Almond Tree Care
Humbleyard, The Common, Mulbarton, Norwich NR14 8AECare Provided by Almond Tree Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Good to Know
Owner
- Almond Tree Care Ltd
- Private Owned
Person in charge
- Valerie Moore (Nominated Individual)
Almond Tree Care Reviews (6)
Almond Tree Care has a Review Score of 7.2 (7.233) out of 10, based on 5 reviews in the last 2 years.
Over all time Almond Tree Care has 6 reviews.
The care he was given was excellent, they were caring, had compassion, and he was well looked after.
He looked forward to seeing the carers coming in, enjoyed their company,and they would have a laugh together.
They always kept in touch with the family if there were any problems.
There were two carers who were very special to him, and went above and beyond for him.
Sadly my dad is no longer with us.
So his family would like to thank Almond Tree very much, for everything.
Over the last three years Almond Tree Carers have been very good to my mother and were especially respectful with her end of life care. We were kept informed daily with her care situation, health wise and with her variable dementia moods. My mother told me she liked all the carers and didn't want to change them.
Very ignorant man answering the phone some staff don't have a clue always making excuses and forever changing times. The user guide & communication sheet is a complete joke and the email address does not work it appears that the company are money grabbers would never deal with them again as this is a very poor service
Almond Tree Care looked after my husband for 11 months. I cannot speak highly enough about the quality of care delivered by the company and their carers. They were all without exception very friendly, knowledgeable and caring. I cannot recommend them more highly as many times they went above and beyond what was required.
This company should be ashamed of the way they care for elderly people especially the managing director. This man should have nothing to do with caring for the elderly as he is very rude and unapproachable.
From my experience so far, they're a very dedicated team who have made my dad's life so much easier. The carers are always polite and treat my dad with the greatest respect and this is very heartwarming to see. They also understand his needs and in turn, this makes it a very relaxing, friendly experience for my father who in later life has become quite frail.
We work very hard with all our clients to deliver a standard of care that exceeds clients' expectations. All staff are very well trained and on their behalf, I would like to say thank you for the review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 June 2025- Caring Requires improvement
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Almond Tree Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Almond Tree Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Almond Tree Care
How many Carers does Almond Tree Care employ?
Almond Tree Care employs 30 carers.
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