Faith's Walk Healthcare Services Ltd

Communication from the care team is good. They explain every part of the care plan clearly and keep us updated regularly.

My husband GS likes all carers they all excellent. We have no problems with them at all. They are all kind, courteous and polite no complaints at all. The management is brilliant, they are quite receptive to feedback and always follow through with any concerns or questions we have.

Faith's Walk first became involved with this elderly lady with dementia when we needed four visits a day for six weeks to put eye drops in after a cataract operation. They enhanced her life so much that they stayed through the operation for the second eye and thereafter. They administered blister pack medication, microwaved meals, assisted with personal hygiene and, most importantly, provided company. This lady would not have been at home for the last year and a half if it had not been for the care Faith's Walk provided. There were many emergencies and shocks generated by this client along the way. Faith's Walk unfailingly stepped in and dealt with the situation. They escalated issues appropriately. They were always available at the other end of the phone and arrived in person at zero notice on more than one occasion when needed. The care workers are friendly, capable and trustworthy in my experience. Faith's Walk was also generous with their advice and support to me.

I would definitely recommend Faith's Walk.

My sister and I are extremely happy with the carers who look after our mother. They are extremely patient with her and have soon learnt her likes and dislikes! They are very attentive to Mum, and if they feel something is wrong with her health, we are immediately informed. We would certainly recommend Faith Walk as being an excellent care company.

All staff from first contact to care staff were polite and helpful. Communication was spot on and when extra care was needed it was provided in a very timely fashion with no fuss. The care provided was excellent and the care staff were very helpful and diligent.

My wife and I are very happy with the carers supplied by Faith's Walk Healthcare. My wife is happy and I have complete confidence that they are doing their very best in caring for her and her needs. For both of us having Christian carers makes all the difference.

My experience of the services given are very good and would recommend the company.

I feel treated really well and the carer who looks after me has a lot of goodwill.

The staff were kind, polite and most of all very professional and caring.