Nightingales Homecare

Paramount House, 1 Delta Way, Egham TW20 8RX
Review Us
9.6 21 Reviews
  • Nightingales Homecare, Egham
Nightingales Homecare offers at home care services to adults over the age of 18, including domestic services and home help, elderly care and personal hygiene care, across the Runnymede and Spelthorne.

Your needs, preferences and requirements will be assessed to create a bespoke care plan just for you. This will be developed and delivered by the team of friendly and qualified health professionals, who take the time to get to know each client individually.

Clients have praised the service for its reliability, value for money and the team’s positive attitude, helpfulness and friendliness.

Care Provided by Nightingales Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £32
  • Weekly Live-in Care Fees: £2000 – £3000

Please call Nightingales Homecare to enquire regarding our private charge or our social charge rate

These prices are only a guideline, please contact Nightingales Homecare to find out the exact price for your requirements.

Contact Nightingales Homecare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Nightingales Homecare to get a personalised quote.

Good to Know

Owner

  • Nightingales Homecare Ltd
  • Privately Owned

Person in Charge

  • Joe Allen (Manager)
9.6

Nightingales Homecare has a Review Score of 9.6 (9.550) out of 10, based on 10 reviews in the last 2 years.
Over all time Nightingales Homecare has 21 reviews.

Overall Experience
  • 15
  • 5
  • 1
  • 0
  • 0
Date Published
  • 21
  • 1
  • 9
  • 10
  • 11
Reviewer Connection to Nightingales Homecare
  • 9
  • 5
  • 4
  • 2
  • 1
Total of 21, showing 21-21
Review from Margaret B (Client) published on 8 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Nightingale Homecare in January 2022 when I needed a quick response.
I found them easy and pleasant to talk to and we agreed that they could send a carer to my house in Woking within a few days.


Two carers came to help me on different days, both were willing to do as I asked and both

clearly knew what was required.


I would recommend them in their response to my needs, they were easy and pleasant and I would certainly ask them for caring needs in future.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for Nightingales Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Nightingales Homecare is calculated as follows: ( (48 Excellents x 5) + (12 Goods x 4) ) ÷ 60 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Nightingales Homecare is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (5)

Eloisa

Eloisa Mortimer

Job Title: CEO of company Joined: 2021

Eloisa is one of nightingales Homecare company directors.
Alongside her father, they had a vision to provide the highest person-centred care in the area. Eloisa is also the company's nominated individual.
Eloisa believes in a hands-on approach and is always out and about with care workers & clients ensuring satisfaction in all areas of the company

Mark

Mark Taylor

Job Title: Company Director Joined: 2021

Mark is one of the nightingale's Homecare company Directors. He alongside his daughter had a vision of providing the highest standard of care, ensuring person centre care, encouraging and promoting independence, ensuring clients feel valued and also their staff members fully valued. Ensuring the best possible training for all care staff, listening to their clients, and ensuring things are put into place as soon as possible. Ensuring a safe and well-led service.

Joe

Joe Allen

Job Title: Branch Manager Joined: 2021

Joe is responsible for managing the Runnymede and Spelthorne branches. Joe has over 15years of care experience. Joe is a hands-on manager, very welcoming, dedicated to providing excellent service for Nightingales clients and staff members.
Ensuring every individual's well being, values are being respected.

Louise

Louise Young

Job Title: Care Co-orindator Joined: 2023

Louise makes sure every client’s care plan and risk assessment is always up to date, giving families peace of mind that their loved ones are receiving the right care. She regularly reviews care packages and shares feedback with our office team, so that any changes or concerns are quickly taken care of. Thanks to her dedication, Nightingale's Homecare runs smoothly and safely, always putting our clients’ needs first.

katie

katie Butcher O'Reilly

Job Title: Staff Coordinator Joined: 2023

Katie plays a key leadership role in overseeing staff rotas, ensuring they are accurately maintained to support effective client scheduling and optimal staff allocation. She takes ownership of the day-to-day management of office operations, driving the delivery of a safe, efficient, and high-quality service. Through her organisational skills and attention to detail, Katie helps ensure the service remains well-led, responsive, and client-focused.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nightingales Homecare to verify any information. View our terms and conditions. Nightingales Homecare has an Enhanced Service - more info.