Fees vary according to care needs. Our rates include ordering and disposing of medication, taking urine samples in cases of suspected urine infection, ordering catheter bags, contacting GP surgeries, Chemists, District nurses, Physiotherapists, Occupational therapists and ordering and organising servicing of mobility equipment.
These prices are only a guideline, please contact Vine Living to find out the exact price for your requirements.
Vine Living has a Review Score of 9.1 (9.100) out of 10, based on 6 reviews in the last 2 years.
Over all time Vine Living has 8 reviews.
Hi Pam, Thank you for your feedback. We are truly sorry that your experience with our care team did not meet your expectations, and we appreciate you highlighting both the challenges and the positive aspects of your interactions with our office staff.We take full responsibility for any shortfalls in the care delivered and regret any inconvenience or distress caused. Your comments regarding communication, task handling, and professionalism have been noted and are being addressed through additional training and support for our team.At Vine Living, we are committed to delivering respectful, person-centred care. While we welcome carers from diverse backgrounds, it remains our duty to ensure they are equipped with the language, cultural understanding, and professional skills necessary to support our clients with confidence and clarity.We thank you again for helping us improve and grow. Your feedback is being taken seriously and will directly contribute to raising the quality of our care.
Thank you so much for your kind words and thoughtful review. We're delighted to hear that you feel confident and supported by our team. It's our pleasure to care for your husband, and we truly appreciate your trust in us. Your recommendation means a great deal. Warm regards.
Thank you for your kind words. We aim to make the process easy and stress-free for everyone involved; and to give the client confidence in us, and their families peace of mind. We are glad to hear that your husband's care is going well and hope we continue to meet and exceed the expectations that family members hold for the care of their loved ones.
Thank you for the positive feedback around the care provided to your mother. Our care team is dedicated to maintaining every client's dignity and ensuring they feel respected in their own home. We are very glad to hear that we have managed to do this for your mother and keep her daily routine intact. Please do not hesitate to contact us in the future for further support.
Thank you for your kind words. We're delighted to hear that the care provided has made the transition smooth and comfortable for your family. Our team strives to offer personalised and professional support, and it's wonderful to know that our efforts have had a positive impact. Please don't hesitate to reach out if there's anything more we can do to assist you.
Thank you for taking the time to share your experience with us. It truly warms our hearts to read such positive feedback about the care provided to your brother. We are happy to hear that our team has been able to meet your expectations and provide excellent and considerate care, despite the challenges he may face. Our carers are dedicated to ensuring the well-being and comfort of every individual under our care and your kind words reinforce their commitment to their work. We greatly appreciate your confidence in our services and rest assured that we will continue to uphold the highest standards of care, with dignity and kindness at the forefront of everything we do.
Thank you so much for taking the time to share your wonderful feedback about your experience with us. We are deeply moved by your kind words and are thrilled to hear about the positive impact our team has made. At Vine Living, we strive to provide exceptional care and support to each of our clients, and it warms our hearts to know that you feel valued and cared for as individuals. Your words affirm that our commitment to kindness, professionalism, and competence is making a real difference in your life. Thank you for entrusting us with your care, and please know that we are here to support you every step of the way. Your well-being and happiness are our top priorities, and we look forward to continuing to provide you with the highest level of care and support.
We appreciate you taking the time to leave such a wonderful review of our services. We are thrilled to hear that you are receiving excellent care and that our team is going above and beyond your expectations. Our team is dedicated to providing compassionate care to each and every one of our clients and it is gratifying to hear that we have succeeded in providing you with the level of service you deserve. We take pride in the work that we do and we are happy that we have been able to make a positive impact on your life.
Thank you for choosing us as your care provider, and we look forward to continuing to provide you with the highest quality of care.
Warm regards, Vine Living Manager.
The Review Score of 9.1 (9.100) out of 10 for Vine Living is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Vine Living is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6Tom Daley, our Registered Manager at Vine Living, brings a unique blend of compassion, leadership, and strategic insight to the heart of our care services. He joined Vine Living in April 2023, having previously excelled as a Supported Living Locality Team Leader at Brandon Trust.
Tom’s journey into the healthcare sector began as a frontline carer – a role that ignited his passion for person-centred care and shaped his deep understanding of the challenges and rewards of hands-on support work. Before his career in care, Tom worked in sales and marketing with Carpet Right, an experience that has sharpened his ability to lead teams, communicate effectively, and deliver results.
His transition from carer to care manager is marked by dedication, empathy, and continuous growth. At Vine Living, Tom plays a key role in designing and delivering responsive care services that are tailored to individual needs. His leadership style is warm and collaborative, placing both client outcomes and staff wellbeing at the core of our service.
With his people-first mindset and proven management experience, Tom is helping to drive Vine Living forward—ensuring every client receives respectful, high-quality support in the comfort of their own home.
With over 5 years of experience managing in the healthcare industry, Terence’s expertise has led to him directing one of Oxfordshire's number one supported living care temporary staffing agencies. Ever hands-on, he has helped our clients directly when it comes to making the very most of their needs.
Coming from a background in the engineering industry, and with a real drive to help the organisation grow and flourish, he has been instrumental in implementing smooth back-office operations, systems and processes. He is a distinguished business manager whose focus is client and staff needs.
Ex CQC inspector, dom care business owner, social worker bringing a wealth of experience to the team.
Our Vine Living team
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