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Helping Hands Home Care (Accrington)

4 Kestrel Court, Network 65, Bridgewater Close, Hapton, Accrington, Lancashire BB11 5NA
Helping Hands Home Care Logo
Helping Hands Home Care (Accrington) logo
Helping Hands Home Care (Accrington), Accrington
Helping Hands Home Care (Accrington), Accrington
Helping Hands Home Care (Accrington), Accrington

Helping Hands Home Care (Accrington) provides a wide range of services depending on individual needs.

Support can be provided from regular visits throughout the week up to full-time live-in care for more complex health care needs.

The team always strives to provide the best care possible and listens closely to each individual's requirements, preferences and goals.

The branch covers Accrington, Blackburn, Burnley, Darwen, Great Harwood, Hapton, Nelson, Oswaldtwistle, Padiham, Rishton, Rossendale and the surrounding areas.

Care Provided by Helping Hands Home Care (Accrington)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32.40
  • Weekly Live-in Care Fees: from £1,675

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Accrington) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Accrington) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sarah Phoenix (Branch Care Manager)

Helping Hands Home Care (Accrington) Reviews (5)

9

Helping Hands Home Care (Accrington) has a Review Score of 9 (9) out of 10, based on 3 reviews in the last 2 years. Over all time Helping Hands Home Care (Accrington) has 5 reviews.

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Showing 5 reviews matching selected criteria
Review from J H (Client / Service User) published on 24 February 2026 Submitted via Postal Card
Overall Experience

Helping Hands have been very professional and knowledgable and very helpful and cheerful!!

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Accrington)
Thank you so much for your lovely feedback. It is wonderful to hear that you have found Helping Hands to be professional, knowledgeable, helpful, and always cheerful. Your kind words mean a great deal, and I know the team will truly appreciate hearing how positively their support has impacted you.
Kindest regards

Katie

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Review from T W (Daughter of Client) published on 3 December 2025 Submitted via Website
Overall Experience

Helping Hands have been visiting my parents for over 2 years at lunchtime making lunch, sandwiches for their tea, giving medication and some housework. I have found them very professional at all times, always on time and communicate well. They will always contact me if they have any concerns about my parents, all the care workers appear to enjoy their job and are very kind. I would highly recommend them.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Accrington)

Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that found Helping Hands to be professional, and communicate well, always contacting you if they have any concerns about your parents.

It is also amazing to know that our carers are...  

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Review from Julie W (Daughter of Client) published on 13 February 2025 Submitted via Website
Overall Experience

I had the pleasure of having daily nursing care for my father in the latter stages of dementia. From the very first contact the service was amazing. The management were always available to help,always looking to do their very best for me and dad. The nursing staff incredible always going the extra mile whenever needed truly a credit to the profession.without doubt I could not have managed during this time without them and even when dad went into residential care they still went to see him settled. They were and are like extra family so much so that on dads passing they attended his funeral. Cannot praise the whole team enough, my dad loved them and so did I, we will be forever grateful.

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Review from L G (Daughter of Client) published on 13 March 2023 Submitted via Postal Card
Overall Experience
On the whole staff are timely, friendly and see to Mums needs well.
Will always carry out any duties within and if we need anything extra such as bed changing it is always done.

I am very happy with the care received.

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Review from Sheila H (Wife of Client) published on 13 March 2023 Submitted via Postal Card
Overall Experience

All staff are courteous and helpful, so kind and treat my husband with the respect he deserves.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 November 2024
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Helping Hands Home Care (Accrington).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Accrington).

Meet the Team (1)

Sarah Phoenix Job Title: Branch Care Manager
Sarah Phoenix
I have worked in social care for 11 years, the last year being in home care. I am proud to
say that I am a manager for Helping Hands and can see the difference we help make in
keeping families together and at home for as long as possible. I enjoy spending time with

my family, going on holidays with them, watching football and reading.

Frequently Asked Questions about Helping Hands Home Care (Accrington)

How many Carers does Helping Hands Home Care (Accrington) employ?

Helping Hands Home Care (Accrington) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Accrington) to verify any information. View our terms and conditions. Helping Hands Home Care (Accrington) has an Enhanced Service - more info.