Nurses Group Homecare

Yeovil Innovation Centre, Copse Road, Lufton Trading Estate, Lufton, Yeovil BA22 8RN
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9.6 11 Reviews
  • Nurses Group Homecare, Yeovil
JSS Homecare Ltd T/as Nurses Group Homecare provides support to individuals living in Yeovil and within South Somerset. They are a very friendly team that work together to provide a quality service to the individuals they support. They will arrange to visit you at your request to carry out an assessment, and to write your care and support plan with you to ensure that you receive the support you have requested in a timely and professional manner.

You may require support with all activities of daily living, or specific tasks, perhaps on specific days or every day. They can provide support during the day and/or night. They can provide live in care as an alternative to moving into a residential home. They support individuals over the age of 18 and ensure that staff are appropriately trained to ensure that the people they support, and their staff are safe from harm.

They provide a 24-hour on call service, for clients, staff, family members, and other professionals to contact them should an emergency arise.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25.90 – £30

Fees are discussed on an individual basis

These prices are only a guideline, please contact Nurses Group Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • JSS Homecare Ltd

Person in charge

  • Surabi George (Manager)

Admission Criteria

  • We have no restrictions

Nurses Group Homecare Reviews (11)

9.6

Nurses Group Homecare has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years.
Over all time Nurses Group Homecare has 11 reviews.

Overall Experience
  • 11
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Date Published
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Reviewer Connection to Nurses Group Homecare
  • 2
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Total of 11, showing 1-11
Review from Alison M (Daughter-in-law of Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been so much happier since having her carers.
She feels safer and she is very pleased at being looked after so well.
She absolutely adores her main carer and she looks forward to seeing her every day.
The care has been with such dignity and this means so much to all of us.
Reply from Surabi George, Nominated Individual at Nurses Group Homecare

Thank you so much for your lovely feedback. We are delighted your mother-in-law feels happier, safer, and well cared for. It means a great deal to know she looks forward to seeing her carer each day. We are committed to continuing to provide dignified, high-quality care.

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Review from G G (Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the professional help I receive. At all times they are kind and considerate.
Reply from Surabi George, Nominated Individual at Nurses Group Homecare

Thank you so much for your kind words. We are delighted to hear that you are happy with the care and support you receive from our team.

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Review from Dallas H (Client) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant carers, I would highly recommend the Nurses Group to anyone.
Reply from Surabi George, Nominated Individual at Nurses Group Homecare

Thank you for your kind words and recommendation. Were pleased to hear you had a positive experience with our carers your support means a great deal to us.Warm regards,Nurses Group Homecare

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Review from Elaine C (Sister of Client) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Nurses Group Care team are very professional. They work to the schedule, that was sorted and discussed with family members beforehand. They are very friendly and caring to the client and to any visitors that may be visiting at the time of their calls.
Nurses group work closely with the family and
are always at the end of the phone when needed. They can also contact the client's doctors for advice.
I would highly recommend The Nurses Group if you ever need care for a loved one.
Reply from Surabi George, Registered manager at Nurses Group Homecare

Thank you so much for your kind words and recommendation. We are delighted to hear that our team has provided professional, compassionate, and reliable care for your loved one. Supporting families and ensuring the highest quality of care is at the heart of what we do, and your feedback means a great deal to us. We truly appreciate your trust in The Nurses Group Homecare and will continue to be here whenever you need us. Best wishes, The Nurses Group Home Care Team.

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Review from Louise B (Partner of Client) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the team very helpful and caring. All the sitters who have visited have been very lovely. They usually send the same one for continuity. My cared-for person isn’t the easiest to deal with due to dementia. My life outside of caring was non-existent but at least I have a little time out now
and know he’s not wandering when I’m out.
Reply from Tracey Moore, Business Development manager at Nurses Group Homecare

Thank you very Louise for taking the time to write this very positive review. It is a real pleasure to support your loved one and to be able to support you in having some time for yourself without worrying.

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Review from Julia W (Granddaughter of Client) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother is 99, but is as sharp as a 20 year old. She can be very particular in her ways. I was introduced to Homecare whilst she was in hospital, as needed live-in care. We had been messed around, which had led to a longer stay, however, the deputy and her team took over care and got my grandmother
home within 4 days. They are very professional in the care they offer with medication needs and care requirements. The carers they have chosen have been amazing and have become like family in a short space of time. Homecare has enabled my grandmother to return home, which was always her wish and prevented her being in a care home or hospital. I can’t thank them enough for the support and service they have given so far. My nan is smiling, laughing even having pamper days and being very well cared for, which for us as a family is a great weight lifted. I can now go back to being her granddaughter and enjoy whatever time we have left making memories.
Reply from Surabi George, Nominated Individual at Nurses Group Homecare

We express heartfelt gratitude for your generous review. It is truly a joy and privilege to care for your gran, honouring her desire to remain in the comfort of her home. We take great pleasure in providing companionship and indulging her in pampering sessions she holds dear. We genuinely relish the opportunity to contribute to her well-being and support your family in this journey.

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Review from John D (Husband of Client) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently my wife has been diagnosed with Alzheimer's and I have been so pleased with the way she has bonded with the lovely carers who see her on a daily basis and are so willing to help with her activities such as walking, a little housework, gardening and engaging with her. This has meant I'm able
to take a very much-appreciated break. Thank You.
Reply from Teresa Richards, Deputy Manager at Nurses Group Homecare

Thank you for your lovely, kind words. I know the carers enjoy spending time with her and assisting her with these activities, she is a lovely lady. You are both lovely people and it is a privilege to be able to help you.

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Review from Ann F (Wife of Client) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a few weeks since the carers started morning and evening coming to assist my husband who has Dementia.
They come morning and evening always on time happy friendly and polite. Nothing seems to be too much trouble. They have made my life so much easier and highly recommend them. Thank you.
Reply from Teresa Richards, Deputy Manager at Nurses Group Homecare

Thank you for your kind words. The carers enjoy helping him and having a sing with him and enjoying his chats about the birds. He is a lovely gentleman and you are a lovely lady who we are more than happy to be helping, it is a privilege.

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Review from Simon D (Husband of Client) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Nurses Group have provided Dementia home care for my wife. Sometimes at short notice, all the carers have been very good and willing to go the extra mile, which literally in our case is in a remote village. Communication has been good with the Nurse Group management team. Their care plans are thorough,
with home visits and due diligence on risks matching care to the needs of my wife.
Reply from Tracey Moore, Manager at Nurses Group Homecare

Thank you so much for your kind review and words. Its a pleasure to help you out.

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Review from M R (Daughter of Client) published on 7 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first contact with Nurses Group Connect, I have been impressed with their efficiency and professionalism. The level of care my mother receives is excellent. Her carer is gentle, kind and patient. My mother was initially reluctant to have care, but her experiences have completely changed
her mind. She looks forward to her carer's daily visits and says she would not manage without her.
Reply from Tracey Moore, Manager at Nurses Group Homecare

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

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Review from Martin D (Son of Client) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am impressed with the level of care and support provided to my mother. I have noticed a huge change in mum now that she is having regular care provided. Whilst she was initially reluctant she has been won over and is delighted with the care she receives.
Reply from Tracey Moore, Manager at Nurses Group Homecare

Thank you for your positive review. It is a pleaseure to support your mum.
Kind regards.

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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Nurses Group Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Nurses Group Homecare is calculated as follows: ( (34 Excellents x 5) ) ÷ 34 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurses Group Homecare is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Surabi

Surabi George

Job Title: Registered Manager and Director of JSS Homecare Limited t/a Nurses Group Homecare Joined: 2015

Surabi has worked within a health and social care environment since 2003 and consequently has built up a wealth of knowledge.

Frequently Asked Questions about Nurses Group Homecare

What Type of Services does Nurses Group Homecare offer?

Nurses Group Homecare offers Home Care.

How many Carers does Nurses Group Homecare employ?

Nurses Group Homecare employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurses Group Homecare to verify any information. View our terms and conditions. Nurses Group Homecare has an Enhanced Service - more info.