Nightingale Home Care (Scotland) Ltd

Unit 6 Granary Square, Granary Business Park, Falkirk FK2 7XJ
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2.6 1 Review
  • Nightingale Home Care (Scotland) Ltd, Falkirk
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Alcohol / Drug Misuse

Good to Know

Owner

  • Nightingale Home Care (Scotland) Ltd

Person in charge

  • Deborah Jackson (Manager)
Are you the Owner/Manager of Nightingale Home Care (Scotland) Ltd? View your Advertising Options

Nightingale Home Care (Scotland) Ltd Reviews (1)

2.6

Nightingale Home Care (Scotland) Ltd has a Review Score of 2.6 (2.600) out of 10, based on 1 reviews in the last 2 years. Over all time Nightingale Home Care (Scotland) Ltd has 1 review.

Overall Experience

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Date Published

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Review from Helen G (Daughter-in-law of Client) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother-in-law today consisted of one employee hurting their back due to physically having to assist mother-in-law out of bed who wasn't able. However, as the day has went on and into the evening, The carer struggled at the tee time visit. Couldn't manage to a check for personal care as mother-in-law
and able to stand or get a chair. All correspondence information was forwarded to office howeverr worker. Was told to see how the evening visit went later on into the evening. Care worker contacted their office as my mother-in-law was unable to get to her feet without physical assistance which the care provider was aware of as the employee contacted her on call about her concerns and my mother-in-law was unable to go to bathroom in the hallway so the carer physically assisted her over towards the bed. Mother-in-law covered in feces fell against the bed. The carer struggled to clean her up and however managed. Carer contacted me gave me all the information which I'm not happy.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 2.6 (2.600)

Overview of Review Score

The Review Score of 2.6 (2.600) out of 10 for Nightingale Home Care (Scotland) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.6 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.600 for Nightingale Home Care (Scotland) Ltd is calculated as follows: ( (2 Excellents x 5) + (3 Very Poors x 1) ) ÷ 5 Ratings = 2.6

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nightingale Home Care (Scotland) Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 27 Sep 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Not Assessed

(0)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Nightingale Home Care (Scotland) Ltd

What Type of Services does Nightingale Home Care (Scotland) Ltd offer?

Nightingale Home Care (Scotland) Ltd offers Home Care.

How many Carers does Nightingale Home Care (Scotland) Ltd employ?

Nightingale Home Care (Scotland) Ltd employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nightingale Home Care (Scotland) Ltd to verify any information. View our terms and conditions. Nightingale Home Care (Scotland) Ltd has an Basic Service - more info.