The Doting Carers

Unit 18, Hubspace, Devonshire Business Centre, Works Road, Letchworth Garden City SG6 1GJ
Review Us
7.7 4 Reviews
  • The Doting Carers, Letchworth Garden City

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25

Please call to discuss additional needs or for Live in Care fees.

These prices are only a guideline, please contact The Doting Carers to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • The Doting Carers Ltd

Person in charge

  • Lola Ope (Director)
Are you the Owner/Manager of The Doting Carers? View your Advertising Options
7.7

The Doting Carers has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years.
Over all time The Doting Carers has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 0
  • 0
  • 1
  • 3
Reviewer Connection to The Doting Carers
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from I T (Daughter of Client) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care and support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Chris K (Son of Client) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend The Doting Carers who looked after my mother after leaving the hospital following a fall. The director's attention to detail in all matters relating to my mother was second to none, keeping us continually updated on any changes to my mother's general well-being, eating habits,
etc. The members of her team were reliable and punctual throughout and made her life comfortable and dignified during the final few months of her life. The director and some of her team were even good enough to take time out to attend my mother's funeral. I'm very relieved that Doting Carers came to our rescue in our family's hour of need.
Reply from Lola Ope, Director at The Doting Carers

Thank you so much! We absolutely loved looking after your mum. We miss her so.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J F (Daughter of Client) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't fault the care that Doting Carers gave to my dad in the weeks before he sadly passed away. All the carers that we met treated my dad and all the family with the utmost respect and compassion during a time that was incredibly difficult and very upsetting for us. My family and I will always
be grateful to Doting Carers for all their help and support and I know that they helped give my dad the best care that he deserved.
Reply from Lola Ope, Director at The Doting Carers

Thank you so much for your kind words. We loved every single day of looking after your loved one. Thinking of you and your entire family fondly.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paul K (Grandson of Client) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been generally great, management are on top of things, any issues are quickly resolved. Health and safety have been well observed and the care has been delivered well. Overall very pleased.
Reply from Lola Ope, Director at The Doting Carers

Thank you so much! It's an honour and a great pleasure to look after your grandmother.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for The Doting Carers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for The Doting Carers is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Doting Carers is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Doting Carers

What Type of Services does The Doting Carers offer?

The Doting Carers offers Home Care.

How many Carers does The Doting Carers employ?

The Doting Carers employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Doting Carers to verify any information. View our terms and conditions. The Doting Carers has an Basic Service - more info.