Rainbow Home Care Services Ltd

93 The Parade, First Floor, Monmouth House, Watford WD17 1LN
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9.4 12 Reviews
Rainbow Home Care Services offer a bespoke home care service to people in Watford and the surrounding areas. A family run business, they place the people they work with at the heart of everything they do, and are dedicated to delivering care that empowers people, improves their lives, and gives them the independence to continue living in the comfort of their own homes.

All care plans are completely personalised. This means that the team of care professionals work hard to understand the needs of each person they work with and develop a programme specifically tailored to them. Over time, care plans will be reviewed, ensuring they continue to meet the needs of the person and to take into account any requests or preferences.

The team are not only highly trained, but they are also warm and friendly too. They understand that inviting people into your home can be a daunting task. They will work with the service user and their loved ones to make sure everybody is happy and comfortable at all times.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28
  • Weekly Live-in Care Fees: from £1600

Rainbow Home Care Services fees are very moderate and are available on request.


Most competitive in the industry!

These prices are only a guideline, please contact Rainbow Home Care Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Rainbow Home Care Services Ltd

Person in charge

  • Roxana Ulmeanu (Manager)

Admission Criteria

  • Provisions of Personal Care to ages 18 and above

Rainbow Home Care Services Ltd Reviews (12)

9.4

Rainbow Home Care Services Ltd has a Review Score of 9.4 (9.400) out of 10, based on 5 reviews in the last 2 years. Over all time Rainbow Home Care Services Ltd has 12 reviews.

Overall Experience

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Date Published

12
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Review from Debbie W (Daughter of Client) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Rainbow Care Service for our mother for almost a year now and can't fault the service and care they provide. The carers are efficient, very attentive and kind to both mum and dad.
If they have any concerns they always let us know so the potential issue can be sorted (medical for
example).
The office staff are very helpful and we've not had any occasion when we've not been able to contact them.
We would highly recommend Rainbow to anyone looking for a care company. They genuinely care for and look after their clients

Reply from Roxana Rainbow, Director at Rainbow Home Care Services Ltd

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support your family, and it means a great deal to know that you've felt confident and cared for over the past year.It's our privilege to care for your mum and dad, and we're always here if you ever need anything. Thank you again for your recommendation and trust in Rainbow Care Service.Warm regards,The Rainbow Care Team

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Review from Dorothy N (Wife of Client) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Rainbow have been looking after my husband since his release from hospital with a stroke in 2022. They are very reliable and pleasant and have never let us down. The Manageress is very accommodating and goes out of her way to help. She arranged for us to have a firecheck in the home and puts on a coffee
morning once a month for clients, friends and relatives. They all work very hard and my husband looks forward to them coming. They are also professional in that we have a monthly check or audit to see if everything is being done properly e.g. tablets administered correctly. I have recommended them to a couple of my friends.

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Review from Gerry G (Husband of Client) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have used Rainbow over the past 3 years. Their carers have always been kind, considerate and understanding. When we needed to change the hours at short notice, they have always done their best to accommodate us.

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Review from Terry W (Nephew of Client) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Truly outstanding service. Treat people as they themselves would wish to be treated by others, which is an ethos that permeates throughout the whole organisation. They are professional, reliable, capable, trustworthy, and I cannot recommend them highly enough. I was receiving poor service from another
home care provider. As an alternative, I found Rainbow Home Care Services. After 6 months am very satisfied. The office set-up is professional, staff a pleasure to work with, happy to go the extra mile ensuring client satisfaction, resolving concerns quickly and effectively, always someone at the end of a phone for urgent matters. Communication between office and carers in the field is critical and this is achieved well. There is an app to track care visits. which I check when I want via phone or PC. The care plan is followed with attention to detail, treating my uncle with respect and dignity at all times. The timing of visits are consistent to plan and number of different carers not too many.

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Review from E G (Daughter of Client) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rainbow Home Care Services have been a true blessing to my mother and our family.
The professionalism they have shown is second to none, the carers are absolutely amazing we cannot fault them.
Myself and family would have no hesitation in recommending this agency.

Reply from Claire Sweeny, TBC at Rainbow Home Care Services Ltd

Dear EG thank you for such lovely feedback and I can honestly say it's been an absolute pleasure to be able to support "mum" and the family. We look forward to our journey together. Thank you again.

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Review from R R (Client) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having been in the hospital for a long time, Rainbow Care came to see me. Since then, they come four times a day to help with my personal needs, which means I am able to stay in my own home.
They always do a good job and are unfailingly pleasant and polite. They always treat me with respect.
In fact, they have now become more like friends.

Reply from Claire Sweeny, TBC at Rainbow Home Care Services Ltd

Thank you for such a lovely review; we are so grateful to consider you part of our Rainbow Family and look forward to our continuing journey together.

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Review from David W (Client) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, Rainbows staff and carers have been quite exceptionally professional in friendliness, attitude to their work and cleanliness. All well trained, by Rainbow management. I know Rainbow is as a Company only 2 years or so old, but they deserve to be very successful.

Reply from Claire Sweeny, TBC at Rainbow Home Care Services Ltd

Dear David, thank you very much for your kind words and support, we really appreciate the feedback and we look forward to our continuing relationship.

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Review from Fatou G (Client) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rainbow Home Care have been my life savers. The carers are the best I have ever had. I am so well looked after by this company. The carers do my shopping, cleaning and caring. Staff are well trained.

Reply from Claire Sweeny, TBC at Rainbow Home Care Services Ltd

Many thanks for such a positive review Fatou, we are so pleased that our service is having such a positive impact for you.

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Review from C H (Sister of Client) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rainbow carers attended immediately after my husband returned home, bedbound and unable to move, after a long hospital stay. Skin and medications were meticulously checked. They started immediate skin treatment and they pointed out that three of the medications returned from the hospital were not usable
as there was no opening date written on them. Such responsible and close observation has continued.
The carers are friendly, respectful, gentle, knowledgeable and reliable. They have alerted me to changes in my husband's condition to enable him to have rapid medical treatment. They take great pains to keep him as comfortable to enable him to have rapid medical treatment. They take great pains to keep him as comfortable as possible. I cannot speak highly enough of the quality of care they give. Their management keeps in close touch with how my husband is and has taken the initiative to contact other agencies on my husband's behalf, such as the GP, community nurses or speech therapy experts. Such support is invaluable. I have every confidence in Rainbow.

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Review from Monica H (Daughter of Client) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is very happy with the service provided. She finds the carers professional and friendly and puts Mum's welfare first. I am pleased with the care provided as it helps Mum to keep her independence.

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Review from Minat P (Daughter of Client) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Rainbow Team is a very caring team. They put their client's needs first. Their timings are generally very good and do let you know if they are going to be late. They spend the allocated time with my mum and don't rush her. The carers are friendly and have got to know my mum. Mum and family are happy
with the care provided by Rainbow Home Care services.

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Review from Ian P (Friend of Client) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rainbow Home Care Services are very professional, I love their approach and manners with my friend.
The CEO is very kind, willing to help and very passionate about what she's doing.
I will highly recommend Rainbow services to your beloved family in need of care.

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Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Rainbow Home Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Rainbow Home Care Services Ltd is calculated as follows: ( (27 Excellents x 5) + (3 Goods x 4) ) ÷ 30 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rainbow Home Care Services Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Shortlisted for Support at Home Outstanding Award

Recipient: Rainbow Home Care Services Ltd

Date: Thursday 28 Sep 2023 More details

Meet the Team (4)

Maria

Maria

Job Title: Field Care Supervisor

Joined: 2022

In her pivotal role, Maria ensures that our customers receive the highest quality of care and support. She thrives on maintaining close and meaningful connections with our customers, ensuring they receive nothing short of exceptional care and support. Her unwavering dedication is fuelled by the profound knowledge that our care profoundly enhances their lives, enabling them to continue enjoying the comfort of their own homes.

?? Join us in celebrating the exceptional attributes that define Maria's role:
- Her relentless commitment to surpassing each customer's expectations.
- Her fervent passion for forging genuine connections and making a tangible, lasting difference.
- Her role as a driving force propelled our team towards the pinnacle of excellence.

Maria, your heart-warming dedication and compassionate spirit serve as an inspiration to us all. Your hands-on approach and authentic care empower the lives of our clients in the most profound ways. We extend our heartfelt gratitude for exemplifying the essence of unparalleled care
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Gabriel

Gabriel

Job Title: Senior Carer

Radu's unwavering dedication, exceptional leadership, and unwavering commitment to providing outstanding care and support make him an invaluable asset to our team. With his exceptional skills and compassionate nature, Radu continuously goes above and beyond to ensure our clients receive the highest level of care.

Radu's compassionate and empathetic nature fosters trust and creates a nurturing environment for both our clients and team members.

Radu's positive impact on our clients' lives is immeasurable. He consistently goes the extra mile to ensure that their needs are met with the utmost care and attention. His leadership and expertise inspire our team to provide compassionate and exceptional care, creating a positive and supportive environment for everyone involved.
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Daniela

Daniela

Job Title: Personal Care Assistant

Our clients absolutely adore Daniela. Her unwavering commitment and genuine kindness have become a ray of sunshine in their lives. She's not just a caregiver; she's a real-life hero, dedicated to making the lives of our seniors better. It's been over eight amazing months since she became a part of our family, and during this time, she's poured her heart and soul into bringing smiles to those she cares for.

With a treasure trove of knowledge and expertise, she crafts personalised care that's as unique as our clients.
Her warmth and kindness are like a cosy blanket, creating trust and deep connections with our clients. Safety and support? You bet!

Every day, she goes above and beyond, making sure our clients get the care they deserve.
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Alexandra

Alexandra

Job Title: Personal Care Assistant

Our clients are truly grateful and find comfort in Alexandra's unwavering dedication and compassionate nature. She's a true inspiration, always striving to improve the lives of our seniors. Her boundless heart and genuine care for others led her to become a carer. It's been over two years since she joined us, and she's poured her heart and soul into making a positive impact on the lives of those she cares for.

Alexandra finds her happiness in knowing she's made a difference in someone's life, cherishing the little joys along the way.
Let's celebrate Alexandra's incredible qualities:
She brings a wealth of knowledge and expertise, providing specialised care for our clients.
Her warmth and kindness create a trusting and valued relationship with our customers, ensuring they feel safe and supported.
Every day, she goes above and beyond, ensuring our clients receive the utmost care and assistance.
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Frequently Asked Questions about Rainbow Home Care Services Ltd

What Type of Services does Rainbow Home Care Services Ltd offer?

Rainbow Home Care Services Ltd offers Home Care.

How many Carers does Rainbow Home Care Services Ltd employ?

Rainbow Home Care Services Ltd employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rainbow Home Care Services Ltd to verify any information. View our terms and conditions. Rainbow Home Care Services Ltd has an Enhanced Service - more info.