Hummingbird Homecare

Excellent compassionate care provided by caring, friendly and professional staff to a client with ongoing complex care needs. Good communication skills between company/client representative. It is noticeable that the company communicate efficiently with their staff to ensure care needs are carried out appropriately and in line with current client care requirements.

Would recommend them for end of life or evening care sitting.

Both male and female carers who provided care to my father and support to me were caring, gentle, empathetic and very professional. I have no hesitation in recommending them

I cannot praise the care we have been given. The carers are very polite and respectful of our home. Treating my husband with excellent care and dignity, taken time with him and not rushing him. Have worked up a good rapport with him and myself. Management regularly asking if we have any problems with our help if we need it. Excellent service.

The team is very polite and helpful. Always ask if my husband needs anything else. They are aware of his limits and give the time he needs. Very happy with the service, kindness and the polite way they approach us. Always with a smile.

Unfortunately I am not able to walk but the staff are always there to help with my needs.

The carers are usually quite

whilst working and discussing topics of common interest to both of us. I find them all very kind and thoughtful, with the consistent standards of really excellent icare.

After a spell in hospital, it was clear Dad needed additional support to go home, he was very anxious about having people in his home but the team that has been in since August have put his mind at rest and he is happy to have them there. They are always polite and happy to help, at times Mum has had to go to hospital and Dad's condition causes a lot of anxiety, during this time they have sat with Dad and just talked to him about various subjects which has distracted Dad from what was happening with Mum, for this alone we thank the staff for their compassion at such a tough time.

I have been with Hummingbird for over 10 months now, requiring help four times a day. I have always found them to be excellent carers - helpful, friendly, proficient, attentive, and flexible. They have also proved very dedicated during times of floods (multiple times), and I wouldn't have any qualms about recommending them at all.

I would highly recommend Hummingbird, they provided a great care service for my mother who was a nurse and rated them as excellent. All the staff were kind, caring friendly and very professional. She had Parkinson’s and brittle bones which meant she needed hoisted. They handled her with great care, and dignity and were very patient.

They are excellent, friendly and reliable. Mum is very happy with them and treat her very well, also very trustworthy. If needed they are at the other end of the phone and will help in anyway, we couldn't ask for better carers.