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Faith's Walk Healthcare Services Ltd

Rourke House, Waterman's Business Park, Staines-upon-Thames TW18 3BA
Faith's Walk Healthcare Services Ltd Logo
Faith's Walk Healthcare Services Ltd logo
Faith's Walk Healthcare Services Ltd, Staines-upon-Thames

Working across the South East of England, Faith's Walk Healthcare Services offer a range of home care provisions.

Whether you need personal care, live in care, emergency care, dementia care or some help with your housework, the team of friendly care professionals are on hand to help you maintain your independence and stay in the comfort of your own home.

A bespoke service is offered to all clients, with services tailored to...  

Care Provided by Faith's Walk Healthcare Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27.97
  • Weekly Live-in Care Fees: from £2,000
  • 30 Minute Visiting Care Fees: from £25.99
The price(s) shown are provided by the agency. Contact Faith's Walk Healthcare Services Ltd for full pricing details and T&Cs.

Contact Faith's Walk Healthcare Services Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Faith's Walk Healthcare Services Ltd
  • Private Owned

Person in charge

  • Violet Kizito (Manager)

Faith's Walk Healthcare Services Ltd Reviews (8)

8.0

Faith's Walk Healthcare Services Ltd has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time Faith's Walk Healthcare Services Ltd has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from Anna G (Power of Attorney of Client) published on 6 August 2024 Submitted via Website
Overall Experience

Faith's Walk first became involved with this elderly lady with dementia when we needed four visits a day for six weeks to put eye drops in after a cataract operation. They enhanced her life so much that they stayed through the operation for the second eye and thereafter. They administered blister pack medication, microwaved meals, assisted with personal hygiene and, most importantly, provided company. This lady would not have been at home for the last year and a half if it had not been for the care Faith's Walk provided. There were many emergencies and shocks generated by this client along the way. Faith's Walk unfailingly stepped in and dealt with the situation. They escalated issues appropriately. They were always available at the other end of the phone and arrived in person at zero notice on more than one occasion when needed. The care workers are friendly, capable and trustworthy in my experience. Faith's Walk was also generous with their advice and support to me.

Reply from Violet Kizito, Registered Manager at Faith's Walk Healthcare Services Ltd

Thank you, it was such a pleasure caring for our client she will be so dearly missed by all her Carers and the Managers. Thank you for trusting Faith's Walk.

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Review from Marion M (Sister of Client) published on 27 February 2024 Submitted via Website
Overall Experience
Peace of mind has been restored ever since the wonderful Faith's Walk Team have been supporting my brother. The office is always available to listen to our needs. The carers are always so caring, kind conscientious, and attentive. They know his needs and have made a big difference to his health and daily life.
My brother feels supported and knows the carers and feels safe with them.

I would definitely recommend Faith's Walk.

Reply from Violet Kizito, Registered Manager at Faith's Walk Healthcare Services Ltd
Thank you so much. We loved caring for the client, the support that you offered made it a bit more easier.

Thank you.

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Review from Anne P (Daughter of Client) published on 13 December 2023 Submitted via Website
Overall Experience

My sister and I are extremely happy with the carers who look after our mother. They are extremely patient with her and have soon learnt her likes and dislikes! They are very attentive to Mum, and if they feel something is wrong with her health, we are immediately informed. We would certainly recommend Faith Walk as being an excellent care company.

Reply from Violet Kizito, Registered Manager at Faith's Walk Healthcare Services Ltd

Thank you for allowing us to care for Mum. We can't wait to celebrate the centennial birthday coming up very soon.

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Review from Paul K (Client / Service User) published on 11 December 2023 Submitted via Website
Overall Experience

All staff from first contact to care staff were polite and helpful. Communication was spot on and when extra care was needed it was provided in a very timely fashion with no fuss. The care provided was excellent and the care staff were very helpful and diligent.

Reply from Violet Kizito, Registered Manager at Faith's Walk Healthcare Services Ltd

Thank you so much for your kind words and for taking the time to write us a review. We're very proud of our highly-trained, caring, and professional staff. It's great to hear that you had a positive experience with our team.

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Review from George L (Husband of Client) published on 30 October 2022 Submitted via Postal Card
Overall Experience

My wife and I are very happy with the carers supplied by Faith's Walk Healthcare. My wife is happy and I have complete confidence that they are doing their very best in caring for her and her needs. For both of us having Christian carers makes all the difference.

Reply from Violet Kizito, Registered Manager at Faith's Walk Healthcare Services Ltd

Thank you so much for your feedback. It's been a pleasure getting to know both of you and supporting you. We hope that we will continue providing a service that meets your wife's needs with pleasure.

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Review from Hazel A (Client / Service User) published on 30 October 2022 Submitted via Postal Card
Overall Experience

My experience of the services given are very good and would recommend the company.

Reply from Violet Kizito, Registered Manager at Faith's Walk Healthcare Services Ltd
It's been a pleasure supporting you remaining in your own home, what's made it easier is the support we receive from your family in ensuring that we meet your needs and provide person-centred care.

Many thanks

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Review from N E (Client / Service User) published on 12 September 2022 Submitted via Postal Card
Overall Experience

I feel treated really well and the carer who looks after me has a lot of goodwill.

Reply from Violet Kizito, Registered Manager at Faith's Walk Healthcare Services Ltd

Thank you for your feedback and for allowing Faith's Walk to provide you with a service.

Violet

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Review from Robert S (Client / Service User) published on 7 January 2022 Submitted via Website
Overall Experience
I found this company totally professional and understanding. They arranged my assessment within 24 hours and had the cover in place just hours after that. This helped with my confidence for my discharge from hospital the following day knowing there would be help on hand when I arrived home.

The staff were kind, polite and most of all very professional and caring.

Reply from Violet Kizito, REGISTERED MANAGER at Faith's Walk Healthcare Services Ltd
Dear Robert,
Thank you very much for your feedback.
It was a pleasure supporting you over the Christmas period, especially ensuring that we could have the right support in place to ensure you could be home in time to spend Christmas with your family.
We were also inspired by your progress during your re-enablement.

Thank you, for your service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 November 2022
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Faith's Walk Healthcare Services Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Faith's Walk Healthcare Services Ltd.

Meet the Team (1)

Violet Kizito Job Title: REGISTERED MANAGER Joined: 2020
Violet Kizito

Violet currently leads the service ensuring that our customer's needs are met, the organisation meets its provider obligations and all employees feel valued and rewarded.

Frequently Asked Questions about Faith's Walk Healthcare Services Ltd

How many Carers does Faith's Walk Healthcare Services Ltd employ?

Faith's Walk Healthcare Services Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Faith's Walk Healthcare Services Ltd to verify any information. View our terms and conditions. Faith's Walk Healthcare Services Ltd has an Enhanced Service - more info.