Helping Hands Home Care (Blackpool)

Office 11, Blackpool Business Park, Amy Johnstone Way, Blackpool FY4 2RF
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7.7 4 Reviews
  • Helping Hands Home Care (Blackpool), Blackpool
Helping Hands Blackpool offers a wide range of tailored support, enabling people who require additional help at home to live independently and with good quality of life.

Regulated by the CQC, the branch covers areas surrounding Blackpool, including Fleetwood, Kirkham, Weeton and Wesham.

Whether your loved one needs regular visits throughout the week to help them keep on top of household chores, or more intensive live-in support for a complex condition, such as dementia, Helping Hands Home Care provides individually tailored support that is completely unique to each person and their requirements.

The team in Blackpool is part of more than 100 Helping Hands branches spread across the UK. Helping Hands has over 30 years' experience providing dedicated home care to more than 40,000 families, offering peace of mind and ensuring families can rest assured their loved one is cared for in a safe, efficient and reliable way.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £31

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Blackpool) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Stacey Williams (Branch Care Manager)

Helping Hands Home Care (Blackpool) Reviews (4)

7.7

Helping Hands Home Care (Blackpool) has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Blackpool) has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
1
1
1
3

Review from Henry B (Client) published on 30 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good excellent thanks.. always prompt polite, courteous and extremely helpful. Living on my own it was invaluable in the morning to get showered, dressed downstairs and breakfast . I understand weekends are difficult to fill but that proved no problem to you. I would certainly if need be use you
again I'm thoroughly recommend asked to consider the packages you offer. Kind regards.

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Treated with Dignity

Value for Money

Review from Barbara B (Wife of Client) published on 15 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased to have found Helping Hands. I found their approach very positive and professional. Very satisfied with the carer they matched my husband up to and things are working very well. I feel confident going out and spending some time doing things for myself, knowing that my husband is being well
cared for.

Reply from Craig Murrary, Branch Care Manager at Helping Hands Home Care (Blackpool)

Thank you so much for leaving such a wonderful review. I'm delighted to hear how satisfied you are with our service and that you're able to do things for yourself knowing that your husband is being well cared for. Your kind feedback is very much appreciated

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Review from Steve R (Son of Client) published on 2 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The positive difference I have seen in my mum since Helping Hands has been back caring for her is amazing, she is getting around the house, eating, drinking and regaining weight. All the visiting carers are so friendly and helpful and the management and office team have been agreeable to everything
I have requested. With Helping Hands now visiting my mum I feel so much more relaxed, especially when I am not able to go around myself. To the manager and team, thank you.

Reply from Craig Murrary, Branch Care Manager at Helping Hands Home Care (Blackpool)

What an amazing review - thank you so much! I'm thrilled to hear that you feel more relaxed as a result of our carers and it's so fantastic that you've seen a positive difference in your mum. It's our absolute pleasure to provide care for your mum and your kind feedback means so much.
Best wishes.

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Review from Carol K (Daughter of Client) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands Home Care (Blackpool) have been looking after my father, who has vascular dementia, in a one to one capacity in a nursing home. He has challenging behaviour so needs that bit of extra attention. Helping Hands have been working with my father since last August and they have been excellent
with him. From the initial meeting with the manager, who grasped very quickly what was required to the carers they put in place I have felt quite confident that my father is receiving the assistance he requires. They look after him with patience and compassion, helping with whatever is needed, taking him out for a drive, a coffee or lunch sometimes and more. I feel confident that while Helping Hands are with him I don’t need to worry as I know they are all lovely, caring and patient people who understand people with dementia. I would confidently recommend Helping Hands to anyone who needs help with their loved ones. Highly highly recommend.

Reply from Craig Murrary, Branch Care Manager at Helping Hands Home Care (Blackpool)

Hi Carol,
Thank you for taking the time to leave an amazing review! I'm really pleased that we were able to support your father and I'm thrilled to hear how happy you are with our service. I'll pass on your kind feedback to the team.
Best wishes.

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Management

Treated with Dignity

Value for Money

Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Helping Hands Home Care (Blackpool) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Helping Hands Home Care (Blackpool) is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Blackpool) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Anna

Anna Zaremba

Job Title: Branch Care Manager

I’ve been in the homecare industry for 11 years and I’m proud to work at Helping Hands.
Our dedication to providing exceptional care is truly inspiring. I enjoy building strong
relationships with our clients and carers. In my spare time, I enjoy exploring new places,
spending time in nature, and cherishing time with family.

Frequently Asked Questions about Helping Hands Home Care (Blackpool)

What Type of Services does Helping Hands Home Care (Blackpool) offer?

Helping Hands Home Care (Blackpool) offers Home Care.

How many Carers does Helping Hands Home Care (Blackpool) employ?

Helping Hands Home Care (Blackpool) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Blackpool) to verify any information. View our terms and conditions. Helping Hands Home Care (Blackpool) has an Enhanced Service - more info.