With a team of experienced and compassionate care professionals, Innovative Start offers personalised home care services to support people to maintain their independence.
Carefully designed and bespoke care plans ensure every person requiring care receives support they need, with preferences and the opinions of loved ones taken into consideration. From companionship and morning and evening calls to personal care, the team pride themselves on providing a service that respects independence and...
Care Provided by Innovative Start
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30 - £38
- Weekly Live-in Care Fees: £1,300 - £1,600
- 30 Minute Visiting Care Fees: £18 - £20
Our sleep-in nights are for clients who require low level support throughout the evening. The carer would be expected to sleep in a spare room for most of the night with 2 or less disturbances. The length and details of the sleep in can be flexible so please enquire for further information. Please note: - If the carer is required to tend to the client for longer than 30 minutes during the night this will be charged at the full hourly rate. Additionally, if the carer is required to tend to the client for more than three incidences during the night then this will be charges as a waking night.
Our waking nights are for clients who need ongoing support throughout the night. The carer would be awake and available for any care needs throughout. These are generally based on a 12-hour period and are chargeable at our hourly rate but can flexible to meet the client's needs.
Our live in care is for clients that require/ wish for 24-hour support within their home, the carer will provide all support needs throughout the day and then sleep in a spare room overnight. Live in carer needs to be given £60 a week for the provision of food and carer's consumption. Live in care can look very different for each client so please have a discussion with us to get further details.
Contact Innovative Start to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Direct Payments (from Local Authority/NHS) - Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Innovative Start Ltd
- Private Owned
Person in charge
- Nomelo Dube (Manager)
Innovative Start Reviews (10)
Innovative Start has a Review Score of 9.1 (9.120) out of 10, based on 4 reviews in the last 2 years.
Over all time Innovative Start has 10 reviews.
I am happy are my care I had hoped to have 9am get up but care gets to 9.45 sometimes which is too late.
Thank you for your feedback. We're glad to hear that you're happy with your care overall. We've reviewed your call times and can confirm that your carers arrive between 9:00 and 9:20 a.m., depending on how the calls are set on the rota. We do our best to accommodate preferred times, but occasional...
I have used this service for well over a year and found it excellent. The people are all trained and I am very comfortable with them and they are good listeners. I dont see family often and think of them as family.
My wife is bedridden and not the easiest of people to get on with, and we have been together over 40 years so I know how she can be. She was very against being cared for at the start, to the point that she was rude, but the team of carers that she has are fantastic and love and trust them as much as family. When I hear them in with her, I hear joy and laughter, which is most important for lifting her spirits. They are accommodating and can switch shifts if we have to go out early or come back late. I can not fault them in any way, They are my angels and yes men are angels too. I cannot recommend them too highly.
Her carers are exceptionally hard working, truly dedicated, have a sense of humour and lovely warm smiles.
I am watching with delight as my friend is steadily becoming more relaxed & more confident, indeed she changing from having been depressed to becoming happy. I am certain that this change is largely due to the exceptional life-changing care that she is receiving from the crew at Innovative Start
Both management & carers go over and above the call of duty, combining the wonderful traditional ethos of tender loving care with up-to-the-minute knowledge and skills.
I can't recommend them highly enough.
For fantastic care, Innovative Start is where you must start. This company has been nothing but exceptional, with care, consideration and planning for the service users' needs. Highly recommend, would use it again.
All good. Excellent.
The carers and management of Innovative Start have been absolutely amazing, giving my son the best end-of-life care he could possibly have. We are grateful for their care, help and support.
We are very pleased with the service we receive. Everyone is always very kind and pleasant.
We have been so pleased with all the carers at Innovative Start, they have come into the family home and engaged with us all. The care they give to my husband is kind, compassionate and tailored to his needs. The management team take on board any changes we might need to make to visits and timings and have been so accommodating and thoughtful to our situation. They are invaluable to us.
The home care is superb and excellent. They are caring and pampering carers. Very thorough in their work. Makes lovely tea and toast and whatever I like in food. Clean my kitchen. Throw away my pads. Clean me. Perfect. I will definitely use Innovative Start, all take time, well mannered, nice to talk to and good timekeepers. The top person is amazing and holds everyone. The top person is caring, kind and bends backwards to please you. They are all fine, very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2024- Caring Good
- Effective Good
- Responsive Requires improvement
- Safe Inadequate
- Well-led Inadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Meet the Team (0)
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Frequently Asked Questions about Innovative Start
How many Carers does Innovative Start employ?
Innovative Start employs 15 carers.
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