Ultimate Independence Care Ltd

Chima’s journey is one of resilience and purpose, fuelled by more than a decade of diverse experience in mental health and learning disability settings. Chima offers a wealth of experience to Ultimate Independence Care, having supported individuals with a variety of diagnosis and challenging presentations.

Chima served as a Regional Operations Manager, providing strategic direction and operational leadership to ensure the delivery of innovative and successful services. Chima has also previously worked as a registered service manager for a national care organisation, where he effectively managed and improved a service rated inadequate, facing a Notice of Decision to close. Chima has also made important contributions as a registered manager and Project Coordinator for Milestones Trust, where he oversaw home care, residential, and supported living services across several projects and locations. Notably, during Chima’s time as a Project Coordinator for Milestones Trust, he oversaw a home care and dementia service that provided full support to people suffering from dementia, brain injuries, and other conditions with similar symptoms and issues.

Chima’s leadership at Ultimate Independence Care is based on a commitment to providing exceptional care, pushing the boundaries, and embracing industry developments. Chima and the team remain committed to empowering individuals by providing individualised, culturally sensitive care, building true connections, and enhancing lives.

Chris Lambert, who has worked in social care for over two decades, brings a depth of expertise and a passion for person-centred care to his role as Service/Compliance Manager.

Chris’s career began in 1994, when he worked in residential and day care for persons with learning difficulties. His dedication to enabling people in their own homes was evident throughout his time at Frenchay and Southmead Care Trust, where he managed supported living services for people with learning disabilities and autism. Chris became a proponent of person-centred approaches and the transforming effect of people having their own tenancies.

Chris joined the Home Farm Trust in 2000 to develop, establish, and launch a ground-breaking supported living service for persons transitioning from long-term hospital settings to their own homes. This encounter solidified his confidence in the benefits of giving support in people’s own homes.

Chris returned to FSCT (now Milestones Trust) in 2003 and took on the post of Registered Manager for a residential setting. He led the trust’s campaign to deregister residential services and transition to supported living, which resulted in the first deregistration in 2010 and several more in future years.

In 2014, Chris handled a portfolio of supported living services, shared living, and community-based support throughout the Bristol/South Gloucestershire region as Project Manager at Milestones Trust. Throughout his career, Chris has led teams to deliver high-quality care and support, motivated by a common belief in the progressive power of individualised services.

During Chris’ time as the Project Manager, the Milestones Trust Supported Living Service received an Outstanding CQC rating in 2018, demonstrating the organisation’s dedication to tailored care delivered by well-led and well-trained support staff. Chris credits his success to the conviction that personalised services help people with a variety of complicated support needs, regardless of impairment or incapacity.

As Service/Compliance Manager, Chris continues to uphold these ideals, ensuring that Ultimate Independence Care remains at the forefront of providing quality, person-centred support to all those in its care.