Harmony Healthcare (London)

Overall very good, good communication, very nice managers, and nice caring staff, would recommend to others. Been with Harmony for over two years, they have helped change my life for the good. They have helped me become who I am today.

Harmony has sorted a big problem for us, which was the nursing staff to take our little man to school, so far we have had a positive experience, competent and reliable staff, hopefully will keep steady like that.

Harmony has been providing 24-7 care for our daughter since the start of 2024. We have been delighted with the training and management infrastructure that Harmony brings, and in particular our assigned nurse team manager has been outstanding. She has brought a personal and bespoke element to the care package, very much listening to us as parents to strive to provide care staff that are the best possible fit for our family, whilst ensuring robustness and continuity. We are now working with some lovely care staff and have never felt so stress-free with regard to our daughter's care, knowing she is competent hands and the cover is incredibly reliable. Thank you!

We are happy to continue with Harmoney as long as we receive reliable, understanding, and flexible staff. I would recommend Harmoney to anyone in need of competent care services.

The carers caring for my mum are perceptive, understanding, and caring and show love and compassion to my mum continuously. The carers have been able to adapt to mum's progressive condition. They continue to support my mum to enjoy her life to the fullest. I feel safe knowing they are there supporting my dad as well.

During our start period, we have had three carers working for us who would have scored differently and so all we could do was to take an average to give a mark in the various sections.

Our nurses are excellent and clearly have a lot of experience. They look after our son really well and we are always confident to leave him in their care whilst we sleep. They are also reliable and consistent.

I have no hesitation in recommending the service.

I'm very satisfied with the nurses looking after my son. They are all outstanding!

All of my son's carers have been very polite and have taken good care of him with patience and understanding of his condition. I have begun to feel very comfortable when he is in their care due to their high standards and empathy which allows them to ensure my son is safe.

Caring understanding carers for my daughter and very punctual. They take her out whenever she is able to and make her feel empowered. They give her encouragement and independence but also step in when she is unable to cope. I wouldn’t be able to cope with my work and doing my daughter's care. They listen to our family's needs.

Harmony Healthcare have been fantastic with every aspect of their support and care. From the referral process, to discharge planning, right through to the care delivery, everything has been great. Communication and organisation is seamless. Always working in a person centred way, having the service user's best interests at heart. This has been a very complex package of care and discharge planning process, which Harmony Healthcare have been pivotal in supporting.

It has really helped us as a family feel supported and get the much needed rest to care for our son.