Stennack Homecare

Office 1, Barn 1 River Barns, Old Portreath Road, Redruth TR16 4QG
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8.7 3 Reviews
  • Stennack Homecare, Redruth
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £27.50

Costing can be discussed individually

These prices are only a guideline, please contact Stennack Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Stennack Homecare Ltd

Person in charge

  • Carlee Barnes (Manager)
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Stennack Homecare Reviews (3)

8.7

Stennack Homecare has a Review Score of 8.7 (8.722) out of 10, based on 3 reviews in the last 2 years.
Over all time Stennack Homecare has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 3
  • 3
  • 0
Reviewer Connection to Stennack Homecare
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from M J (Wife of Client) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been supported by caring workers who have stayed with my husband so that I can get on. They are understanding of the issues that occur with dementia and with terminal illnesses, i.e MND.
Reply from Carlee Barnes, Director at Stennack Homecare

Thankyou for your positive feedback . It has been a pleasure to be be able to accommodate your changing needs and provide you with the support needed throughout your time with us .

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D W (Sister of Client) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff: so caring towards my sister. Patience is amazing. Nothing is a problem. Visited by a few of the team and they are all lovely. Office staff are always polite and respectful when needed to contact. Great team - definitely recommend.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A F (Client) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have carers twice a day morning and evening. I prefer the timings to remain the same i.e. 8 AM and 8 PM and usually they are. The carers will do whatever I ask them to do if I cannot do it myself e.g. take the rubbish out. They are all friendly and kind. The one thing important to me is if they are
going to be late, they should ring me to let me know. They are good listeners.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.7 (8.722)

Overview of Review Score

The Review Score of 8.7 (8.722) out of 10 for Stennack Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.722 for Stennack Homecare is calculated as follows: ( (14 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 18 Ratings = 4.722
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Stennack Homecare is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Stennack Homecare

What Type of Services does Stennack Homecare offer?

Stennack Homecare offers Home Care.

How many Carers does Stennack Homecare employ?

Stennack Homecare employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Stennack Homecare to verify any information. View our terms and conditions. Stennack Homecare has an Basic Service - more info.