Helping Hands Home Care (Romford) offers high-quality home care, delivered exactly how, where and when you want it.
Based in Romford, the team covers Barking, Chadwell Heath, Dagenham, Hornchurch, Ilford, Rainham, Romford, and the surrounding areas.
Services can be provided from as little as regular 30 minute calls throughout the week all the way up to 24-hour live-in care for more complex needs.
Care Provided by Helping Hands Home Care (Rainham)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £36.20
- Weekly Live-in Care Fees: from £1,825
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Contact Helping Hands Home Care (Rainham) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Nicola King (Branch Care Manager)
Helping Hands Home Care (Rainham) Reviews (7)
Helping Hands Home Care (Rainham) has a Review Score of 9.5 (9.457) out of 10, based on 7 reviews in the last 2 years.
Over all time Helping Hands Home Care (Rainham) has 7 reviews.
Following a period in hospital, my family and I felt I would benefit from some help, mainly with housework at home. Helping Hands gives me the help I need. All your staff are very hardworking, pleasant and adaptable. I usually have the same person, but due to holidays, etc., I have met a number of your staff, and they have all been a pleasure to meet. Your management is always helpful and obtainable, too.
Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that following your hospital stay, our support with household tasks has been beneficial and has helped you feel more comfortable at home. Your kind comments about our carers being hardworking,...
We have used Helping Hands for almost 3 years during which our overall experience has improved to excellent. Any problems have been resolved quickly and to our satisfaction. The charges are high but in this case can be justified.
Good Morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that over the past three years your experience with Helping Hands has developed into an excellent one. It is reassuring to know that any issues have been resolved promptly and to...
Level of care has been excellent- all staff are first class. All clients needs have been met with no complaints. I would recommend.
Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased to read that you have found the level of care to be excellent and that all of your needs have been met. It is wonderful to hear such kind comments about the team and the firstclass...
All the carers are patient, and my wife looks forward to seeing them.
Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that you are overall very happy with the service and that many of the team have been efficient and friendly, with Favhat making a particularly positive impression. We also...
The Rainham team are exceptional. From the moment they came to my Mum's house they were warm, kind, respectful - just wonderful. My Mum is 84, has dementia and was very reluctant to receiving any help (other than family). Within 3 visits she loves them and cannot wait for them to return. The turnaround in my mother's memory, health and mood has been astonishing. She now goes out with them for walks, lunch and has a new lease of life. We are eternally grateful to the team.
Thank you sincerely for sharing such a heartfelt review. We are truly delighted to hear that the Rainham team have made such a positive difference to your mum's well being. It is wonderful to know that their warm, kind and respectful approach has helped her feel comfortable so...
Nothing is ever too much trouble for this member of staff. Her dedication has been invaluable not only in meeting my mother's day-to-day care needs but, more importantly, in supporting her mental wellbeing. The kindness, patience, and genuine concern she has shown have made a profound difference in my mum's life-and in mine.
I honestly can't express how thankful I am for everything this staff member does. She is a true gem and an outstanding example of what excellent care looks like.
We are pleased to hear a particular carer has been an absolute blessing in caring for your mother and that you feel her proactive and compassionate approach has gone far beyond your expectations.
It is...
It was always easy to talk to someone in the office and the app to see the visitor reports is such a great way of knowing what's going on when you are not there.
Thank you to all the staff members and so many more who have listened to me cry and moan too. They have proven to be a great support to mum and when I have seen them I have always known that my mum is going to be safe and happy.
Thank you
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 November 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Helping Hands Home Care (Rainham).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Helping Hands Home Care (Rainham).
Meet the Team (1)
I started at Helping Hands as a carer and worked my way to Branch Care Manager over three years. I lead my team to deliver high-quality care, building strong relationships with customers and their families. My passion for care grew from personal experience supporting my mum through her battle with leukaemia. I‘m proud of our skilled, compassionate team in Rainham.
Outside work, I enjoy road trips with my daughter, Nancy and love travelling, especially to Cyprus and the Isle of Wight.
Frequently Asked Questions about Helping Hands Home Care (Rainham)
How many Carers does Helping Hands Home Care (Rainham) employ?
Helping Hands Home Care (Rainham) employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Rainham) to verify any information. View our terms and conditions. Helping Hands Home Care (Rainham) has an Enhanced Service - more info.