Saxon Care (Trowbridge and Westbury)

Cedar Tree Close, Hilperton, Trowbridge BA14 7SZ
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8.5 7 Reviews
  • Saxon Care (Trowbridge and Westbury), Trowbridge
Saxon care is a family ran Home Care Company that offers a wide range of care services to people that live within Trowbridge, Westbury, Bradford on Avon, Melksham and all the villages in between.

They are committed to offering clients good quality support services and they take great pride in enhancing the quality of clients' lives and promoting their ongoing independence. They provide care services to all age groups and are there to help. If you have any questions please pick up the phone and give them a call.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34

At Saxon Care, we work with both local authority-funded and self-funding clients, as well as a number of other commissioning groups such as the NHS. Our care fees are calculated on a per-hour basis.


If you prefer to self-fund your care, we have transparent and competitive pricing options available. Our goal is to provide exceptional care without compromising on quality.


Saxon Care is proud to work with local authorities to provide funded care options. We understand the processes involved and can guide you through the necessary steps to secure the support you need.


For fees please feel free to call or email

These prices are only a guideline, please contact Saxon Care (Trowbridge and Westbury) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Debbie Kesby (Registered Manager)

Saxon Care (Trowbridge and Westbury) Reviews (7)

8.5

Saxon Care (Trowbridge and Westbury) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Saxon Care (Trowbridge and Westbury) has 7 reviews.

Overall Experience
  • 6
  • 1
  • 0
  • 0
  • 0
Date Published
  • 7
  • 1
  • 1
  • 2
  • 5
Reviewer Connection to Saxon Care (Trowbridge and Westbury)
  • 4
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from Paul B (Husband of Client) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found your staff to be very kind and caring. You visited us three times a day and always at very convenient times. The care ladies and the office staff were always very helpful. I really can't think of any complaints. Thank you all very much.
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  • Treated with Dignity
  • Value for Money
Review from G R (Daughter of Client) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received excellent care from Saxon Care for around a year before moving into residential care. The office staff are professional, friendly, helpful and flexible and do their best to support you as a family member. Dad's carers were lovely people who took the time to chat to him (and me if
I was there!) as well as care for his needs. He was treated with dignity and respect, but also with kindness, compassion and humour. My father was very happy with his care and will miss them!
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Review from S W (Wife of Client) published on 11 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In general, timekeeping is good.
Office communication is good.
Care varies depending on experience.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Trowbridge and Westbury)

Thank you; we appreciate you taking the time to review us.

  • Staff
  • Care / Support
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  • Treated with Dignity
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Review from Mariah B (Client) published on 8 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the staff polite, friendly, curious and helpful. Nothing is too much trouble for them.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Trowbridge and Westbury)

Thank you for your kind words, our care staff thoroughly enjoy their visits with you

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
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Review from Phil N (Client) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I'm provided is spot on. They do everything I ask off, all of them. They do my food and drinks - coffee spot on.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Trowbridge and Westbury)

Thank you so much for your lovely feedback. We are so pleased that you are happy with your care. All of our team thoroughly enjoy their visits with you, and we are thrilled to have you as a valued client of the Saxon Care Family.

  • Staff
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  • Value for Money
Review from Tara C (Client) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but nice things to say. The level of care I receive is excellent! All carers that attend are friendly and professional. I feel totally at ease while they do my personal care. I am very, very impressed.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Trowbridge and Westbury)

Dear Tara, thank you for your lovely review. The carers really appreciate your very kind words. They work very hard to deliver good quality care and take pride in the work they do. They all say how much they enjoy doing your care as you always make them feel welcome.

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Review from Zara R (Client) published on 18 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a wonderful team. I look forward to their help; their input makes every difference in my life. The girls are always friendly, efficient, on time and work so hard. The office staff are great. I think I liaise with one lady the most; she is always so efficient in helping me if I have to change the
rota and is always so quick in helping to reassure me. I always recommend Saxon Care to family and friends. Thank you, Saxon Care, for the outstanding service.
Reply from Rebecca Bunting, Marketing & Recruitment at Saxon Care (Trowbridge and Westbury)

Thank you, Zara, for your lovely words. It is hugely appreciated, and the whole team thank you. The girls adore the visits with you, and thank you for being such an amazing client; we are always here for you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Saxon Care (Trowbridge and Westbury) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Saxon Care (Trowbridge and Westbury) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Saxon Care (Trowbridge and Westbury) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

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Debbie Kesby

Job Title: Registered Manager Joined: 2023

Debbie Kesby is the Registered Manager across all three offices at Saxon Care.

Frequently Asked Questions about Saxon Care (Trowbridge and Westbury)

What Type of Services does Saxon Care (Trowbridge and Westbury) offer?

Saxon Care (Trowbridge and Westbury) offers Home Care.

How many Carers does Saxon Care (Trowbridge and Westbury) employ?

Saxon Care (Trowbridge and Westbury) employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saxon Care (Trowbridge and Westbury) to verify any information. View our terms and conditions. Saxon Care (Trowbridge and Westbury) has an Enhanced Service - more info.