T&S Healthcare Services

First Floor Rear, 2B Eleanor's Cross, Dunstable LU6 1SU
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9.5 7 Reviews
  • T&S Healthcare Services, Dunstable
T & S Healthcare Services is a trusted domiciliary care provider dedicated to delivering compassionate, high-quality care for individuals across all age groups.
The team specialises in Personal Care and Treatment of Disease, Disorder, or Injury, supporting clients with diverse needs, including older adults, young adults, and children aged 0-18.

With expertise in dementia care, learning disabilities, mental health conditions, physical disabilities, and sensory impairments, T & S Healthcare Services offers tailored solutions that prioritise dignity, independence, and well-being. they understand that every client is unique, and they work closely with individuals and families to create personalised care plans that respect their preferences, values, and specific health needs.

Their care professionals are highly trained, compassionate, and dedicated to ensuring each client feels supported and valued. They prioritise safety, respect, and ethical care, in compliance with all regulatory standards and guidelines.

At T & S Healthcare Services, their mission is to enhance the quality of life for those they serve, fostering a supportive environment that empowers clients to live comfortably and confidently in their own homes. With a commitment to excellence and a focus on person-centred care, they are proud to be a reliable partner in the community for families seeking trusted care solutions.
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Care Provided by T&S Healthcare Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £35
  • Weekly Live-in Care Fees: £1600 – £1800

Fees charged according to assessed care needs.

These prices are only a guideline, please contact T&S Healthcare Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • T&S Healthcare Services Ltd

Person in Charge

  • Faustinah Nyadzira (Registered Manager)

T&S Healthcare Services Reviews (7)

9.5

T&S Healthcare Services has a Review Score of 9.5 (9.509) out of 10, based on 6 reviews in the last 2 years.
Over all time T&S Healthcare Services has 7 reviews.

Overall Experience
  • 6
  • 1
  • 0
  • 0
  • 0
Date Published
  • 7
  • 2
  • 6
  • 6
  • 1
Reviewer Connection to T&S Healthcare Services
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from C D (Client) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are courteous and presentable
Carers are knowledgeable and adapt to new environment quickly
Cares treat me with respect and dignity
Office staff and management are very responsive to queries and changing circumstances
Reply from Teresa Templeton, Registered Manager at T&S Healthcare Services
Thank for your wonderful review. We are delighted with your positive words about the care team and office staff. We truly appreciate your recognition of the effort our staff put in every day, and…read more
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Review from J S (Daughter of Client) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
T and S Healthcare ladies are lovely, so caring, helpful and patience with my mum. Will offer to help anyway they can. I cannot recommend them enough. I am totally confident leaving my mum's care in their hands.
Many thanks.
Reply from Teresa Templeton, Registered Manager at T&S Healthcare Services
Thank you for your kind words, the front line team are dedicated to our clients and are the cornerstone of the business, they share our ethos with pride. I will pass your this on to them as I know…read more
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Review from Shanaz A (Daughter of Client) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came out of hospital after a fall and needed care at home. T&S Healthcare Services has been providing excellent care for the past month 4 times a day. The all-female service has been second to none. The staff treat my mum with the utmost respect, care and empathy. All the staff are very genuine
caring individuals. Mum is really happy that she will carry on with T&S for her future care. Big shout out to the manager for always being on the end of the phone for any queries no matter how small.
Reply from Faustinah Nyadzira, Registered Manager at T&S Healthcare Services
Dear Shanaz, Thank you so much for the kind words. We are glad Mum is happy and has been receiving the care that she deserves. Thank you once again.
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Review from V S (Son of Client) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to say this agency has been fantastic for Mum, all the carers are really helpful and kind to Mum and very on the ball if they think anything needs checking out with Mum's health the management, are really switched on and very organised. I would recommend to anyone.
Reply from Teresa Templeton, Registered Manager at T&S Healthcare Services
Thank you for your lovely comments, we are delighted that you and your Mum have such a positive experience with us and the team.
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Review from S D (Father of Client) published on 20 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good care overall, had a couple of issues that were resolved promptly. The carers are all very friendly, also their timekeeping is good. We have used this care agency for a couple of years on several occasions.
Reply from Teresa Templeton, Registered Manager at T&S Healthcare Services
Thank you for your honest review. Caring for your loved one was a pleasure for all of the staff. You always made the staff feel welcome and they enjoyed the time spent there.
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Review from Claire P (Wife of Client) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
T&S have provided excellent care for my disabled husband. The carers arrive on time and are well-trained. They are very caring and treat my husband with great kindness and respect. I would recommend T&S Healthcare.
Reply from Teresa Templeton, Registered Manager at T&S Healthcare Services
Thank you for your wonderful review, it is a pleasure visiting your home and supporting your husband.
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  • Treated with Dignity
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Review from S E (Partner of Client) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really can't rate T&S Healthcare enough. The manager and her team are amazing and nothing is too much - they really understand what is happening and are very helpful. My partner is deaf and the empathy surrounding this is really good. The personal care is client focused and done with my partner in
mind. The dressing is also done carefully. They are friendly carers that make you feel listened to all the time. This agency looks after the whole person.
Reply from Faustinah Nyadzira, Registered manager at T&S Healthcare Services
Thank you so much for taking the time to give us such a lovely review. You are such a lovely couple and it is our pleasure to support you. Thank you once again.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.509)

Overview of Review Score

The Review Score of 9.5 (9.509) out of 10 for T&S Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for T&S Healthcare Services is calculated as follows: ( (30 Excellents x 5) + (3 Goods x 4) ) ÷ 33 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for T&S Healthcare Services is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Teresa

Teresa Templeton

Job Title: Registered manager Joined: 2023

I started in the care industry after leaving school. It was something that I wanted to do, and I spent many years in a nursing home as a carer working a varied shift pattern so that I could be with my growing family after school and at weekends. Over the next few years, I worked my way through various care roles at a local residential home eventually becoming the Manager. I then took on a more challenging role as Deputy manager at a home for people living with Dementia.


I had worked in DOM care previously and took my years of experience in both good and bad practices to work with T&S to ensure good practice with a team of dedicated skilled workers.

Tina

Tina Nyadzira

Job Title: Registered manager Joined: 2021

I am a registered adult nurse with over 25 years of experience and specialized training in Intensive Therapy Units (ITU). My extensive career includes roles in both the NHS and private hospitals, as well as district nursing and nursing homes. I have dedicated myself to working with complex clients in the community, always driven by a passion for delivering outstanding care and improving patient outcomes.

Frequently Asked Questions about T&S Healthcare Services

What Type of Services does T&S Healthcare Services offer?

T&S Healthcare Services offers Home Care.

How many Carers does T&S Healthcare Services employ?

T&S Healthcare Services employs 48 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact T&S Healthcare Services to verify any information. View our terms and conditions. T&S Healthcare Services has an Enhanced Service - more info.