Helping Hands Home Care (Cheltenham)

I am quite happy with my regular carer. She is quick and efficient and knows her job.

All carers are very committed to their work and are good company.

Helping Hands is able to tackle an enormous range of jobs through the skills of their workforce, and I very much appreciate their kindness and positivity. I have found it hard to accept that I need help, but the carers have coped with that sympathetically and patiently, making their visits more and more useful and pleasant. The cooking and the trips out have been excellent. They have done their best to exercise our ex-gundog springer spaniel, not easy in this residential area. Many thanks to you all for enabling me to stay in my home. I could not do it without you.

My mother is visited every week by Tracey. This consistency in carer is hugely important to her - without it I do not think the care would work for her. Tracey is a fantastic support - kind, sensible, practical and reliable. I am so grateful to her for her help.

Take me to appointments, etc. Go to the shops for me. I'd be lost without them.

The carers come twice a week for 1/2 each visit. They cream my feet and often soak them first, which is why I need help as I cannot bend easily now.

I am very pleased with all the care I receive from Helping Hands. The love and care bestowed on us both when my husband was still alive took so much pressure off me and my family. I appreciate the care and support I still get.

I have had visits from carers since early last year. They have all been kind and very pleasant. It is nice to have a variety of ladies come in to get my lunch and do various jobs. Some days they are the only people I see. They are all kind and helpful.

The carer has been friendly and has encouraged me to become involved in activities such as jigsaws and drives around the district. I would prefer visits in the morning if possible.