GoodOaks Homecare - Dorchester and Weymouth

I think 6 stars is deserved

All the carer ladies are very kind and helpful. The office staff are also very supportive and helpful. After six months with Good Oaks I am a very happy client! Thank you.

Good Oaks Care Team provided dual support for my Farther and his partner on a daily basis assisting with getting ready for the day ahead, then an evening visit to cook a hot meal plus dispensing medicine. The care and support provided by the whole team enabled them to stay at home was very much appreciated by all. When my father had an accident at home they went over and above, staying until the ambulance arrived and ensuring all were safe and cared for, keeping contact with the family and looking after them both really well. We are pleased with the overall warm caring support provided to our family.

Ever since we started to use Goodoaks , we have received fantastic service from Anna and her team. They have been very caring and compassionate, and have kept us informed of everything that they have done for our loved one and highlighted issues , and then provided solutions to ensure that our loved one was being looked after . They are very professional and i have no hesitation in recommending them.

We have absolute faith in this company in all areas. My husband who, receives the care has no complaint, but only praise for his caregivers. He is treated with sensitivity and warmth at all points. We look forward to our visits from intelligent, polite professionals. We used another care company previously and can see a huge difference between "ok" and "excellent". If issues arise they are dealt with quickly and professionally. Messages left outside office hours will be responded to quickly.

I look forward to the carer coming every day.

Goodoaks have been consistent, efficient and very caring in the provision of reliable and consistent home care provided. Toni and Anna are lovely and go beyond to provide thoughtful and sensitive care allowing peace of mind for the family whilst instilling dignity and respect is maintained for the care for. I highly recommend them - they are a great team and worth every penny.

Only one carer so far. Plans well, full care, flexible very pleasant. Retired NHS nurse - nursing experience with creams etc very useful. Good review to assess required outcomes and satisfactory by visiting supervisor. Managers and office also very helpful.

Very comforting to have their support and to know someone is coming to give their services and help where required.

Mostly very satisfactory. Difficulty in getting a rota. Most carers very helpful to me.

We have been with GoodOaks Homecare for over six months now and are more than happy with our care.

I started to use GoodOaks Care about a year ago when I came out of hospital after a bad fall. I had not used a carer before and was a bit worried but need not have been. From the start they have been lovely and in particular, I appreciate that usually it is the same couple of carers at approximately the same time. They are very capable and nothing is too much trouble. I now count them as friends and look forward to their visits.

Recommended to us when we needed to start home care and it is easy to see why. In talking to the carers and other clients it is apparent that they are the best locally. All the carers are pleasant, competent and willing to tackle jobs that are outside the usual course of things. Even regular, everyday jobs like bed making and washing up, make a great difference having somebody to do them and having someone from outside to speak to makes a big difference to life.

Management and staff spend time to understand my wife's care needs and take an interest in her personal circumstances and well-being in general. Happy to support team where flexibility is required for unplanned events as good communication of issues.

Lovely carers, Good continuity, which helps with relationship building and continuity of care. Always happy to accommodate changes and listen to concerns.

My wife was well cared for by the carers from GoodOaks. They were all friendly, compassionate, reliable and competent. Some of them have become friends. A well run and professional company.

In September, my mum (89) was discharged from hospital (after a fall resulting in several fractures) looking very ill and frail. We had help from a rehab team for two weeks, but needed to find help quickly. GoodOaks were the first of several agencies to arrive and were understanding, helpful and reassuring. I decided to give them a go. Well, I have not needed to pursue any others because GoodOaks have been as good as their word; punctual, kept to three carers (all professional, capable and fun) and most of all much liked by my mum!

We were recommended GoodOaks Homecare by a friend of a friend and so far 5 weeks into my dad's care have no complaints. Everyone has been professional and caring during this phase of getting to know my father. We are aware of the journey ahead with dementia, it takes a lot of patience and understanding, which we hope GoodOaks will be there for to help during this important part of my dad's life.

GoodOaks Homecare provides lovely continuity of care - the same few faces, which really makes a difference to Dad and his experience. It also provides peace of mind for me. Nothing is too much trouble and every carer goes to lengths to make sure Dad and I are happy with his care.

GoodOaks Homecare has been fantastic throughout a most difficult time with regard to my father's Alzheimer's dementia, following my mother's death. I cannot praise and thank them (especially one carer in particular and the managerial staff too) enough, they have been receptive and caring to the point they feel like family members. I cannot thank them enough!