Oice Support Services Ltd strives to be the most significant, best in class, providing superior domiciliary and supported living services to a range of service users across the United Kingdom.
Aims and objectives
• To deliver consistent excellent domiciliary and supported living services that promote service user growth and independence to the best level possible.
• To provide high quality care and support services that promote diversity and are cognisant of service users’ unique...
Oice Support Services Ltd strives to be the most significant, best in class, providing superior domiciliary and supported living services to a range of service users across the United Kingdom.
Aims and objectives
• To deliver consistent excellent domiciliary and supported living services that promote service user growth and independence to the best level possible.
• To provide high quality care and support services that promote diversity and are cognisant of service users’ unique needs. Hence, services are person centred.
• All packages are set up for service user needs to ensure that the level of support and care needed for their daily functioning is adequately provided to allow them to live as independently as possible in their own homes or in a supported living services as a last resort.
• To enable service users to meet their health, emotional and support needs.
• To promote and maintain positive relationships that benefit the service users to develop their identity, self-respect and caring for their own well-being.
• To work in partnership with the Multi-Disciplinary Teams, and relevant professionals in the field of education, occupation, health, and other professionals to ensure the service users are enabled to maximise their potential.
• To enable service users to be empowered to make choices and decisions in all areas of their lives.
Care Provided by Oice Support Services
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £22
Weekly Live-in Care
From £1,500
The price(s) shown are provided by the agency. Contact Oice Support Services for full pricing details and T&Cs.
Contact Oice Support Services to get a personalised quote:
Oice Support Services has a Review Score of 9.1 (9.089) out of 10, based on 8 reviews in the last 2 years. Over all time Oice Support Services has 13 reviews.
Review from P P (Client / Service User) published on 30 April 2026 Submitted via Website•
Overall Experience
I am very happy with the care I have received, so much so that I am currently trying to organise care for my husband using this company.
The carers are very helpful and on several occasions have exceeded expectations. The care is personalised and my views are always taken into consideration. The...
I am very happy with the care I have received, so much so that I am currently trying to organise care for my husband using this company. The carers are very helpful and on several occasions have exceeded expectations. The care is personalised and my views are always taken into consideration. The carers are always reliable and arrive promptly. Several of the carers have taken an interest in my rehabilitation and encourage me to do my physiotherapy exercise so it isn't just about day to day care but also well-being and independence. The office staff are lovely and always happy to answer questions and they are always helpful if I have requests.
The Director and management take feedback if need be and always try to ensure that the service meets my needs.
↩Reply from Enock Anane, Director at Oice Support Services
Thank you so much for your feedback and for taking the time to share it. We're genuinely pleased to hear you've been so happy with the care and support, and we'll pass your kind comments on to the carers and office team.
It also means a lot that your preferences are taken into account and that...
Thank you so much for your feedback and for taking the time to share it. We're genuinely pleased to hear you've been so happy with the care and support, and we'll pass your kind comments on to the carers and office team. It also means a lot that your preferences are taken into account and that the carers have supported your rehabilitation and well-being. We wish you and your husband all the best, and we look forward to helping with your husband's care. Many thanks
Enock
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kathy C (Daughter-in-law of Client) published on 27 March 2026 Submitted via Website•
Overall Experience
Oice Support Services provided live-in care for my Mother-in-law for 7 months up to her death in February 2026. Her carers provided live-in care for 2 weeks out of every 4 - they were professional, trustworthy, warm, patient and very kind to an elderly lady (aged 104) with advanced dementia who...
Oice Support Services provided live-in care for my Mother-in-law for 7 months up to her death in February 2026. Her carers provided live-in care for 2 weeks out of every 4 - they were professional, trustworthy, warm, patient and very kind to an elderly lady (aged 104) with advanced dementia who was not always easy to look after as she would wander at night time, was a falls risk, and could become very distressed and confused. Her carers went above and beyond to make sure that Mum was comfortable and happy, they were sensitive to her needs and moods and we almost felt like they became part of the family. They kept careful records, administered medication meticulously and were always swift to update family with any issues. I cannot fault Oice's services and their help enabled us to keep Mum in the comfort of her own home where everything was familiar until the end of her life - we could not have coped without their invaluable and reliable help.
We would not hesitate to recommend Oice
↩Reply from Enock Anane, Director at Oice Support Services
Thank you for such a kind and detailed review. We're grateful for the opportunity to support your mother-in-law and your family, and we're so pleased our carers made her feel safe, comfortable, and cared for at home. Your lovely words about their warmth, professionalism, and communication mean a great deal to us thank you again for trusting Oice Support Services and for the recommendation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Helen H (Daughter of Client) published on 12 January 2026 Submitted via Website•
Overall Experience
The care team looked after my step dad who was needed end of life care were beyond amazing. I am an RMN working in older people services. All the carers involved with my step dad were really professional always maintained Tom dignity at all times he always looked comfortable clean and clean shaven...
The care team looked after my step dad who was needed end of life care were beyond amazing. I am an RMN working in older people services. All the carers involved with my step dad were really professional always maintained Tom dignity at all times he always looked comfortable clean and clean shaven they ensured all the little things were made I.portant cleaning his nails brushing his teeth making sure he always had a drink within his reach. Even when dressing asked him if he preferred dayclothing or pyjamas. The carers always made sure he had something to eat however small always ensuring they spoke to myself or my mum about how he was or how he had eaten. Tom's care was never rushed and he was always made to feel important and not just another patient. Tom always did a thumbs up for the carers and made him smile.I feel as a nurse due to the amazing care team Tom was able to have a comfortable and dignified end to his life Thank you from the bottom of our hearts
↩Reply from Enock Anane, Director at Oice Support Services
Dear Helen,
Thank you so much for your kind words and feedback regarding the care your stepdad received. We're thrilled to hear that our care team was able to provide him with the dignity and comfort he deserved during such a crucial time.
It's wonderful to know that the attention to detail,...
Dear Helen,
Thank you so much for your kind words and feedback regarding the care your stepdad received. We're thrilled to hear that our care team was able to provide him with the dignity and comfort he deserved during such a crucial time.
It's wonderful to know that the attention to detail, from personal grooming to consistent communication with you and your mum, made a positive difference. Our team strives to treat every individual with respect and kindness, and your acknowledgment means a lot to us.
Thank you once again for your heartfelt message. We wish you and your family all the best during this time.
Enock
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C S (Client / Service User) published on 1 April 2025 Submitted via Postal Card•
Overall Experience
Overall good staff who visit great staff in office not as good sometimes, when ring no answer and don't ring bag, would be issue if emergency but overall good company.
Overall good staff who visit great staff in office not as good sometimes, when ring no answer and don't ring bag, would be issue if emergency but overall good company.
↩Reply from Enock Anane, Director at Oice Support Services
Thank you for taking the time to share your feedback with us. We're delighted to hear that you have a positive experience with our visiting staff. They are truly committed to delivering excellent service. We regret to learn about the difficulties you've encountered when trying to reach our office...
Thank you for taking the time to share your feedback with us. We're delighted to hear that you have a positive experience with our visiting staff. They are truly committed to delivering excellent service. We regret to learn about the difficulties you've encountered when trying to reach our office team. Your concerns are important to us, and we're committed to ensuring that every client receives prompt attention, particularly in emergencies. We are reviewing our processes to improve responsiveness and ensure that calls are returned promptly.Your feedback helps us to improve, and we truly appreciate your comments. Please feel free to reach out directly if there's anything else you'd like to discuss or if there's any way we can assist you further. Thank you for choosing our company, and we look forward to continuing to serve you. Regards Enock
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lucy V (Client / Service User) published on 7 March 2025 Submitted via Website•
Overall Experience
Absolutely amazing company. They go above and beyond to support and listen to any requests. Nothing is to much for them. They are extremely prompt and the carers are so supportive and caring i always look forward to the visits. All I can add is THANK YPU!
Absolutely amazing company. They go above and beyond to support and listen to any requests. Nothing is to much for them. They are extremely prompt and the carers are so supportive and caring i always look forward to the visits. All I can add is THANK YPU!
↩Reply from Enock Anane, Director at Oice Support Services
Thank you ever so much for your kind review. We're delighted to hear that you've had such a positive experience with our company. It's our purpose to go above and beyond, ensuring your satisfaction with our services, so your feedback is truly appreciated.We're particularly pleased that you find our...
Thank you ever so much for your kind review. We're delighted to hear that you've had such a positive experience with our company. It's our purpose to go above and beyond, ensuring your satisfaction with our services, so your feedback is truly appreciated.We're particularly pleased that you find our carers supportive and caring. They are passionate about what they do, and knowing you look forward to their visits is the highest compliment we could receive.Many thanks again for your trust in us. If there's anything more, we can do for you, please do let us know.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B S (Daughter of Client) published on 11 February 2025 Submitted via Website•
Overall Experience
Oice Scarborough branch. Care provided was appalling there was no respect, no dignity no compassion, and the two that came everyday was rude, didn't follow her needs, no nothing for an end of life patient, and leaving mum in pain and in tears after not using the slide sheet and moved her about like...
Oice Scarborough branch. Care provided was appalling there was no respect, no dignity no compassion, and the two that came everyday was rude, didn't follow her needs, no nothing for an end of life patient, and leaving mum in pain and in tears after not using the slide sheet and moved her about like a rag doll, even after telling them loads of time to use the slide sheet they didn't always do it. They was no sooner in the house and gone within 15 minutes and to care for an end of life person takes longer to provide the care she needed and the time they was supposed to be here was 1/2 hour per day, excuses to car broken down several occasions. Coming to the house with aprons and gloves already on. This company wants shutting down, end of. After complaints and a safeguard put in place they didn't even have the respect to apologise. This experience has left me angry since mum passed away Oct 2024. Others should know and not have the same done to them what she and I had to deal with everyday.
↩Reply from Enock Anane, Director at Oice Support Services
We appreciate your feedback on the care provided at our Oice Scarborough branch. We regret the negative impact on your family and have taken your concerns seriously. Despite addressing your initial complaint with the Community Nurse, we acknowledge significant shortcomings in care. Our staff has...
We appreciate your feedback on the care provided at our Oice Scarborough branch. We regret the negative impact on your family and have taken your concerns seriously. Despite addressing your initial complaint with the Community Nurse, we acknowledge significant shortcomings in care. Our staff has undergone additional training following your feedback, aiming to enhance our services and meet the standards of care we strive for. Your detailed account has highlighted areas for improvement, and we are committed to learning from this experience to prevent similar occurrences. Your insights are essential for us to provide dignified and personalised care to all individuals under our supervision. We apologise for any distress caused and appreciate your feedback guiding us to deliver better care. Thank you for allowing us to address your concerns constructively. Regards, Enock
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from L R (Daughter of Client) published on 6 February 2025 Submitted via Postal Card•
Overall Experience
Several months ago Mum came home from hospital unable to walk, confused and depressed. She was 90 and up until this point independent. That first evening waiting for her carers she was scared and shaking at the thought of two strangers coming to take her to the bathroom etc. Within minutes of them...
Several months ago Mum came home from hospital unable to walk, confused and depressed. She was 90 and up until this point independent. That first evening waiting for her carers she was scared and shaking at the thought of two strangers coming to take her to the bathroom etc. Within minutes of them arriving, they had calmed and reassured her cheerfully, they took care of all her needs with absolute consideration, expertise and kindness. They are still a huge part of my parent's lives, enabling them to stay in their own home but more than that, they have become friends, always treating Mum and Dad (94) with respect and kindness. My siblings and I rest easy knowing they are in such capable hands. Oice you should be very proud.
↩Reply from Enock Anane, Director at Oice Support Services
Thank you so much for sharing this wonderful feedback about the care and support your mum and dad have received. It means a lot to know that our team has been able to make such a positive impact on your parents' lives and that they have been able to stay comfortably in their own homes. We strive to...
Thank you so much for sharing this wonderful feedback about the care and support your mum and dad have received. It means a lot to know that our team has been able to make such a positive impact on your parents' lives and that they have been able to stay comfortably in their own homes. We strive to provide not only professional care but also kindness and respect. It's heartwarming to hear that our carers have become friends with your family and have eased your worries during this transition. Please know that your trust and your kind words are deeply appreciated. I'll be sure to pass this message along to the team - they'll be happy to know that their efforts and dedication have made such a difference. Thank you again for taking the time to reach out. If there's anything more we can do to support your family, please don't hesitate to let us know. Regards Enock
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from V W (Client / Service User) published on 22 October 2024 Submitted via Postal Card•
Overall Experience
Wonderful caring ladies. Able to have a laugh and all with them. Came to me as carers, leave as friends. Wonderful.
Wonderful caring ladies. Able to have a laugh and all with them. Came to me as carers, leave as friends. Wonderful.
↩Reply from Enock Anane, Director at Oice Support Services
Thank you for sharing your positive feedback about our service. Your review means a lot to us, and we genuinely appreciate the time you took to provide your thoughts. It was a pleasure serving you, and we are delighted to hear that you are now able to manage your care independently. Promoting...
Thank you for sharing your positive feedback about our service. Your review means a lot to us, and we genuinely appreciate the time you took to provide your thoughts. It was a pleasure serving you, and we are delighted to hear that you are now able to manage your care independently. Promoting independence is a core value of our organization, and we are thrilled to see you thriving in this aspect. If you ever need any further assistance or support in the future, please do not hesitate to reach out. Your continued well-being is important to us, and we are always here to help in any way we can. Thank you once again for your kind words and for being a wonderful client. We wish you all the best on your journey towards independence. Warm regards.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J E (Son of Client) published on 7 March 2024 Submitted via Website•
Overall Experience
My father was looked after extremely well, all his needs were met and nothing was ever too much trouble for the carers. I was able to change the length and intervals of care visits very easily with a call to the main office.
My father was looked after extremely well, all his needs were met and nothing was ever too much trouble for the carers. I was able to change the length and intervals of care visits very easily with a call to the main office.
↩Reply from Enock Anane, Director at Oice Support Services
Thank you for taking the time to provide feedback on our service and the care provided for your loved one. Your input is valuable to us as we strive to continuously improve the quality of care we offer.
Thank you once again for your feedback and for entrusting us with the care of your loved one.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T B (Client / Service User) published on 12 January 2024 Submitted via Postal Card•
Overall Experience
Excellent level of care and attention to detail. Nothing too much trouble.
Excellent level of care and attention to detail. Nothing too much trouble.
↩Reply from Enock Anane, Director at Oice Support Services
Thank you for taking the time to provide feedback about your experience with our service. We greatly value your feedback, as it is important for us to understand your needs and continuously improve our care. We truly appreciate the opportunity to work with you and look forward to continuing to provide the best possible service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R P (Client / Service User) published on 9 January 2024 Submitted via Postal Card•
Overall Experience
The carers have been polite, caring and reliable.
The carers have been polite, caring and reliable.
↩Reply from Enock Anane, Director at Oice Support Services
Thank you for taking the time to complete these review forms. Your feedback is invaluable to us, as we are dedicated to providing excellent care to all our clients.
Your input allows us to continuously improve our services and ensure that we meet and exceed the expectations of our valued clients. We appreciate your contribution towards this effort.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from H M (Wife of Client) published on 1 February 2023 Submitted via Website•
Overall Experience
Since our first meeting, when the initial assessment was done, communication has been very good, so issues could be resolved quickly. The carers are very competent and friendly and manage my husband well. We, the family, are notified of any deterioration/changes regarding his care.
I would...
Since our first meeting, when the initial assessment was done, communication has been very good, so issues could be resolved quickly. The carers are very competent and friendly and manage my husband well. We, the family, are notified of any deterioration/changes regarding his care.
I would recommend this company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J R (Client / Service User) published on 19 January 2023 Submitted via Website•
Overall Experience
Very good and caring. They provide excellent care. I get treated with respect. I feel comfortable at home. I will strongly recommend their services to everyone who needs care at home.
Great value for money.
Very good and caring. They provide excellent care. I get treated with respect. I feel comfortable at home. I will strongly recommend their services to everyone who needs care at home.
Great value for money.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Oice Support Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Oice Support Services.
Accreditations
There are no accreditations posted yet for Oice Support Services.
Meet the Team (1)
Christina Mensa WonkyiJob Title Care CoordinatorJoined 2023
Introducing our dedicated Healthcare Assistant!
We are delighted to introduce our newest member of the healthcare team – our competent and...
Introducing our dedicated Healthcare Assistant!
We are delighted to introduce our newest member of the healthcare team – our competent and compassionate Healthcare Assistant. With extensive training and a genuine passion for providing quality care, they are committed to supporting patients and ensuring their well-being.
Our Healthcare Assistant plays a crucial role in assisting healthcare professionals and enhancing the patient experience. They excel in various tasks such as monitoring vital signs, assisting with personal hygiene, and facilitating daily activities. Their warm and friendly demeanour creates a comforting atmosphere for patients, making them feel valued and cared for.
Equipped with exceptional communication skills, our Healthcare Assistant excels in seamlessly connecting with patients, their families, and the broader healthcare team. They understand the importance of active listening and empathetically addressing any concerns or queries.
Committed to maintaining the highest standards of care, our Healthcare Assistant actively participates in continuous professional development. They stay up to date with the latest healthcare practices, ensuring they consistently provide the best possible care to patients.
Our team is truly fortunate to have such a dedicated Healthcare Assistant on board. Their presence and exceptional skills contribute significantly to delivering outstanding healthcare services to our valued patients.
Their dedication and commitment will undoubtedly make a positive impact on our patients' lives.
Frequently Asked Questions about Oice Support Services
How many Carers does Oice Support Services employ?
Oice Support Services employs 35 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Oice Support Services to verify any information. View our terms and conditions. Oice Support Services has an Enhanced Service -what an Enhanced Service includes.
