Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Children (0-18)
Care Provided by Holistic Care Scotland
Funding & Fees
Contact Holistic Care Scotland to get a personalised quote
Good to Know
Owner
- Holistic Care Scotland Ltd
- Private Owned
Person in charge
- Jackie Mathers (Owner/Manager)
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Holistic Care Scotland Reviews (2)
Over all time Holistic Care Scotland has 2 reviews.
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Overall Experience
Date Published
Reviewer Connection to Holistic Care Scotland
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Review from Paul P (Son-in-law of Client) published on 28 September 2023 Submitted via Website•
Overall Experience
First-class service with wonderful, kind, and professional staff. They were compassionate and nothing was ever a bother.
They cared for my bedridden mother-in-law for a year and a half and supported her and our family superbly.
They cared for my bedridden mother-in-law for a year and a half and supported her and our family superbly.
Highly recommended.
First-class service with wonderful, kind, and professional staff. They were compassionate and nothing was ever a bother.
They cared for my bedridden mother-in-law for a year and a half and supported her and our family superbly.
They cared for my bedridden mother-in-law for a year and a half and supported her and our family superbly.
Highly recommended.
Review from Gillian G (Mother of Client) published on 15 November 2021 Submitted via Website•
Overall Experience
Feel very let down. I had a few issues earlier this year and missed a couple of scheduled 1-1’s for my son. Next thing I received an email advising they could no longer support him. No questions asked if anything was wrong, just an email to advise support was being withdrawn. Would not recommend....
Feel very let down. I had a few issues earlier this year and missed a couple of scheduled 1-1’s for my son. Next thing I received an email advising they could no longer support him. No questions asked if anything was wrong, just an email to advise support was being withdrawn. Would not recommend.
The actual 1-1’s (there were a few in a very small period of time) were lovely. I feel the issue was with management.
↩Reply from Jacqueline Mathers, Operations Manager at Holistic Care Scotland
Thank you for your review, Holistic Care Scotland pride themselves in offering a professional service with clients at the forefront of all decisions made in relation to support delivery.I can understand that you feel let down that support was withdrawn, we do not withdraw from support without...
Thank you for your review, Holistic Care Scotland pride themselves in offering a professional service with clients at the forefront of all decisions made in relation to support delivery.I can understand that you feel let down that support was withdrawn, we do not withdraw from support without serious consideration or without prior consultation with the client and care management team.
Within the short period of time we supported, the client had consistency of staffing with one staff member supporting. Agreed support was cancelled by the client representative on several occasions, the staff member also attended at the house to support at agreed times and the door was not answered to gain access to support. We did endeavour to resolve this with the clients representative and other professionals but had to make the difficult decision to withdraw our services.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 24 November 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How well is care and support planned?Good
(4)
News (0)
News
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Holistic Care Scotland to verify any information. View our terms and conditions. Holistic Care Scotland has a Basic Service -what a Basic Service includes.