Oice Support Services Ltd strives to be the most significant, best in class, providing superior domiciliary and supported living services to a range of service users across the United Kingdom.
Aims and objectives
• To deliver consistent excellent domiciliary and supported living services that promote service user growth and independence to the best level possible.
• To provide high quality care and support services that promote diversity and are cognisant of service users’ unique...
Care Provided by Oice Support Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £22
- Weekly Live-in Care Fees: from £1,500
Contact Oice Support Services to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Oice Support Services Ltd
- Private Owned
Person in charge
- Enock Anane (Manager)
Oice Support Services Reviews (13)
Oice Support Services has a Review Score of 9.1 (9.089) out of 10, based on 8 reviews in the last 2 years.
Over all time Oice Support Services has 13 reviews.
The carers are very helpful and on several occasions have exceeded expectations. The care is personalised and my views are always taken into consideration. The carers are always reliable and arrive promptly. Several of the carers have taken an interest in my rehabilitation and encourage me to do my physiotherapy exercise so it isn't just about day to day care but also well-being and independence.
The office staff are lovely and always happy to answer questions and they are always helpful if I have requests.
The Director and management take feedback if need be and always try to ensure that the service meets my needs.
It also means a lot that your preferences are taken into account and that...
We would not hesitate to recommend Oice
Thank you for such a kind and detailed review. We're grateful for the opportunity to support your mother-in-law and your family, and we're so pleased our carers made her feel safe, comfortable, and cared for at home. Your lovely words about their warmth, professionalism, and communication mean a great deal to us thank you again for trusting Oice Support Services and for the recommendation.
The care team looked after my step dad who was needed end of life care were beyond amazing. I am an RMN working in older people services. All the carers involved with my step dad were really professional always maintained Tom dignity at all times he always looked comfortable clean and clean shaven they ensured all the little things were made I.portant cleaning his nails brushing his teeth making sure he always had a drink within his reach. Even when dressing asked him if he preferred dayclothing or pyjamas. The carers always made sure he had something to eat however small always ensuring they spoke to myself or my mum about how he was or how he had eaten. Tom's care was never rushed and he was always made to feel important and not just another patient. Tom always did a thumbs up for the carers and made him smile.I feel as a nurse due to the amazing care team Tom was able to have a comfortable and dignified end to his life Thank you from the bottom of our hearts
Dear Helen,
Thank you so much for your kind words and feedback regarding the care your stepdad received. We're thrilled to hear that our care team was able to provide him with the dignity and comfort he deserved during such a crucial time.
It's wonderful to know that the attention to detail,...
Overall good staff who visit great staff in office not as good sometimes, when ring no answer and don't ring bag, would be issue if emergency but overall good company.
Thank you for taking the time to share your feedback with us. We're delighted to hear that you have a positive experience with our visiting staff. They are truly committed to delivering excellent service. We regret to learn about the difficulties you've encountered when trying to reach our office...
Absolutely amazing company. They go above and beyond to support and listen to any requests. Nothing is to much for them. They are extremely prompt and the carers are so supportive and caring i always look forward to the visits. All I can add is THANK YPU!
Thank you ever so much for your kind review. We're delighted to hear that you've had such a positive experience with our company. It's our purpose to go above and beyond, ensuring your satisfaction with our services, so your feedback is truly appreciated.We're particularly pleased that you find our...
Oice Scarborough branch. Care provided was appalling there was no respect, no dignity no compassion, and the two that came everyday was rude, didn't follow her needs, no nothing for an end of life patient, and leaving mum in pain and in tears after not using the slide sheet and moved her about like a rag doll, even after telling them loads of time to use the slide sheet they didn't always do it. They was no sooner in the house and gone within 15 minutes and to care for an end of life person takes longer to provide the care she needed and the time they was supposed to be here was 1/2 hour per day, excuses to car broken down several occasions. Coming to the house with aprons and gloves already on. This company wants shutting down, end of. After complaints and a safeguard put in place they didn't even have the respect to apologise. This experience has left me angry since mum passed away Oct 2024. Others should know and not have the same done to them what she and I had to deal with everyday.
We appreciate your feedback on the care provided at our Oice Scarborough branch. We regret the negative impact on your family and have taken your concerns seriously. Despite addressing your initial complaint with the Community Nurse, we acknowledge significant shortcomings in care. Our staff has...
Several months ago Mum came home from hospital unable to walk, confused and depressed. She was 90 and up until this point independent. That first evening waiting for her carers she was scared and shaking at the thought of two strangers coming to take her to the bathroom etc. Within minutes of them arriving, they had calmed and reassured her cheerfully, they took care of all her needs with absolute consideration, expertise and kindness. They are still a huge part of my parent's lives, enabling them to stay in their own home but more than that, they have become friends, always treating Mum and Dad (94) with respect and kindness. My siblings and I rest easy knowing they are in such capable hands. Oice you should be very proud.
Thank you so much for sharing this wonderful feedback about the care and support your mum and dad have received. It means a lot to know that our team has been able to make such a positive impact on your parents' lives and that they have been able to stay comfortably in their own homes. We strive to...
Wonderful caring ladies. Able to have a laugh and all with them. Came to me as carers, leave as friends. Wonderful.
Thank you for sharing your positive feedback about our service. Your review means a lot to us, and we genuinely appreciate the time you took to provide your thoughts. It was a pleasure serving you, and we are delighted to hear that you are now able to manage your care independently. Promoting...
My father was looked after extremely well, all his needs were met and nothing was ever too much trouble for the carers. I was able to change the length and intervals of care visits very easily with a call to the main office.
Thank you once again for your feedback and for entrusting us with the care of your loved one.
Excellent level of care and attention to detail. Nothing too much trouble.
Thank you for taking the time to provide feedback about your experience with our service. We greatly value your feedback, as it is important for us to understand your needs and continuously improve our care. We truly appreciate the opportunity to work with you and look forward to continuing to provide the best possible service.
The carers have been polite, caring and reliable.
Your input allows us to continuously improve our services and ensure that we meet and exceed the expectations of our valued clients. We appreciate your contribution towards this effort.
The carers are very competent and friendly and manage my husband well. We, the family, are notified of any deterioration/changes regarding his care.
I would recommend this company.
They provide excellent care.
I get treated with respect.
I feel comfortable at home.
I will strongly recommend their services to everyone who needs care at home.
Great value for money.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Oice Support Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Oice Support Services.
Meet the Team (1)
Introducing our dedicated Healthcare Assistant!
We are delighted to introduce our newest member of the healthcare team – our competent and compassionate Healthcare Assistant. With extensive training and a genuine passion for providing quality care, they are committed to supporting patients and ensuring their well-being.
Our Healthcare Assistant plays a crucial role in assisting healthcare professionals and enhancing the patient experience. They excel in various tasks such as monitoring vital signs, assisting with personal hygiene, and facilitating daily activities. Their warm and friendly demeanour creates a comforting atmosphere for patients, making them feel valued and cared for.
Equipped with exceptional communication skills, our Healthcare Assistant excels in seamlessly connecting with patients, their families, and the broader healthcare team. They understand the importance of active listening and empathetically addressing any concerns or queries.
Committed to maintaining the highest standards of care, our Healthcare Assistant actively participates in continuous professional development. They stay up to date with the latest healthcare practices, ensuring they consistently provide the best possible care to patients.
Our team is truly fortunate to have such a dedicated Healthcare Assistant on board. Their presence and exceptional skills contribute significantly to delivering outstanding healthcare services to our valued patients.
Their dedication and commitment will undoubtedly make a positive impact on our patients' lives.
Frequently Asked Questions about Oice Support Services
How many Carers does Oice Support Services employ?
Oice Support Services employs 35 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Oice Support Services to verify any information. View our terms and conditions. Oice Support Services has an Enhanced Service - more info.