Bluebird Care Wolverhampton

Unit 5E & 5F, Merryhills Enterprise Park, Park Lane, Wolverhampton WV10 9TJ
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9.7 13 Reviews
  • Bluebird Care Wolverhampton, Wolverhampton
Bluebird Care provide high quality home care services across the Wolverhampton area.

The dedicated and friendly team are there to support you to maintain your lifestyle by delivering the care that you want as well as need, whether that be personal care, help with housework, or just somebody to keep you company.

All care plans are person-centred, meaning that services are designed around your individual needs and preferences. At Bluebird Care, all staff understand that inviting somebody into your home can be a worrying step, and they will work to make sure you are as comfortable and happy as possible. Care plans are decided with clients and their loved ones, and are regularly reviewed to make sure care services are flexible, responding to any changing needs.

The team are also able to provide specialist care services for clients. Contact Bluebird Care to find out more.
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Fees will vary based on package required.

Good to Know

Group/Owner

Person in charge

  • Shamim Ali (Director)

Bluebird Care Wolverhampton Reviews (13)

9.7

Bluebird Care Wolverhampton has a Review Score of 9.7 (9.711) out of 10, based on 9 reviews in the last 2 years.
Over all time Bluebird Care Wolverhampton has 13 reviews.

Overall Experience
  • 10
  • 3
  • 0
  • 0
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Date Published
  • 13
  • 0
  • 5
  • 9
  • 4
Reviewer Connection to Bluebird Care Wolverhampton
  • 6
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  • 1
  • 1
Total of 13, showing 1-13
Review from J C (Daughter of Client) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been pleased with the care my mum has received over the last year. Carers are very pleasant and helpful. They have established good relationships with her. The management try to maintain a rota of regular carers for mum on a regular basis which is essential for someone with dementia. They respond
quickly to requests for changes to care plan or medication and have good monitoring systems. They contact me with any queries maintaining a good level of communication.
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Review from S L (Daughter of Client) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good communication between all parties concerned. Carers very attentive and willing to take note of what is being asked of them by the person they are caring for. Nothing too much trouble. Times that have been requested are adhered to.
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Review from Janice H (Daughter of Client) published on 14 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has live-in care as she had a series of falls and her dementia has become worse. The carers are generally very good, and if we have any issues I know I can call the office with any concerns. Live in care can be tricky to navigate, and my mother doesn't always accept that she needs the help
we have arranged. She also likes a quiet peaceful environment, while the carers don't always remember this. However I am confident that they will do everything they can to keep her safe at home.
I have never had any difficulty in getting in touch with the management on the phone and they deal with my queries in a sensitive and professional manner. We have used Bluebird care for some time now, and I have been impressed with the dedication and hard work of the team.
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Review from Jane W (Daughter of Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care is employed to look after my parents. My mother is unable to walk and suffers from dementia.
The carers manage both my parents with great sensitivity and respect, they are very reliable and caring and have always been approachable and helpful and put my parents first when supporting
them to live in their own home. The managers and office staff are very supportive and approachable. They deliver an excellent service.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you so much for your thoughtful and kind review. We are delighted to hear that you are pleased with the care and support your parents are receiving. Ensuring that your parents feel respected, cared for and supported in their own home is at the heart of what we do. We're also glad that you've found our carers, managers and office staff to be approachable and helpful. Your feedback means a lot to us and we'll continue striving to provide excellent service. Thank you for sharing your experience!

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Review from Sheila M (Daughter-in-law of Client) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are always polite and on time. My father-in-law isn't always the easiest person to deal with but they have always treated him well.
Communication with the office is very good. If they feel there is an issue, they will always call me, which I'm grateful for.
Thank you for your commitment
to my father-in-law.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you so much for your kind words and feedback. We're glad to hear that the carers have been polite and punctual and that communication with the office has been helpful for you. We understand that it's not always easy but we're committed to providing the best care and support for your father-in-law. If there's ever anything else we can do, please don't hesitate to reach out.

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Review from Alan C (Son of Client) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent service. The carers are very nice. The only issue I have is the lack of training of the newer caregivers but overall they are quite good.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you for your kind feedback. We have taken your comments on board and working closely with all carers to support further any training needs they may have. Glad you are happy with the service overall.

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Review from L L (Daughter of Client) published on 25 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has vascular dementia and is new to having personal care from someone other than me. All of the carers have been exceptional with Mom and the care and understanding from all staff and management has been first-class.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you for the amazing feedback. We are happy to hear that you are receiving an exceptional service from us. Bluebird Care Wolverhampton with strive to keep up all the great work and the feedback will be passed onto our carers. Once again thank you for choosing us to be the care provider for your mother.

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Review from Gary K (Son of Client) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring, attentive, responsive, engaged and professional service. Very much more than just the essential processes - nicely blended with the personal touch. Very relatable to staff - both in the office and the carers themselves.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Hi Gary, thank you for your kind words and a positive review. I'm glad you are happy with the level of care provided for your mother. We are here to support the family to the best and the highest level of service. We aim to continue to provide the highest level of quality care.

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Review from Darren M (Friend of Client) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Bluebird Care Wolverhampton to anyone looking for support for their loved one.
Care staff are so kind and nothing is too much trouble. They treat my friend with the utmost dignity and always ensure he is happy before leaving.
Communication with the management team is excellent -
again, nothing is too much trouble. If an issue arises, the management team goes above and beyond to rectify it.
I am happy that my friend is getting the best possible care from Bluebird Care Wolverhampton.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Hi Darren,
Thank you for your kind feedback and comments.

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Review from S R (Son of Client) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care that has been provided.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you for your kind feedback. We are glad to hear that the Bluebird Care team at Wolverhampton are providing the highest & right level of care required. We aim to keep that consistent throughout and bring you the best.

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Review from Patricia H (Client) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault any one of your carers, they do the job and go the extra mile. I can’t fault anybody that has been here, thank you they do their job and do it right.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you Patricia for your kind words. We strive to deliver the best possible service and look forward to continue with this.

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Review from C G (Daughter of Client) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied with service. Carers very friendly and caring. They don't rush Mum and are able to use their own initiative to do any tasks around the house. Would recommend.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you for your kind feedback. Glad to hear you are happy with our service.

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Review from J B (Client) published on 8 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly and willing to help in my daily life so I can stay home and not have the worry of having to go into a home
Carers are always on time and polite to me and willing to help me by cleaning and sometimes just talking.
Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you very much for your kind review. Glad to hear that you are happy with the quality of our service.

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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Bluebird Care Wolverhampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.811 for Bluebird Care Wolverhampton is calculated as follows: ( (43 Excellents x 5) + (10 Goods x 4) ) ÷ 53 Ratings = 4.811
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Wolverhampton is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

No image found

Shamim Ali

Job Title: Director Joined: 2016

I am a highly motivated and confident individual with the capacity to take on challenges and develop success through hard work and commitment. My key attributes are undoubtedly determination, professionalism, interpersonal skills, self-motivation and flexibility

Frequently Asked Questions about Bluebird Care Wolverhampton

What Type of Services does Bluebird Care Wolverhampton offer?

Bluebird Care Wolverhampton offers Home Care.

How many Carers does Bluebird Care Wolverhampton employ?

Bluebird Care Wolverhampton employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Wolverhampton to verify any information. View our terms and conditions. Bluebird Care Wolverhampton has an Enhanced Service - more info.