Submit a Review for Nightingales Homecare
Paramount House, 1 Delta Way, Egham, TW20 8RX
View full details of Nightingales HomecareLatest Reviews for Nightingales Homecare
16 January 2026
The care agency (management) are very responsive to any requests, communication between staff, management, and myself is efficient. The care workers are all lovely, mum is treated with respect and dignity, and yet they are able to encourage her to have a thorough wash. It gives me peace of mind
knowing that someone is keeping an eye on things when I'm busy at work.
13 January 2026
I have always found the office staff have been helpful and courteous. The carers who do the 2 hours break that I have met when visiting my mother have always engaged well with her and are friendly and polite.
20 May 2025
All the carers that have attended my husbands needs have always been most professional, friendly, kind and supportive.
They are good as working as a team and very polite and do an amazing job.
The service Nightingale Homecare provides is second to none and are always available in any emergency
situation and easy to contact.
20 May 2025
We look forward to the Nightingale Homereep coming. They are always professional, cheerful. Recently when my husband had severe back pain all those who attended to him show empathy, dignity, calmness. Always composed and reassuring. Our carers have a conscientious presence.
The office staff are
always very helpful and pleasant.
06 May 2025
The carer is always polite, friendly and extremely professional. They always ask if my mother wants or needs anything. There has been times when thay have gone above and beyond what is expected of them. Great service thoroughly recommend them.
12 March 2025
Wherever possible a regular carer comes so they know the routine and things go smoothly. Some sit and chat when regular tasts completed and one in particular goes beyond the range of duties eith her kindness and efficiency. However, occaisionally a carer does the minimum required, does not consult
the list of duties pinned to the kitchen wall and while friendly does not chat to mum.
11 March 2025
My husbands last wish was to die peacefully at home. This was only made possible by the wonderful nightingale ladies. There doesnt seem to be enough words to thank them, for their care + compassion during this sad time, not forgetting the comfort and support they gave me + the family. Thank you
Thank you.
05 March 2025
Very good, competent care received for my husband each morning. Great care was taken with him as he was very frail. Sadly now deceased.
12 February 2025
Really happy with the care, staff, and management support, have and would recommend to others.
Have been using the service since the summer of 2024.
The app is so useful and informative. Social media messages are a great backup.
11 February 2025
Nightingale staff and management were amazing in their care of our mum during her last year. Every single carer actually cared and they did all that was possible to make her care easy for her. When she required additional help to move they knew she was scared and they constantly reassured her. Even
though some aspects would have been easier for them they listened to Mum and did things so that she was less distressed.
We left a handover book so that we could leave notes for the carers and they would respond and leave messages and notes for us - fab 2 way communication which helped all of us.
Would I recommend them - yes I would.
18 March 2024
Always been happy with all my carers. They have been coming to me for over a year. I have improved in my health 100% since they have been caring for me.
09 November 2023
We are very happy with the home help my dad is receiving from Nightingales. He does have his favorite carers which he hopes will become more regular, however, we understand that this is not always possible and the main thing is that he is supported as consistently as possible.
03 November 2023
The carer who came to my husband yesterday 28th October was absolutely superb in every way. Kind, caring, observant, humorous. Just commendable in every possible way. A huge thank you to her and to you and all your carers.
11 May 2023
Good - having transferred from another provider which had many faults. I would prefer to receive a schedule but I understand how visits can be cancelled at the last minute due to illness or transport problems etc.
20 March 2023
Nightingale has been a blessing since we asked them to take over the care of my mother back in November 2022. From the start they have been transparent in the care given and using the app enables us to see when carers arrive/leave and what they have done to assist, as well as medication administered
and food eaten. If my mother has been ill they consult with the GP and if needed arrange for a doctor or nurse to call on her.
They have given us peace of mind in a time when we were unable to care for my mother after her stay in hospital.
03 March 2023
Firstly it’s a shame that the options limit you to selecting a single month because I’d have liked the option to say every day!
Nothing is ever too much for the carers/management of this company!
Before they existed we used a different company - who frequently changed their arrival times and
carers. Their head office seemed to never be contactable and the carers spent most of their time on the telephone while trying to cater for my mother's needs!
Nightingales are the complete opposite! Their management are always available and completely approachable, their carers don’t spend their whole time on the phone they listen and care for my Mother which is what they are employed to do! Very nice ladies who let themselves in with the key code but on occasions my car is on the drive they also knock and make their presence known before fully entering!
Great work Nightingales I’m so happy I found you!
09 September 2022
It was decided that mum needed homecare after struggling to cope in her own home for several months. The Nightingales carers were lovely and very accommodating. They visited morning and evening and mum's needs were met efficiently and empathetically. Unfortunately, mum had a fall and eventually
needed to enter a care home but l would certainly recommend this agency to anyone.
07 September 2022
Very friendly, kind staff take the time to do as much as they can for the clients they have. If anything happens to my mum I would definitely recommend them.
Always helpful on the phone.
Easily contactable and will answer or find out if they don't know the answer to a question.
Would recommend
them to everyone I know.
06 September 2022
Nightingales stepped in at very short noticed and provided excellent care for my 93-year-old father who suffers from acute dementia. As a new client, Nightingales initially provided extra resources to ensure his needs were fully met and quickly reduce the hours to maintain the necessary care
required, which also helped reduce costs to the family. The team were extremely kind and considerate and highly recommended. Thank you.
30 May 2022
The carers are considerate and willing to listen to what the user wants. Good time keeping, unless traffic intervenes! They do a good job at remembering everyone is different and anxious to look after themselves in their home.
Latest Reviews for Nightingales Homecare
16 January 2026
The care agency (management) are very responsive to any requests, communication between staff, management, and myself is efficient. The care workers are all lovely, mum is treated with respect and dignity, and yet they are able to encourage her to have a thorough wash. It gives me peace of mind
knowing that someone is keeping an eye on things when I'm busy at work.
13 January 2026
I have always found the office staff have been helpful and courteous. The carers who do the 2 hours break that I have met when visiting my mother have always engaged well with her and are friendly and polite.
20 May 2025
All the carers that have attended my husbands needs have always been most professional, friendly, kind and supportive.
They are good as working as a team and very polite and do an amazing job.
The service Nightingale Homecare provides is second to none and are always available in any emergency
situation and easy to contact.
20 May 2025
We look forward to the Nightingale Homereep coming. They are always professional, cheerful. Recently when my husband had severe back pain all those who attended to him show empathy, dignity, calmness. Always composed and reassuring. Our carers have a conscientious presence.
The office staff are
always very helpful and pleasant.
06 May 2025
The carer is always polite, friendly and extremely professional. They always ask if my mother wants or needs anything. There has been times when thay have gone above and beyond what is expected of them. Great service thoroughly recommend them.
12 March 2025
Wherever possible a regular carer comes so they know the routine and things go smoothly. Some sit and chat when regular tasts completed and one in particular goes beyond the range of duties eith her kindness and efficiency. However, occaisionally a carer does the minimum required, does not consult
the list of duties pinned to the kitchen wall and while friendly does not chat to mum.
11 March 2025
My husbands last wish was to die peacefully at home. This was only made possible by the wonderful nightingale ladies. There doesnt seem to be enough words to thank them, for their care + compassion during this sad time, not forgetting the comfort and support they gave me + the family. Thank you
Thank you.
05 March 2025
Very good, competent care received for my husband each morning. Great care was taken with him as he was very frail. Sadly now deceased.
12 February 2025
Really happy with the care, staff, and management support, have and would recommend to others.
Have been using the service since the summer of 2024.
The app is so useful and informative. Social media messages are a great backup.
11 February 2025
Nightingale staff and management were amazing in their care of our mum during her last year. Every single carer actually cared and they did all that was possible to make her care easy for her. When she required additional help to move they knew she was scared and they constantly reassured her. Even
though some aspects would have been easier for them they listened to Mum and did things so that she was less distressed.
We left a handover book so that we could leave notes for the carers and they would respond and leave messages and notes for us - fab 2 way communication which helped all of us.
Would I recommend them - yes I would.
18 March 2024
Always been happy with all my carers. They have been coming to me for over a year. I have improved in my health 100% since they have been caring for me.
09 November 2023
We are very happy with the home help my dad is receiving from Nightingales. He does have his favorite carers which he hopes will become more regular, however, we understand that this is not always possible and the main thing is that he is supported as consistently as possible.
03 November 2023
The carer who came to my husband yesterday 28th October was absolutely superb in every way. Kind, caring, observant, humorous. Just commendable in every possible way. A huge thank you to her and to you and all your carers.
11 May 2023
Good - having transferred from another provider which had many faults. I would prefer to receive a schedule but I understand how visits can be cancelled at the last minute due to illness or transport problems etc.
20 March 2023
Nightingale has been a blessing since we asked them to take over the care of my mother back in November 2022. From the start they have been transparent in the care given and using the app enables us to see when carers arrive/leave and what they have done to assist, as well as medication administered
and food eaten. If my mother has been ill they consult with the GP and if needed arrange for a doctor or nurse to call on her.
They have given us peace of mind in a time when we were unable to care for my mother after her stay in hospital.
03 March 2023
Firstly it’s a shame that the options limit you to selecting a single month because I’d have liked the option to say every day!
Nothing is ever too much for the carers/management of this company!
Before they existed we used a different company - who frequently changed their arrival times and
carers. Their head office seemed to never be contactable and the carers spent most of their time on the telephone while trying to cater for my mother's needs!
Nightingales are the complete opposite! Their management are always available and completely approachable, their carers don’t spend their whole time on the phone they listen and care for my Mother which is what they are employed to do! Very nice ladies who let themselves in with the key code but on occasions my car is on the drive they also knock and make their presence known before fully entering!
Great work Nightingales I’m so happy I found you!
09 September 2022
It was decided that mum needed homecare after struggling to cope in her own home for several months. The Nightingales carers were lovely and very accommodating. They visited morning and evening and mum's needs were met efficiently and empathetically. Unfortunately, mum had a fall and eventually
needed to enter a care home but l would certainly recommend this agency to anyone.
07 September 2022
Very friendly, kind staff take the time to do as much as they can for the clients they have. If anything happens to my mum I would definitely recommend them.
Always helpful on the phone.
Easily contactable and will answer or find out if they don't know the answer to a question.
Would recommend
them to everyone I know.
06 September 2022
Nightingales stepped in at very short noticed and provided excellent care for my 93-year-old father who suffers from acute dementia. As a new client, Nightingales initially provided extra resources to ensure his needs were fully met and quickly reduce the hours to maintain the necessary care
required, which also helped reduce costs to the family. The team were extremely kind and considerate and highly recommended. Thank you.
30 May 2022
The carers are considerate and willing to listen to what the user wants. Good time keeping, unless traffic intervenes! They do a good job at remembering everyone is different and anxious to look after themselves in their home.