Homecare Ipswich

Unit 1 B Penny Corner, Farthing Road, Ipswich IP1 5AP
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9.9 13 Reviews
  • Homecare Ipswich, Ipswich
Homecare Ipswich provide high-quality, person-centred care in the comfort of people’s own homes.

A proud to be a clinically led team, owned and operated by a former community nurse with extensive experience in complex care, the service includes employed RGNs and a skilled care team who deliver safe, consistent support across Ipswich and the surrounding area.

The care is flexible and fully regulated to the highest standards. Support is for adults with a wide range of needs, including neurological conditions, spinal injuries, acquired brain injuries, and long-term health conditions that require continuous, skilled input.

In addition to standard home-based care, Homecare Ipswich also operates a dedicated 3-bed complex-care property in Ipswich - designed for clients who need live-in care or a short-term step-down environment before returning home. This enables safe discharge from hospital and provides a homely alternative to residential or nursing placements.

Whether it’s a few hours of support each week, a 24-hour live-in care arrangement, or a full complex package, the goal is always the same - to help every person live safely, independently, and with dignity in a place they can truly call home.
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Care Provided by Homecare Ipswich

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £22
  • Weekly Live-in Care Fees: from £1350

Fees starting at £22 for 30mins.
For a full quote dependent on needs and frequency, please get in touch

These prices are only a guideline, please contact Homecare Ipswich to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Provide Homecare Ltd

Person in Charge

  • Kerry Burley (Registered Manager)

Homecare Ipswich Reviews (13)

9.9

Homecare Ipswich has a Review Score of 9.9 (9.859) out of 10, based on 9 reviews in the last 2 years.
Over all time Homecare Ipswich has 13 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Homecare Ipswich
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Total of 13, showing 1-13
Review from N C (Wife of Client) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the quality of care my husband receives from Homecare Ipswich, they are the best company we have used in the past 14 years. We have two carers four times a day and they are cheerful, efficient and caring and they keep my husband happy with their teasing and joking. When you're
bed bound, there is not that much to look forward to, so having a laugh and a joke lifts his spirits and stimulates his brain. Also, any deterioration in his health is discussed with me straightaway and we sort out what to do about it. They never rush, they do whatever needs to be done and leave the place clean and tidy. The office are easily contactable and work their socks off to see that everything runs smoothly, I would recommend them to anyone!
Reply from Kerry Burley, Registered Manager at Homecare Ipswich
Thank you so much for your lovely words! We're absolutely delighted to hear that you and your husband are so happy with the care our team provides. It means a lot to know that our carers bring not…read more
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Review from Stephanie R (Mother of Client) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home care is the best care agency that I have used. They are the best because they allow for individuality of the client, they are responsive to need and willing to be flexible. They are friendly and helpful to work with and provide good carers that give good quality care. They are willing to train
carers to take on new roles particularly the more complex care needs. Should an issue arise they are supportive, caring and understanding and always sort it out promptly. I would highly recommend them.
Reply from Kerry, Registered Manager at Homecare Ipswich
Thank you so much for your lovely words! It really means a lot to hear that you've had such a good experience with us. We always try to make sure every client is treated as an individual and that our…read more
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Review from Zoe M (Daughter of Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing company & care provider! We currently have carers visit from this company four times a day for my terminally ill mother. They are the best care providers I've ever come across. In particular I must mention a carer, what an incredible lady! So compassionate, positive, professional
and she has made my family & mums lives much brighter with her visits. These carers never rush, they perform their duties to the highest standards and treat patients like their own family. I'm extremely impressed and grateful. Thank you - it's a testament to the owner and higher management!
Reply from Rares Istrate, Director/Manager at Homecare Ipswich
Thank you so much for your kind words. It means the world to us to know that our care has made a difference for your mother and your family. Our team is truly dedicated to providing compassionate and…read more
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Review from M W (Son of Client) published on 4 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found carers to be friendly, efficient and caring. They did a good job looking after my dad, with him being bed-bound. They expressed concern when he refused to eat and made us aware. They showed patience with him when he was a bit difficult.
Reply from Rares Istrate, Director/Manager at Homecare Ipswich
Thank you so much for taking the time to share your feedback. We're truly glad to hear that our carers were able to provide friendly, efficient, and caring support to your dad. It's our priority to…read more
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Review from C R (Son of Client) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service, so good with Mum.
Reply from Rares Istrate, Director/Manager at Homecare Ipswich
It's our passion to provide outstanding care, many thanks for your review!
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Review from Sarah O (Daughter of Client) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A truly amazing team; compassionate, caring, and treated my mum as if she were their own. They came into our home at an incredibly difficult time with Mum having been given a terminal diagnosis. We didn't know what to expect at all (obviously never having been in this situation before). We were both
very nervous about having the carers, but from day one, and the introduction to the team, through to the day they left they were simply wonderful. Providing much-needed support to me also throughout. Mum looked forward to their visits, their chats and their care. They were discreet and respectful, and also a breath of fresh air during a very sad time. When Mum went into the Hospice (her final wishes) the staff there commented on how well Mum had been looked after.
I am so grateful to the team, each and every one of them, I will certainly recommend them and I cannot thank them enough. They really made the last days of her life more bearable. I actually miss the team. Thank you!
Reply from Rares Istrate, Director/Manager at Homecare Ipswich
Thank you so much for your kind words. It means the world to us to know that we could provide comfort and support to your mum and you during such a difficult time. Your appreciation truly touches our…read more
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Review from N H (Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied with service thank you.
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Review from Maria E (Client) published on 7 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is an excellent company with a lot of experience, they are a team of good people, I recommend this company to everyone. Everything was wonderful with them, the manager was very kind, very good working conditions! All ok!
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Review from Heather A (Wife of Client) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise enough the care given to my late husband. During the last few weeks that he received care from A1, they were so cheerful and caring with him, much needed at this time. Nothing was too much for them. Always considerate and kind to me.
Reply from Rares Istrate, Director/Manager at Homecare Ipswich
Dear Heather A,

I am deeply touched by your kind words and grateful for the time you took to share your feedback. I'm sincerely sorry for the loss of your husband, and I appreciate your…read more
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Review from B G (Daughter of Client) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the carers enough for everything they did for us. They made such a difference for my mum which meant we could care for her at home. They were very professional and friendly and my mum always seemed pleased to see them. They only cared for my mum for two weeks but we couldn't have coped
for those two weeks without them.
Reply from Rares Istrate, Director/Manager at Homecare Ipswich
Thank you very much for sharing your experience with the carers from A1 Care who assisted your mom. Your kind words mean a lot to the professionals who dedicated themselves to providing quality care.…read more
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Review from Ian H (Client) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally, the care package has been excellent when the carers that are well known to me attend and only drops when new and inexperienced carers arrive. The carers are always polite, efficient and amenable, wasting no time in getting me clean, dry and comfortable. They lift my spirit when I'm down and
give me confidence when I attempt to walk.
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Review from Diane K (Daughter of Client) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful team of carers. They came into our lives towards the end of my mum's life. The support, love, care and sometimes needed patience shown to her and the family was so brilliant and much needed at the time.
The continued contact with the office was so helpful and reassuring. I can honestly
say we could not have asked for more. Mum was shown great care and respect by all the carers, but I would like to mention especially two members; they were like a ray of sunshine walking through the door.
Many thanks also to another two particular members of staff for their unending support.
You have been recommended to everybody I know, and I will never be able to thank you enough - on behalf of Mum and myself.
Reply from Rares Istrate, Director/Manager at Homecare Ipswich
Thank you for your kind words and for trusting us to care for your mum in such a difficult time!
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Review from Sheila K (Mother of Client) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring, competent team. They are always mindful of my daughter's wishes and her dignity. Very friendly, they go above and beyond all her needs.
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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Homecare Ipswich is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.959 for Homecare Ipswich is calculated as follows: ( (47 Excellents x 5) + (2 Goods x 4) ) ÷ 49 Ratings = 4.959
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Homecare Ipswich is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Rares

Rares Istrate

Job Title: Owner and Senior Nurse Joined: 2022

Hi all!
I want to create a community of home carers and nurses passionate about providing Ipswich's best care and nursing help. I believe dignity, respect, and kindness are the core values of this franchise.


I have reputable and valuable experience working as a nurse in NHS hospitals, community care services, and care homes. Over the years, I have provided specialised palliative, end-of-life, dementia care, and highly dependent medical care.


As a registered nurse and a professional passionate about nursing medical care, I endeavour to make a difference in others' lives.


I lead by example, and I am sure I can provide guidance and support to local teams in all areas, ensuring we provide the highest levels of care and support to all service users.

Kerry

Kerry Burley

Job Title: Registered Care Manager Joined: 2023

I joined Homecare Ipswich in February 2024 as Branch Manager and have since gained my CQC registration to become the Registered Manager. Care has been a big part of my life for as long as I can remember. My mum was the manager of a residential home supporting children with complex needs, so I grew up seeing the positive impact that good care can have on people’s lives.


I started my own career in care at the age of 18, supporting a gentleman on a one-to-one basis. From there, I moved into supported living for adults with learning disabilities, which I really enjoyed. When my family began to grow, I wanted a role that would fit better around home life, so I moved into domiciliary care as a Care Assistant. That move completely changed my outlook on care — I saw firsthand the difference I could make by helping people remain independent in their own homes, with the support they needed to live comfortably and safely.


I love that no two days are ever the same, and that every individual I meet teaches me something new. Being part of a team that makes such a meaningful difference in people’s lives is something I’m truly proud of.

Abi

Abi Arscott-Allen

Job Title: Care Coordinator Joined: 2024

I joined Homecare Ipswich in September 2024 as a Care Assistant shortly after leaving school, originally intending for it to be a temporary role before moving on to something else. However, from my very first day, I completely fell in love with the job and haven’t looked back since.


Over time, I’ve been fortunate to grow within the company and now work as a Care Coordinator. I’m also currently working towards my Level 4 qualification to continue developing my skills and knowledge in the field.


What I enjoy most about working at Homecare Ipswich is the genuine difference we make in people’s lives. Being able to support individuals in remaining in their own homes as well as maintaining their independence, dignity, and comfort is incredibly rewarding. I’m proud to be part of a team that is truly compassionate and caring individuals, dedicated to providing the highest standard of care.

Frequently Asked Questions about Homecare Ipswich

What Type of Services does Homecare Ipswich offer?

Homecare Ipswich offers Home Care.

How many Carers does Homecare Ipswich employ?

Homecare Ipswich employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homecare Ipswich to verify any information. View our terms and conditions. Homecare Ipswich has an Enhanced Service - more info.