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Almond Tree Care

Humbleyard, The Common, Mulbarton, Norwich NR14 8AE
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Care Provided by Almond Tree Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Almond Tree Care Ltd
  • Private Owned

Person in charge

  • Valerie Moore (Nominated Individual)
Are you the Owner/Manager of Almond Tree Care? View your Advertising Options

Almond Tree Care Reviews (6)

7.2

Almond Tree Care has a Review Score of 7.2 (7.233) out of 10, based on 5 reviews in the last 2 years. Over all time Almond Tree Care has 6 reviews.

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Showing 6 reviews matching selected criteria
Review from S T (Daughter of Client) published on 15 May 2026 Submitted via Website
Overall Experience
My dad was looked after by Almond Tree Carers for about 2 years.
The care he was given was excellent, they were caring, had compassion, and he was well looked after.
He looked forward to seeing the carers coming in, enjoyed their company,and they would have a laugh together.
They always kept in touch with the family if there were any problems.
There were two carers who were very special to him, and went above and beyond for him.
Sadly my dad is no longer with us.

So his family would like to thank Almond Tree very much, for everything.

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Review from Janette J (Daughter of Client) published on 13 April 2026 Submitted via Website
Overall Experience

Over the last three years Almond Tree Carers have been very good to my mother and were especially respectful with her end of life care. We were kept informed daily with her care situation, health wise and with her variable dementia moods. My mother told me she liked all the carers and didn't want to change them.

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Review from Edward G (Partner of Client) published on 2 July 2025 Submitted via Website
Overall Experience

Very ignorant man answering the phone some staff don't have a clue always making excuses and forever changing times. The user guide & communication sheet is a complete joke and the email address does not work it appears that the company are money grabbers would never deal with them again as this is a very poor service

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Review from Diane G (Wife of Client) published on 13 March 2025 Submitted via Website
Overall Experience

Almond Tree Care looked after my husband for 11 months. I cannot speak highly enough about the quality of care delivered by the company and their carers. They were all without exception very friendly, knowledgeable and caring. I cannot recommend them more highly as many times they went above and beyond what was required.

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Review from J S (Next of Kin) published on 10 February 2025 Submitted via Website
Overall Experience

This company should be ashamed of the way they care for elderly people especially the managing director. This man should have nothing to do with caring for the elderly as he is very rude and unapproachable.

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Review from Stephen P (Son of Client) published on 2 March 2023 Submitted via Website
Overall Experience

From my experience so far, they're a very dedicated team who have made my dad's life so much easier. The carers are always polite and treat my dad with the greatest respect and this is very heartwarming to see. They also understand his needs and in turn, this makes it a very relaxing, friendly experience for my father who in later life has become quite frail.

Reply from Valerie Moore, Nominated Individual at Almond Tree Care

We work very hard with all our clients to deliver a standard of care that exceeds clients' expectations. All staff are very well trained and on their behalf, I would like to say thank you for the review.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 June 2025
Overall Requires improvement
  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Almond Tree Care.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Almond Tree Care

How many Carers does Almond Tree Care employ?

Almond Tree Care employs 30 carers.

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