Bluebird Care Wolverhampton

Bluebird carers have looked after my mother since November 2023. She receives 4 visits daily and a fortnightly cleaning visit. I can thoroughly recommend Bluebird Care to anyone needing care for themselves or their relatives. The carers are professional and good natured and Mum looks forward to their visits. This wasn't always the case as Mum has dementia and initially didn't see the need for assistance. Bluebird worked with me to build her trust and were always happy to tweak timings of visits and regularly review her care plan. A real bonus for me is the excellent communication via phone, email and the online system they use. I am able to see the weekly schedule of visits in advance and reports of each visit by the carer on my phone so always feel reassured that all is well. Thank you to all at Bluebird Care for looking after Mum and being so supportive to me as well.

Live-in care was hard work but they kept going and formed a bond with mum, sometimes even making her laugh.

Very good communication between all parties concerned. Carers very attentive and willing to take note of what is being asked of them by the person they are caring for. Nothing too much trouble. Times that have been requested are adhered to.

The carers manage both my parents with great sensitivity and respect, they are very reliable and caring and have always been approachable and helpful and put my parents first when supporting them to live in their own home. The managers and office staff are very supportive and approachable. They deliver an excellent service.

Thank you for your commitment to my father-in-law.

Excellent service. The carers are very nice. The only issue I have is the lack of training of the newer caregivers but overall they are quite good.

My mom has vascular dementia and is new to having personal care from someone other than me. All of the carers have been exceptional with Mom and the care and understanding from all staff and management has been first-class.

Very caring, attentive, responsive, engaged and professional service. Very much more than just the essential processes - nicely blended with the personal touch. Very relatable to staff - both in the office and the carers themselves.

I am happy that my friend is getting the best possible care from Bluebird Care Wolverhampton.

Very pleased with the care that has been provided.

I cannot fault any one of your carers, they do the job and go the extra mile. I can’t fault anybody that has been here, thank you they do their job and do it right.

Very satisfied with service. Carers very friendly and caring. They don't rush Mum and are able to use their own initiative to do any tasks around the house. Would recommend.

Carers are always on time and polite to me and willing to help me by cleaning and sometimes just talking.