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Unity Health Care Solutions Ltd

5A/6 Mallan House, Bridge End Industrial Estate, Hexham, Northumberland NE46 4DQ
Unity Health Care Solutions Ltd logo
Unity Health Care Solutions Ltd, Hexham
Unity Health Care Solutions Ltd, Hexham
Unity Health Care Solutions Ltd, Hexham

Unity Health Care Solutions Ltd was established on a foundation of personal experience, commitment, and passion for providing high-quality care to adults aged 18 and above.

The management team has nearly 40 years of experience in the care sector, supporting people at their most vulnerable moments, with a particular emphasis on autism and dementia.

The support is always tailored to an individual's needs and can be amended to address changing circumstances. Arrangements...  

Care Provided by Unity Health Care Solutions Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34.42
  • Weekly Live-in Care Fees: from £1,650

Our fees are fully transparent, with no hidden costs. The hourly rate is consistent for evenings and weekends, with no extra charges for travel. We are an approved provider for local authority funding and also welcome self-funding clients. We offer a complimentary, no-obligation care needs assessment. Our prices include the development of a personalised care plan and ongoing support from our dedicated care team.

The price(s) shown are provided by the agency. Contact Unity Health Care Solutions Ltd for full pricing details and T&Cs.

Contact Unity Health Care Solutions Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Unity Health Care Solutions Ltd
  • Private Owned

Person in charge

  • Estera Swies (Registered Manager)

Unity Health Care Solutions Ltd Reviews (23)

9.7

Unity Health Care Solutions Ltd has a Review Score of 9.7 (9.711) out of 10, based on 16 reviews in the last 2 years. Over all time Unity Health Care Solutions Ltd has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Julia N (Sister of Client) published on 5 May 2026 Submitted via Website
Overall Experience

The family are so thankful that our brother is so fortunate to have the most caring and understanding team of carers that go above and beyond to make him happy safe and fulfilled in his own home . As for myself and other family members we cannot thank the whole team for their faultless care and dedication.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you for taking the time to share such a glowing review. We are delighted to hear that your brother is happy and well-cared for. Our team takes great pride in their work, and knowing that their care is described as 'faultless' is the highest compliment we could hope for.

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Review from Eileen B (Client / Service User) published on 5 May 2026 Submitted via Website
Overall Experience

The staff are efficient, polite, friendly, considerate and with a good sense of humour, nothing is too much trouble. They have been looking after me for seven months now and I couldn't wish for better, I would be lost without them, what more can I say

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you for your wonderful feedback! We are so pleased to hear that the team has made such a positive impact. We are so glad to be of service and look forward to continuing our support.

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Review from D L (Wife of Client) published on 3 March 2026 Submitted via Website
Overall Experience
Having had no experience of using home care providers I think we struck lucky in finding Unity! From the beginning the approach has been very supportive, willing to listen, and keen to meet our needs. The management is very efficient and responsive and keeps us informed of any issues in advance. The carers themselves are efficient, kind and interested in our well-being. Even if they are in a hurry, they never give the impression of being so and are flexible in their approach responding to how my husband is feeling on the day.

All in all I feel they provide a professional and personal service and we are very grateful for their support.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you very much for such kind words. Ws are thrilled that your experience so far was so positive.

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Review from Robert B (Husband of Client) published on 19 February 2026 Submitted via Postal Card
Overall Experience

Excellent service - carer very understanding always on time and very competent and caring.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you very much for this lovely feedback. We are very happy you are having such a positive experience.

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Review from R M (Wife of Client) published on 18 September 2025 Submitted via Postal Card
Overall Experience

Overall we have been very pleased with the service we have received from Unity. We found the manager who visited us first very supportive, helpful and warm, which is why we chose this company above others. She has been consistently helpful, responsive and professional. Our experience of two carers has been from 'good' to 'excellent'. They are prepared to deal efficiently with whatever occurs in a calm and reassuring way. We are new to the caring profession and are impressed by the service we have received from this company.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you so much for your kind words.Our team works hard to provide the best care, and your kind words mean a lot. We look forward to continuing to support you.

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Review from A C (Client / Service User) published on 29 August 2025 Submitted via Website
Overall Experience

A good experience overall. The teams are professional, punctual and communication has been good throughout.

This is a short term rehabilitation arrangement that was implemented quickly and thoroughly, with good dialogue between the carers and the medical team.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

We are glad that you had a positive overall experience, and we hope it will continue.

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Review from Claire C (Niece of Client) published on 30 May 2025 Submitted via Website
Overall Experience
I want to express my heartfelt thanks for the exceptional care that the manager and her team provide for my uncle. The team's dedication has brought so much joy to his daily routine, and it's clear every detail is thoughtfully managed - from the meticulously documented daily records that keep our family informed to the consistent, compassionate care he receives every day. I would like to give a shout out to team member whom my uncle has responded particularly well to - he always goes above and beyond in his care for my uncle.
I'm particularly appreciative of the responsiveness whenever we have queries, the manager always responds to emails in a timely manner. The open, clear communication has made us feel truly supported and reassured about my uncle's wellbeing. It's evident that your commitment to high-quality service and personalised care runs deep.

Thank you once again for a remarkable service, which not only keeps my uncle happy and safe but also fills our family with confidence and peace of mind.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you so much for such warm words. They really mean a lot to us.

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Review from Richard A (Client / Service User) published on 6 February 2025 Submitted via Postal Card
Overall Experience

The company Unity Health Care Solutions Ltd and all concerned with it deserve the highest praise. The company runs with perfection. The company operation, I find first class.

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Review from P H (Nephew of Client) published on 6 February 2025 Submitted via Postal Card
Overall Experience

Excellent care and carers.

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Review from H E (Daughter of Client) published on 30 October 2024 Submitted via Postal Card
Overall Experience

Happy with the level of care and service provided. Most of the staff are excellent.

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Review from H J (Client / Service User) published on 30 October 2024 Submitted via Postal Card
Overall Experience

I am very pleased with the staff and the manager of this company. The care I am receiving is also very good, nothing seems to be any trouble to them and I am treated with compassion and dignity.

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Review from George O (Client / Service User) published on 30 October 2024 Submitted via Postal Card
Overall Experience

Generally, I am exceptionally pleased with the level of care I am receiving. The carers are very particular, gentle and kind. The management is efficient and flexible.

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Review from Dorothy M (Client / Service User) published on 23 October 2024 Submitted via Postal Card
Overall Experience

I think my carers are excellent. I could not manage without them.

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Review from Janice J (Niece of Client) published on 17 October 2024 Submitted via Website
Overall Experience

My uncle's experience with care agencies has not been altogether positive in the past, with inconsistencies in the times of visits, the quality of the care provided and constant changes in the care team delivering his care. He is however delighted with the quality of his care since Unity took over the provision of his care. He now has 2 regular carers who are experienced and provide a high standard of care and support. As he now has a good and trusting relationship with his carers he is willing to accept support from them to help him manage areas of his care he had been reluctant to allow previous carers to assist him with. I would therefore highly recommend Unity to anyone looking for care and support in their own homes.

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Review from E L (Friend of Client) published on 17 October 2024 Submitted via Website
Overall Experience

We have found the carers friendly, helpful and obliging. We have been very happy with them and will continue to have support. They are always very nice and we are glad to have found them, after trying a previous company who were not as flexible.

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Review from Ann E (Client / Service User) published on 14 October 2024 Submitted via Postal Card
Overall Experience

I find this company is brilliant, so helpful and kind with my daily care. I have no complaints with Unity Health Care Solutions Ltd. This company was recommended to me in February 2024 I am so pleased with the care I get. I also told my friend about the company because she needed help and now my friend has them also.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Ann, thank you for taking the time to share your opinion about your experience. We are pleased it is so positive. Thank you for recommending us to your friend.

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Review from David B (Son of Client) published on 14 December 2023 Submitted via Website
Overall Experience

This is not the first time I have used care in the home. I have had some good experiences, but this has been the best. My mum was off the scale with her resistance to the idea of help. The carer and the manager have been hugely sensitive to her needs, and I am quite amazed at how kind, patient, proactive and positive they have made this experience. My mum is really difficult to get along with, and against all my expectations, we are six weeks into this, and it is working very well. Thank you.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you for sharing your experience of our services; we are happy it is so positive.

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Review from Lynda H (Daughter of Client) published on 14 December 2023 Submitted via Postal Card
Overall Experience
The service has been excellent. The staff are patient, friendly, approachable and professional.
We have been very impressed with the efficiency of the admin and paperwork, e.e. noticing the expiry of papers.

No complaints.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you for sharing your experience. We are happy you are enjoying it.

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Review from H H (Daughter of Client) published on 12 December 2023 Submitted via Postal Card
Overall Experience
We have been delighted with the care service provided by Unity Health Care Solutions Ltd. The carers are always punctual, cheerful and nothing is too much trouble for them.
As well as the basic expectations, carers have a personal approach to the wellbeing and safety of my father. I can see on my phone what my father has been up to as there is a useful app that links me to the carers.

The family cannot recommend this care provider enough, to surmise, professional, caring, value for money and kind, lovely staff.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you for taking the time to share your experience. We are happy you are satisfied with the services.

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Review from Caroline J (Client / Service User) published on 30 March 2023 Submitted via Website
Overall Experience

I cannot fault the carers, they care for my father with great respect and give him the utmost care he deserves. Even though they are there, they still allow us as a family to do as much as we can for him and spend quality time. They have given me great support, as it has been a very difficult time, as it hasn’t been pleasant between family members. It’s a great peace of mind, knowing that he is being looked after with the best care.

Reply from Estera Swies, Manager at Unity Health Care Solutions Ltd

Thank you very much for those kind words. We are very happy that we could assist you and your dad.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2024
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Unity Health Care Solutions Ltd.

Awards / Recognitions (1)

Meet the Team (2)

Estera Swies Job Title: Registered Manager Joined: 2021
Estera Swies

With nearly 20 years of experience in the care sector, the founder of Unity Health Care Solutions has witnessed both exceptional care and instances that fell short of expectations. This extensive background includes completing a Level 5 Diploma in Leadership and Management for Adult Care, with a current goal of earning a Level 7 Senior Leader qualification.

Far too often, people are prematurely judged or categorised because of their past or their illnesses. Unity Health Care Solutions was founded on the belief that a person's worth is not defined by their circumstances. This company was created to offer a better standard of care, built on core beliefs about what excellent care should truly look like.

For the founder, this isn’t a job; it's a way of life—a deeply rewarding one. The daily work of helping others is what makes this career so fulfilling, and it’s a passion shared by every member of the team.

Nehemia Ochora Job Title: Deputy Manager Joined: 2021
Nehemia Ochora

With over 20 years of experience in the care sector, Nehemia Ochora is the founder of Unity Health Care Solutions. His career has been dedicated to ensuring a high standard of care for both adults and children in a variety of settings.

Nehemia has a profound personal belief in delivering compassionate and dignified care. He is driven by a deep-seated commitment to doing what is right for every individual. This conviction is reflected in his professional development, as he has completed a Level 4 Apprenticeship as a Lead Practitioner in Adult Care.

Nehemia’s goal is to create a culture of excellence at Unity Health Care Solutions, where every person is treated with respect and given a chance to thrive. He is also passionate about fostering a supportive environment for the staff. By creating a culture of open communication, he ensures that the team feels comfortable discussing any issues, allowing them to truly enjoy their work and find it rewarding.

Frequently Asked Questions about Unity Health Care Solutions Ltd

How many Carers does Unity Health Care Solutions Ltd employ?

Unity Health Care Solutions Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Unity Health Care Solutions Ltd to verify any information. View our terms and conditions. Unity Health Care Solutions Ltd has an Enhanced Service - more info.