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Angelcare Wales Ltd

7 St James Crescent, Swansea SA1 6DZ
Angelcare Wales Ltd Logo
Angelcare Wales Ltd logo
Angelcare Wales Ltd, Swansea
Angelcare Wales Ltd, Swansea
Angelcare Wales Ltd, Swansea

Angelcare are one of the largest and most reputable care providers operating throughout the city of Swansea. With a well-established team of experienced Carers who are skilled, kind and compassionate, Angelcare operating throughout Swansea under the direction of the West Glamorgan Partnership Board, working in partnership with Swansea City Council.

Angelcare is a specialist support service providing homecare for elderly adults living in their own home. This homecare provider supports...  

Care Provided by Angelcare Wales Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 20 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30
  • 30 Minute Visiting Care Fees: from £24
The price(s) shown are provided by the agency. Contact Angelcare Wales Ltd for full pricing details and T&Cs.

Contact Angelcare Wales Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Angelcare Wales Ltd
  • Private Owned

Person in charge

  • Lois Walters (Managing Director)

Angelcare Wales Ltd Reviews (3)

8.7

Angelcare Wales Ltd has a Review Score of 8.7 (8.722) out of 10, based on 3 reviews in the last 2 years. Over all time Angelcare Wales Ltd has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from Geoffrey G (Son of Client) published on 8 May 2026 Submitted via Website
Overall Experience

I am very satisfied with service that Angel Care provide for my mum, the staff are very friendly and willing to help and are always prompt attending to her. They answer any queries I have ir will pass up higher if they need to. Overall very happy with the care provided

Reply from Lois Walters, Managing Director at Angelcare Wales Ltd

Thank you for taking the time to submit your review. We're delighted to hear that the care for your Mum has been a positive experience.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P P (Sister of Client) published on 7 May 2026 Submitted via Website
Overall Experience
We started with 2 carers but had to increase to 4 carers a day for my brothers needs.
I cannot but praise the level of care given to my brothers needs and also found time
to feed his elderly cat.The carers always turned up on time and would contact me if they

encountered a problem and also the district nurse.

Reply from Lois Walters, Managing Director at Angelcare Wales Ltd

Thank you very much for taking the time to leave us a review. We're delighted your brother has had a positive experience with Angelcare, please contact the office if you need anything.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G B (Son of Client) published on 7 May 2026 Submitted via Website
Overall Experience
Dad has some quite complex needs, but the staff always do their best to accommodate and work around him. The basic tasks are done consistently and well. A minor point is that staff are standing round texting if I come rather than actively looking for small things to do, eg empty or load the airer or put clothes away.
Things can be requested by staff but then aren't used, or a lack of cultural knowledge like long life milk is only long life until it is opened.
Language barrier can be a problem with some staff.

Overall, thoroughly happy with the staff who work hard. They contact me when dad's running low of an item, or there's a problem I need to be informed of. Great communication. Happy to recommend. Seem better managed now that the previous company is angel care.

Reply from Lois Walters, Managing Director at Angelcare Wales Ltd

Thank you very much for taking the time to submit your review. We're happy your overall experience with your Dad has been positive.

Your feedback will be addressed and passed to the management team for review and any concerns passed on to the care teams.

Carers are expected (and monitored)...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

News (0)

News

There are no news items for Angelcare Wales Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Angelcare Wales Ltd.

Meet the Team (2)

Lois Walters Job Title: Managing Director Joined: 2025
Lois Walters

Lois has over twenty years of industry experience in managing and leading teams. She is a passionate Director and leader, and she now manages a team of seventy kind and compassionate Carers. Her team go above and beyond to deliver high-quality, person-centred care, showing dedication and commitment to their clients on a daily basis.

Piers Tumeth Job Title: Responsible Individual Joined: 2025
Piers Tumeth

With over seven years as a Director in the care sector, my passion lies within community care. Having successfully run multiple businesses and care homes, my knowledge of home care in the Swansea area is solid.

Frequently Asked Questions about Angelcare Wales Ltd

How many Carers does Angelcare Wales Ltd employ?

Angelcare Wales Ltd employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Angelcare Wales Ltd to verify any information. View our terms and conditions. Angelcare Wales Ltd has an Enhanced Service - more info.