Top Option Healthcare

We had carers twice a day, increased to four times and day and on every occasion they provided an incredibly caring and supportive service that put my wife first, taking genuine concern about her condition and making her comfortable.

My husband was on end of life care and we had Top Option Healthcare for about the last month of his life. I only wish we had them for all the time he was being cared for as they were the best carers. So so polite and they treated my dear husband with dignity and care. There manager was someone warm and kind that you felt you knew a long time.

My husband had wonderful care during his terminal illness. The director/manager was excellent calling at the house and attending to any problems, receiving telephone calls etc. The carers male and female were caring, friendly reliable. Carers visited four times a day and covered part of the night until the day staff started their shift. They only disturbed us during the night if really necessary, and we were only too pleased to help. They were wonderful.

The care my husband received in the last few weeks of his life for Top Option Healthcare was exceptional. All the carers were absolutely amazing and Abigail the owner/manager went far and beyond to make sure my husband had the very best care. With her intervention my husband had 2 home visits from a paramedic nurse/doctor that he really needed as he had urine infections and she also managed to get him a larger hospital bed as he was 6ft tall and the bed arranged by the palliative team was standard size and too small, resulting in him having pressure sores on his heels. Whenever we needed help or advice Abigail and her team would respond either straight away or very quickly and do more than their best to help. The night care my husband received was also exceptional and it allowed me to sleep at night knowing he was receiving the best care. I would highly recommend Top Option Healthcare to anyone as they were always so friendly, caring and treated my husband with kindness and dignity.

The carers were very professional, kind and treated my father with great respect. They provided outstanding care to my father in his last few months of life. I would have no hesitation in recommending Top Option Healthcare Limited carers to anyone.

The team that looked after my mother was so sympathetic, respectful, kind and sweet to her during her last days. My family had been looking after my mum 24/7 for nearly 3 months and we were exhausted. The team came in and took a huge weight of our shoulders. Within a very short time we were confident that they would look after mum as we had looked after her. We were not made to feel that we had failed and with the teams help we managed to keep mum at home until her death as she had wished to die at home. We will be forever grateful to the team

This company looks after my husband primarily and also me (wife). I find all the carers to be 'caring' very warm, extremely polite and respectful to us both, giving us both wonderful care and attention. The manager is excellent who ensures that her staff are all of the above. We couldn't ask for more. Thank you all!

The Team were only with us for a week but it felt like we had known them for ages and I will be forever grateful at such a difficult time that it was them that came into our lives and allowed my husband to die peacefully and with dignity at home

Wonderful care for my terminally ill brother. His decline was rapid and TOH responded to his almost daily changing needs without a hitch. Their care was everything you could wish for. They went from managing his medication regime several times a day, to seemlessly ramping up to his ever increasing personal care needs. He really looked forward to their visits every day. He loved to chat to people and was able to connect on a very personal level with the carers. Oversight and management of his care was incredible. I could call anytime day or night and talk to the manager directly. Check-ins also happened regularly. Over the four weeks of his illness the care staff turned up on time daily. They communicated well and were always respectful of his dignity. We were able to trust the care staff to look after all his physical and medicine needs, whilst providing much needed social interaction. I would not hesitate to trust them again in the future.

Also the management who came and helped also to offer me personal support, I feel very lucky to have had them. I could not praise them enough.

Top Option always looked after Stephen with great care and attention. He had a good rapport with all carers. Taking into considerations his severe health issues, he was very thankful for their expertise in this field of care. All first class. Thank you.

My brother was so very cared for with Top Option. All the carers always helped him in all ways. As he was registered blind and also had severe neuropathy in hand and feet. My brother Stephen felt very sressed with going blind - but his care with Top Option made so much difference to him. They are 1st Class in everything they do.

Our dear late brother received outstanding care from his carer and her wonderful team, the support that they also provided for our family was a tremendous comfort to us. We cannot thank them enough for their care, compassion and professionalism. They helped us through a difficult and emotional time.

We will always be grateful for the peace and dignity they helped bring to this chapter of our lives.

The manager was a tower of strength, ringing the family every couple of days to ensure we were happy/needed anything changed and would visit her team in situ if necessary.

We cannot fault the care that Mum is receiving all the carers are compassionate and caring. Mum enjoys having them in her home. The communication is very good and we are kept informed of any issues that may arise. we would always recommend them.

Just like to say that all the carers that come to Mum always do their best and give her company while they are there which lifts her spirits, so the support is there physically and mentally. We appreciate everything they do.