LQS Healthcare Services

Lovely carers. Good, friendly and professional office staff helpful and efficient.

My experience throughout the months has been excellent.

Carers are always polite and helpful. They need training in washing properly. They should have better English language ability.

My husband and I have been very pleased with the care that LQS has provided. They have some excellent carers working for them. Courtesy and kindness coupled with some medical knowledge is the order of the day. Punctuality is mostly excellent and I receive a text or phone call if there is any delay.

Had care due to a home accident and only had a couple of days at home before back to the hospital for something else. Awareness of company due to other people, they were looking after me well, making sure I was eating and not in pain.

Reliable friendly efficient staff. Nothing too much trouble for them. The only criticism, such as it is, would be the scheduling of carers. We never know which one of a permutation of four carers will be visiting. Another criticism is it can be difficult to contact the main office in the event Mum isn’t well and cancellation of the visit at relatively short notice is needed.

Their care could not be surpassed. Their dedication to the profession is admirable. The personalised service and care plan was updated, changed, checked and adhered to daily. My mum had one main carer for continuity and they attended 4 times a day, 6 days a week. Imagine that for your loved one. Towards the end, her main carer asked if she had any pain, to which she genuinely answered 'only when you leave'. You will not find a more dedicated, responsive or caring team anywhere. I cannot recommend them highly enough.

It is frequently challenging to find the right package of care to meet the patient's needs, especially at end of life stage, but LQS are always kind, supportive and have the ability to cover all that is required.

We have no complaints, I hope that the excellent carers are paid well for their service. Our carers are very encouraging to my husband. I have no further comments to make. I haven't time to write anything further.

His carers are so kind and caring towards him, he looks forward to their visits. They undertake his personal care in a very respectful and thoughtful manner and maintain his dignity at all times. They spend time chatting and joking with him, they really lift his mood. There is always good communication between his carers and myself. I feel he is in safe hands when they are with him.

The agency is caring and organises a car to help a carer with travelling between clients. The agency keeps in touch with me with review visits and emails.

I would thoroughly recommend this wonderful care service, so professional and very well organised. Carers so caring, looking after my relative with kindness, compassion and understanding. Always very prompt and very reliable. The service is very well managed, sorted out absolutely every aspect of care needed for my relative, keeping loved ones informed day by day, always happy to take time to explain the care they are providing. I can honestly say life has been made a lot more bearable during this very difficult time due to this fantastic care agency.

All ok thank you, Very helpful, and good timekeeping. Very pleasant manner, we look forward to her visit.

LQS Healthcare Sevices has provided perfect care and support as I recover from shoulder replacement surgery. I am a self-hoisting wheelchair user and have needed help in getting dressed and into my wheelchair. The carer is very kind, attentive and patient. He understands what's involved with a spinal cord injury and is keen to take a holistic approach by asking how I've slept, how I'm feeling and whether there are any issues/concerns. I have great confidence in LQS and my carer and that peace of mind is invaluable. Thank you.

I am very happy with the care that my mum gets from the carers they are very friendly and trustworthy, they go above and beyond for my mum and Mum likes the staff. Like I said I am more than happy with the people at LQS Healthcare Service.

In my dealings with LQS, I have always found them to be friendly, trustworthy and, above all, professional. They are caring and compassionate and always go the extra mile for their clients and employees.