CEL Homecare Cumbria

My name is Dee Stedman, I am the Area Manager of CEL Homecare based in Warwick Bridge, Carlisle and Registered Manager for Maryport. I have over 30 years’ experience within the Health and Social Care sector with a variety of specialities from AE, ITUU, Sick Children and the Elderly. I had a management position in the local Hospital for 14 years and subsequently managed care agencies, improving the quality of service provision. During the recent pandemic, I was in lockdown with my elderly parents. This made me rethink my career, and I decided to dedicate myself to home care as I felt that local services could improve.

My name is Elaine Armstrong, and I am the Registered Manager for CEL Homecare in Carlisle and Consett. I am a compassionate and dedicated manager with over 25 years’ experience in the care sector, being a Registered Manager and safeguarding lead for 18 years. I have managed teams in the Cumberland area since 2012. I have been responsible for the safe growth of start-up contracts with local authorities. Within my role, I am responsible for heading a team of competent staff, focusing on ensuring that people who use the service receive a high-quality service that meets their needs. I have a passion for helping people achieve their best possible level of well-being.

My name is Gail Craig, and I have over 25 years of experience in the healthcare sector. I am currently the Training and Recruitment Officer with CEL Homecare. I work across all branches, ensuring training compliance and safe recruitment practices. Previous to this role, I was the Care Co-Ordinator for CEL Homecare. I still like to help cover calls as required to support Katie. Before joining CEL Homecare in 2019, I worked for a large domiciliary organisation in many different roles, my favourite being an Assessment Manager. I enjoyed the initial meeting with clients and planning their care to suit their individual needs.

With Elaine, I am one of the founders of CEL Homecare in 2019. I came into Social Care in 2008, having previously worked in Geotechnics and Site Investigation for Civil Engineering projects. This was a massive change of career for me, but I began work in the sector as a Health and Safety advisor and latterly Quality Manager for a regional home care provider. Before helping establish CEL Homecare, I worked with Elaine for a national home care franchise, helping train and develop new home branches and businesses. Elaine and I decided to set up our own home care service to help those areas local often poorly served by existing providers. I now mainly deal with financial, regulatory, and business development aspects (the non-care side in general).

My name is Jules Dillon, and I am the Finance Officer for CEL Homecare. I joined the team in 2024 as a support to Cameron in payroll and invoicing. I am based at the Carlisle office; however, I assist with all branches. I always joke that I enjoy nothing more than a good spreadsheet. I worked for a care company for many years as a Finance Officer before joining CEL, but I felt it was time for a challenge.

My name is Hayley Elliott. I am the Supervisor and Care Coordinator at CEL Homecare. I have been a senior for many years at previous home care agencies. I came into care when the pandemic hit and felt like this was the field of work I wanted to work in, so I stayed and never went back to hairdressing (my previous pre-pandemic occupation). My job has many roles; I coordinate staff rotas and care calls, meet with and help Dee assess new clients, and update staff training records. I make sure our staff have all the right information needed to be able to provide the best possible care and support to our service users. I also like to think I’m approachable, with a good rapport with staff, customers, health professionals and social workers. I do still go out 5 days a week and do care calls. I like to be out on the field, and I find this keeps me in touch with clients, so I can see if there is anything that needs to be changed or updated.