip received an outstanding performance award and was recommended for the UK carers award as a carer and support worker. Philip was exceptional as a Senior support worker as well as a team leader. Philip was a deputy manager of note in a clinical/mental health residential service. He acted twice as Acting Multi-Service Manager in Bedford and South Bedfordshire. Philip managed Autism UK in Bedford as a service manager. Philip has experience managing both Supported Living services and residential services in Shefford, Wyboston and Bedford, respectively, as a manager. Philip has led services to good outcomes in CQC inspections. Onyemauche Philip Mbonu has continued to demonstrate a high level of care delivery, both managerial and operational and making a difference in the lives of individuals in the domiciliary care sector.


Philip is driven by his passion for providing care and support to vulnerable individuals, which led him to become a court-approved Special Guardian, giving stability to a British child who went on to become a professional.

Blessing

Blessing Douglas

Job Title: Community Support Worker Joined: 2021

M.Sc. with Distinction in International Business, Bachelor's degree in Education and Level 3 Certificate in Health and Social Care. Blessing joined the team in 2021 as one of the early members.

Babli

Babli Kaur

Job Title: Community Support Worker Joined: 2022

Babli was employed on a visa sponsorship in December 2022 and has since remained a valued member of the team.

Monica Nkechi

Monica Nkechi Oyinze

Job Title: Care Coordinator/Community Support Worker Joined: 2023

Holds a BSc Degree in Banking, an MBA in Finance and a Level 3 certificate in Health and Social Care. Monica brings a unique blend of financial acumen and care expertise. With over 2 years of experience and various care certifications. A dedicated and compassionate Care Coordinator with a strong background in both domiciliary care and care home settings. Monica is committed to delivering high-quality care and support to individuals in need.

Ebubechi Daniel

Ebubechi Daniel Mbonu

Job Title: Team Leader Joined: 2020

Diploma Level 4 in Adult Care, Certificate in Radiography, Well-Led Senior Leadership Certificate, with various care certifications.

Yashveer Singh

Yashveer Singh Malik

Job Title: Community Support Worker Joined: 2024

Bsc.(Mathematics) and various certifications in Health and Social Care.

Vivien

Vivien Ameh

Job Title: Community Support Worker Joined: 2022

Holds M.Sc. in Applied Social Science, PGD. in Management & Bachelor of Arts degree in English, and various care certifications.

Benedicta

Benedicta Ajulufoh

Job Title: Community Nurse Adviser Joined: 2024

Benedicta is a Registered General Nurse (RGN)
from the University of Bedfordshire and has a Postgraduate Certificate in Community Health (PGD CERT)
from the University of Hertfordshire. Benedicta has over 10 years of Nursing experience, both in the hospital (NHS) and community (NHS & PRIVATE), and has acquired a lot of versatile and transferable skills over the years across many areas of work expertise. Benedicta supervises our auxiliary nurse assistant and advises the service on clients' conditions that enable our timely follow-up action to ensure clients' conditions are promptly reported.

Ramandeep

Ramandeep Kaur

Job Title: Community Support Worker Joined: 2024

Bachelor of Arts, History, Politics and English, Bachelor of Education, Diploma in Information Technology and various certifications in Health and Social Care.

Elizabeth

Elizabeth Dawodu

Job Title: Community Support Worker Joined: 2021

Elizabeth holds a Bachelor of Science degree in Sociology and a Diploma in Social Development. Elizabeth is one of our early members who joined the team in 2021 and, since then, has remained a valued member of the team. Elizabeth has various certifications in Health and Social Care, including PEG feed, Bowel management, Stoma and Catheter Care management. Elizabeth is works to details, a pleasant carer who is particularly good with supporting the elderly and is desired by majority of the service users.

Usman

Usman Aliyu

Job Title: Senior Health Care Assistant Joined: 2024

MSc in Management with Commendation from the University of Hertfordshire and a Bachelor's degree in Business Management (Administration). Usman works under the guidance of our Registered Nurse advisor and has been a valued member of the team with various certifications in Health and Social Care, Stoma care, Catheter Care, Peg feed and other complex care.

Adeyinka Olubunmi

Adeyinka Olubunmi Omotayo

Job Title: Community Support Worker Joined: 2025

Adeyinka Olubunmi Omotayo holds a Bachelor of Science degree in Business Administration, NCFE Cache Level 1 certificate in working with children, NCFE Cache Level 2 in Early Years Education and Care and various certifications in Adult Social Care. Yinka comes with maturity and lots of experience.

Frequently Asked Questions about Timely Care Solution Ltd

What Type of Services does Timely Care Solution Ltd offer?

Timely Care Solution Ltd offers Home Care.

How many Carers does Timely Care Solution Ltd employ?

Timely Care Solution Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Timely Care Solution Ltd to verify any information. View our terms and conditions. Timely Care Solution Ltd has an Enhanced Service - more info.