Elizabeth's Rose Home Care

I'm writing to express my satisfaction with the care I receive from Elizabeth's Rose Home Care. I find all the staff I have met treat me with respect, kindness and dignity at all times. I so look forward to their visits as they are so helpful and happy. They make my day, and all so early in the morning. I don't know how they do it. I applaud them all for their hard work at keeping people like me in their own home and to be independent. Thank you all.

This leaves me and my extended family reassured.

I have total confidence and complete peace of mind in the knowledge that my father is receiving the best care that he can. My father gets on well with his carers and is always happy to see them.

I would happily recommend this company and the care and consideration they show is first class.

I can't thank them enough.

I have been very pleased with ERHC. All the carers are caring, professional, and have always helped me through some bad times, as well as good times. I cannot recommend them highly enough.

Elizabeth Rose Home Care is the best company I've ever come across, in any area of my life. The staff are even more caring and compassionate than I ever realised people could be. They're so friendly, helpful, considerate, respectful, trustworthy and kind. They always go above and beyond, ensuring mum receives the best care possible. Mum's in end-of-life care and the carers have made her as comfortable as can be. They suggest ideas that can be implemented to improve the quality of her life even further. Looking at mum, her health has actually improved since the carers have been looking after her, even though she's terminally ill. Mum absolutely loves the carers. She's always so happy to see them and they make her feel so well looked after. Nothing is ever too much trouble for them. I cannot recommend Elizabeth Rose Home Care highly enough. They are without a doubt, the best company possible to provide care for a friend or relative. I sleep easy knowing that mum is in such capable hands.

I feel so much better and calmer in myself knowing that the carers are doing so much for my husband.

A particular member of staff has been a brilliant help to my parents who both have physical and mental health needs. She is very personable and communicates really well with my dad especially who has Alzheimer's. She can put her hand to anything and is not phased by the situation she is confronted by. She is flexible, friendly and caring. We have confidence that she is providing excellent care to our parents.

We have used this service for the past year caring for my father who has been suffering from Parkinson's. The carers always showed respect and care for him and never rush him. We are now using the carers for my mum who has now started to need care. Cannot fault the service. Everyone is lovely and friendly, reliable and flexible.

Only been using the service for a few weeks but very impressed with showering care received. Treated with kindness and respect. All staff we have met are very friendly.

I have found the ladies visiting me very prompt on timing and caring willing to do little tasks such as washing up a few dishes, or putting washing on or putting it on cloths airer. If medication has not arrived they will visit the Chemist. I would not hesitate to recommend your company to my friends

The staff and management communicate well with me and my family. My carers are always cheerful and I enjoy their visits.

Carer was a breath of fresh air to our household, bringing not only great care skills but enthusiasm and zest for life. She also assisted with household chores that had been sadly overlooked due to my husband's illness.

Carers are very understanding and helpful. A pleasure to see them. No complaints at all.

The manager and her staff continuously strive in their healthcare and the welfare of my father. Having been looking after Dad for over eighteen months, there are no complaints and I would highly recommend the manager and her company.

I would like to thank all the wonderful ladies at Elizabeth's Rose Home Care. My wife has MND and the company they provided was second to none. They were all so professional and happy to help with anything she needed, which was a great boost for her morale. Thanks again highly appreciated.

I have been a client of several care companies since I moved to Maidstone and the company is by far the best! I have a rota showing who is meant to arrive when, and if someone is even 10 minutes late I am notified and if necessary a different carer is sent. This reliability is very important, not only to me but also to my family as they know I will always be cared for, so they can plan their days. All the carers are lovely but do what they are supposed to do - care. This is the only company that I would recommend.

We are extremely pleased with the professional approach of both the carers and management of the Home Care Agency. We are kept informed of any changes and contacted to ensure everything is to our satisfaction. The carers are kind and attentive, always cheery and carry out their duties to a high standard. Mum is always pleased to see the carers and enjoys their interaction with her. I have no hesitation in recommending this Care Agency, they have made our life a great deal easier caring for Mum.

I have used a fair few care agencies, this one is really good. You get the feeling they really care, and that it's not just another care agency running its business, it's more like a family. The Director and her team have been lifesavers, initially providing respite care, now providing my 91-year-old father with his three care calls a day. They have high standards and train their staff well. Nothing is too much trouble. You know you're in safe hands with Elizabeth's Rose. Well done!