Nightingales Homecare

The care agency (management) are very responsive to any requests, communication between staff, management, and myself is efficient. The care workers are all lovely, mum is treated with respect and dignity, and yet they are able to encourage her to have a thorough wash. It gives me peace of mind...

I have always found the office staff have been helpful and courteous. The carers who do the 2 hours break that I have met when visiting my mother have always engaged well with her and are friendly and polite.

The service Nightingale Homecare provides is second to none and are always available in any emergency...

The office staff are...

The carer is always polite, friendly and extremely professional. They always ask if my mother wants or needs anything. There has been times when thay have gone above and beyond what is expected of them. Great service thoroughly recommend them.

Wherever possible a regular carer comes so they know the routine and things go smoothly. Some sit and chat when regular tasts completed and one in particular goes beyond the range of duties eith her kindness and efficiency. However, occaisionally a carer does the minimum required, does not consult...

My husbands last wish was to die peacefully at home. This was only made possible by the wonderful nightingale ladies. There doesnt seem to be enough words to thank them, for their care + compassion during this sad time, not forgetting the comfort and support they gave me + the family. Thank you...

Very good, competent care received for my husband each morning. Great care was taken with him as he was very frail. Sadly now deceased.

The app is so useful and informative. Social media messages are a great backup.

Nightingale staff and management were amazing in their care of our mum during her last year. Every single carer actually cared and they did all that was possible to make her care easy for her. When she required additional help to move they knew she was scared and they constantly reassured her. Even...

Always been happy with all my carers. They have been coming to me for over a year. I have improved in my health 100% since they have been caring for me.

We are very happy with the home help my dad is receiving from Nightingales. He does have his favorite carers which he hopes will become more regular, however, we understand that this is not always possible and the main thing is that he is supported as consistently as possible.

The carer who came to my husband yesterday 28th October was absolutely superb in every way. Kind, caring, observant, humorous. Just commendable in every possible way. A huge thank you to her and to you and all your carers.

Good - having transferred from another provider which had many faults. I would prefer to receive a schedule but I understand how visits can be cancelled at the last minute due to illness or transport problems etc.

Nightingale has been a blessing since we asked them to take over the care of my mother back in November 2022. From the start they have been transparent in the care given and using the app enables us to see when carers arrive/leave and what they have done to assist, as well as medication...

Before they existed we used a different company - who frequently changed their arrival times and...

It was decided that mum needed homecare after struggling to cope in her own home for several months. The Nightingales carers were lovely and very accommodating. They visited morning and evening and mum's needs were met efficiently and empathetically. Unfortunately, mum had a fall and eventually...

Would...

Nightingales stepped in at very short noticed and provided excellent care for my 93-year-old father who suffers from acute dementia. As a new client, Nightingales initially provided extra resources to ensure his needs were fully met and quickly reduce the hours to maintain the necessary care...

The carers are considerate and willing to listen to what the user wants. Good time keeping, unless traffic intervenes! They do a good job at remembering everyone is different and anxious to look after themselves in their home.