Alliance Community Home Care

Founder & Director
Hello! I’m Laura, Director and Registered Manager at Alliance Community Home Care Ltd. In my role, I am responsible for overseeing the strategic direction and overall management of our organisation. My focus is on driving growth, ensuring operational excellence, and fostering a culture of innovation and collaboration.

With 13 years of experience in the care industry, I bring a comprehensive understanding of both the challenges and opportunities within our field. My career highlights include: successfully leading various organisations and teams, driving them towards achieving their strategic goals and long-term vision.

I hold Levels 4 and 5 in Leadership and Management, which have provided me with a strong foundation in the operations of leading and managing a successful team. My ongoing commitment to professional development ensures that I stay current with industry trends and best practices. Throughout my career, I have consistently delivered exceptional results, whether it’s through revenue growth, operational improvements, or successful project execution.

My leadership approach is guided by a few core principles: I believe in setting ambitious goals and creating a clear roadmap to achieve them. This involves anticipating future trends, identifying opportunities, and being prepared to adapt to changes in the market. I am a strong advocate for teamwork and open communication. I foster an environment where everyone feels valued and empowered to contribute their best ideas. While maintaining high ethical standards, I focus on delivering measurable results. This means setting clear objectives, monitoring progress, and holding ourselves accountable to our commitments.

I am passionate about making a meaningful impact through my work. I believe that leadership is not just about making decisions but about inspiring others, nurturing talent, and creating a positive and lasting legacy.

When I’m not leading our organisation, I enjoy walking my cocker spaniel Max, visiting the Lake District and taking my children to Junior football league games, which help me stay balanced and inspired. Whether it’s out walking in our scenic local area or travelling further afield, I enjoy spending quality time with family.

I have three young boys who keep me on my toes; these activities provide me with fresh perspectives and renewed energy.

Director & Training Manager
Hello! I’m Jayne, serving as both the Director and Training Manager here at Alliance Community Home Care Ltd In these dual roles, I oversee the strategic direction of our organisation while also focusing on the development and implementation of comprehensive training programs. My mission is to drive our company’s growth, ensure operational excellence, and empower our team through continuous learning and development.

With 15 years of experience in Training and Logistics, this is a new challenge for me, turning my operations skills from transport to care. I bring a wealth of knowledge and expertise to both leadership and training functions. My career highlights include: Successfully leading organisations and teams towards achieving their strategic goals, fostering a culture of innovation, and ensuring sustainable growth. Designing and implementing effective training programs that enhance employee skills, boost productivity, and promote professional development.

My background in Level 5 teaching and progress development provides a solid foundation for creating impactful training initiatives.
My approach to leadership and training is grounded in a few key principles: Setting ambitious goals and creating a clear roadmap to achieve them, while anticipating future trends and adapting to changes in the market. Fostering an environment of teamwork and open communication, where everyone feels valued and empowered to contribute their best ideas. Focusing on delivering measurable results, setting clear objectives, monitoring progress, and holding ourselves accountable to our commitments. Encouraging a mindset of innovation across the organisation and within training programs, embracing new technologies, methodologies, and creative solutions to stay ahead of the competition. Believing in the power of continuous learning to drive personal and professional growth, and ensure our training programs are designed to equip our team with the skills and knowledge they need to succeed.

When I’m not leading our organisation or developing training programs, I enjoy visiting my second home in Spain, soaking up the sunshine! Or walking my 3-year-old golden Labrador Bella, which helps me stay balanced and inspired. Whether it’s enjoying a sunny break away or walking with Bella, I am spending quality time with family and friends, these activities provide fresh perspectives and renewed energy.

Hello, I'm Tom, I’m one of the Care Quality Supervisors at Alliance! I joined in June 2024, following a career in care that spans over 10 years.

I started out as a Support Worker in a Residential Home, supporting Adults diagnosed with Learning Disabilities and Mental Health. I have worked in various roles in my caring career as Senior Care Assistant, Senior Support Worker and Team Leader positions. I have also worked in the Community for Locala as a Healthcare Assistant.

I have a great understanding of all aspects of care, and I am currently learning my new role working for Alliance! I am passionate about mentoring my colleagues with the skills and experience I have gained throughout my working career in care and ensuring the service provides the highest standards of person-centred care.

In my free time, I enjoy spending time with my partner, walking my two dogs, Harry & Bailey and travelling the UK in my campervan, especially Scotland!

Hello, I’m Mat, I’m one of the Care Quality supervisors. I joined in August 2024. I have worked in the care industry for 18 years.

With a robust and diverse background in the care sector, I bring a comprehensive skill set and a deep commitment to delivering exceptional care. My professional journey spans various critical areas of care, including:

I have been dedicated to enhancing the quality of life for adults, providing personalised care that promotes independence, dignity, and well-being.

I have provided personalised domiciliary care, ensuring that clients receive high-quality support in the comfort of their own homes while maintaining their dignity and privacy.

Throughout my career, I have consistently focused on delivering person-centred care, driven by a commitment to improving the lives of those I serve. My broad experience across these various care sectors equips me with the knowledge and skills to provide comprehensive and effective care solutions tailored to diverse needs.

I believe that exceptional care begins with a commitment to excellence. As Care Quality Supervisors, we play a pivotal role in ensuring that every aspect of our care services meets the highest standards of quality, safety, and compassion.

As a Care Quality Supervisor, my role is to ensure the forefront of maintaining and enhancing the quality of care we provide. I work closely with our dedicated care teams to implement best practices, monitor compliance with regulations, and continuously improve the care experience for our clients. My leadership helps guide and inspire our staff to deliver care that not only meets but exceeds expectations, fostering a culture of accountability, respect, and empathy.

As a Care Quality Supervisor, my leadership approach is grounded in the principles of empathy, collaboration, and continuous improvement. I believe that effective leadership in the care sector is not just about managing tasks but about inspiring and empowering teams to deliver the highest standards of care.

I lead with empathy, understanding that the core of our work is human connection. By valuing the perspectives and experiences of both staff and those we care for, I foster an environment where everyone feels heard, respected, and supported. This empathy extends to ensuring that the emotional and physical well-being of our team members is prioritised, which in turn enhances the quality of care we provide.

I am a firm believer in the power of collaboration. By creating a culture of open communication and teamwork, I ensure that all team members are engaged and invested in our shared mission. I encourage active participation, where everyone feels comfortable contributing ideas and solutions, knowing their input is valued. This collective approach not only strengthens our team but also drives innovation and excellence in care delivery.

Quality care is a dynamic and evolving goal. I am committed to continuous improvement, always seeking ways to enhance our services. This involves regularly reviewing and updating care practices, staying informed about the latest developments in the field, and being proactive in addressing challenges. I encourage a learning-oriented environment where staff are supported in their professional development and motivated to achieve their full potential.

I believe in leading by example, demonstrating the values and standards I expect from my team. This means being accountable, approachable, and dedicated to maintaining the highest levels of professionalism and integrity. By modelling these behaviours, I aim to inspire my team to take pride in their work and strive for excellence in every aspect of their roles.

My approach is also strongly outcome-focused, ensuring that our efforts translate into tangible improvements in care quality and client satisfaction. I set clear goals, monitor progress, and celebrate successes, while also being ready to address areas for improvement with constructive feedback and support.

Through this leadership approach, I aim to create a positive, motivated, and high-performing team that consistently delivers exceptional care and upholds the values of our organisation.

In my free time, I enjoy spending time with my partner, walking my two dogs, Harry & Bailey and travelling the UK in my campervan, especially Scotland!