Inspire Care Agencies - Tonbridge

10 Quarry Hill Parade, Tonbridge TN9 2HR
Review Us
9.3 6 Reviews
  • Inspire Care Agencies - Tonbridge, Tonbridge
The team at Inspire Care offer trusted and reliable home care services across the South East of England. Their care plans are completely bespoke, meaning they are specifically tailored to the unique needs of each individual.

Empowering clients to stay living in their own homes for as long as possible, Inspire Care offer a variety of care services including companionship care, live-in care, short term care and respite care.

The Inspire Care team is made up of a range of professionals with varying skills, meaning they can match care professionals with clients according to their needs. Each team member works hard to deliver person-centred care and ensure that each and every client feels listened to, respected and cared about at all times.

Feedback is always welcome to allow the team to continue improving and providing the best care practices.

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Person in charge

  • Jaison Johny (Registered Manager)

Inspire Care Agencies - Tonbridge Reviews (6)

9.3

Inspire Care Agencies - Tonbridge has a Review Score of 9.3 (9.340) out of 10, based on 5 reviews in the last 2 years.
Over all time Inspire Care Agencies - Tonbridge has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
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  • 1
  • 5
  • 1
Reviewer Connection to Inspire Care Agencies - Tonbridge
  • 3
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  • 1
Total of 6, showing 1-6
Review from A W (Wife of Client) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was our first personal experience of carers, and they all made it a good experience. All of the carers were kind, helpful, patient, efficient, charming, and we were totally happy to have them in the house. We congratulate Inspire Care on their recruitment procedures enabling them to find good staff.
Should we need carers in the future, we will not hesitate to contact you first.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Linda R (Client) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and services given. Inspire go the extra mile to make you feel properly looked after in a respectful and friendly way. If you need help, I would not hesitate to recommend them.
Reply from Jaison Alappat Johny, Director at Inspire Care Agencies - Tonbridge

Thank you very much for your review. I will make sure that the team is aware of this appreciation. Many thanks.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from James M (Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very impressed by the excellent care provided by your Carers. They are all such friendly, helpful and professional chaps. From the first visit in the morning, when they wash and dress me, to the evening visit, when they get me ready for bed, nothing is too much trouble. Their smiles and
cheery attitudes make an otherwise boring day more tolerable!
Reply from Megha John, HR at Inspire Care Agencies - Tonbridge

Thank you ever so much for your review. We really appreciate the valuable feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Clair P (Client) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are an excellent care provider with a team of carers you could not fault; all carers seem to genuinely care. Always on time and offer hair washing, coffee and food if required. It is like having a member of your family on hand.
Reply from Jaison Alappat Johny, Director at Inspire Care Agencies - Tonbridge

Thank you for such a good review. Inspire as a team is very pleased.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L B (Daughter of Client) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for the care my father received while at Inspire. I appreciate all your hard efforts even at the very end. Thanks to all of those who took time and patience with my father. How kind and thoughtful all of the staff are.
5 stars Inspire.
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  • Treated with Dignity
  • Value for Money
Review from Jeannette P (Daughter of Client) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother came home from the hospital after two months, May.
The team from Inspire Care Agencies Ltd totally made us feel at ease from day one, with smiles and compassion and professionalism.
How very special they were. We thank them so much. They offered us support, advice, laughter, dignity and
respect.
The end of life is so difficult for everyone in the family and the carers were always so happy, caring, hard-working, never complaining and made us feel secure and above all, Mum loved their visits. They made her look beautiful in the morning, joked with her, held her hand and helped us so much.
Inspire Care have a wonderful team working for them. The long hours never showed. We know this is not an easy job, their carers are professional and family-orientated.
We highly recommend this care company and its ethos.
Many thanks.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.340)

Overview of Review Score

The Review Score of 9.3 (9.340) out of 10 for Inspire Care Agencies - Tonbridge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Inspire Care Agencies - Tonbridge is calculated as follows: ( (21 Excellents x 5) + (4 Goods x 4) ) ÷ 25 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Inspire Care Agencies - Tonbridge is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

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Deeann Frances Corker

Job Title: Registered Manager Joined: 2022

Registered Manager is responsible for the overall leadership and management of home care services, ensuring the highest standards of care and compliance with regulatory requirements. This role involves coordinating and supervising care staff, managing budgets, ensuring customer satisfaction, and developing and implementing policies and procedures to enhance service.

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Jaison Alappat Johny

Job Title: Registered Manager Joined: 2022

Registered Manager refers to a crucial role overseeing the operational management of a care service. This role requires registration with the appropriate regulatory body (such as the Care Quality Commission or equivalent in the devolved nations) and involves responsibilities like ensuring high standards of care delivery, managing staff, maintaining regulatory compliance, and safeguarding service users' well-being. It's a pivotal position that demands strong leadership, organizational skills, and a deep understanding of care sector regulations and best practices.

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Jubbin Vinish Jacob

Job Title: Director Joined: 2022

A Home Care Director typically oversees the operations and strategic direction of a home care agency or service provider. Their responsibilities include managing day-to-day operations, ensuring compliance with regulations and quality standards, overseeing financial performance, developing and implementing policies and procedures, and leading a team of managers and care professionals. They play a crucial role in maintaining high-quality care for clients, fostering a supportive work environment for staff, and achieving organisational goals in the home care sector.

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Sophie Bryant

Job Title: Deputy Manager Joined: 2023

A Deputy Manager of home care plays a pivotal role in supporting the Home Care Manager in overseeing the daily operations of the service. Their responsibilities often include supervising care staff, coordinating client care plans, ensuring compliance with regulations and policies, handling administrative tasks, and assisting in the recruitment and training of new staff. They contribute significantly to maintaining high standards of care delivery and ensuring the smooth running of the home care service.

Frequently Asked Questions about Inspire Care Agencies - Tonbridge

What Type of Services does Inspire Care Agencies - Tonbridge offer?

Inspire Care Agencies - Tonbridge offers Home Care.

How many Carers does Inspire Care Agencies - Tonbridge employ?

Inspire Care Agencies - Tonbridge employs 22 carers.

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