Light Health Care

Courtwood House, Silver Street Head, Sheffield S1 2DD
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8.8 3 Reviews
  • Light Health Care, Sheffield
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: from £15.50

An assessment will have to be carried out and a fee will be discussed.

These prices are only a guideline, please contact Light Health Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Light Health Care Ltd

Person in charge

  • Yemurai Shallom Karimatsenga (Manager)
Are you the Owner/Manager of Light Health Care? View your Advertising Options

Light Health Care Reviews (3)

8.8

Light Health Care has a Review Score of 8.8 (8.833) out of 10, based on 3 reviews in the last 2 years.
Over all time Light Health Care has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 3
  • 0
Reviewer Connection to Light Health Care
  • 2
  • 1
Total of 3, showing 1-3
Review from Debbie L (Daughter of Client) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Light Health Care try to ensure regular carers for my mum, we have been using them since November 2023 and the regular carers seem to genuinely care for mum, they use common sense when selecting food from the fridge to serve her, eg looking at the dates of which food to use first, they also contact
me if they are unsure about anything or if they think mum needs something. They also follow protocol and escalate anything out of the ordinary like a fall or medication issue which gives me faith in the Safeguarding policy being adhered to. If I have had any reason to call management either to pass on a message to a carer or alter anything they are always efficient in handling my concern. I also find the app brilliant as I can check on Mum after every visit and know exactly what mood she's in, what she's had to eat etc.
Reply from Yemurai Shallom Karimatsenga, Managing Director at Light Health Care

Thank you so much Debbie for always working with us to provide the best care for Mum.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jan W (Daughter of Client) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone has so much patience, shows a lot of consideration and is always happy to try to solve any problems. Always courteous.
Reply from Yemurai Shallom Karimatsenga, Managing Director at Light Health Care

Thank you so much for always supporting us. We aim to always provide the best of care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John F (Client) published on 13 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service excellent. Caring and polite staff. Very good at their job. Very easy to get on with. Friendly at all times. We would be lost without them. A credit to this service.
Reply from Yemurai Shallom Karimatsenga, Managing Director at Light Health Care

Thank you so much, John, we truly love you and thank you for the jokes you always crack and for making the job easy for us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.8 (8.833)

Overview of Review Score

The Review Score of 8.8 (8.833) out of 10 for Light Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Light Health Care is calculated as follows: ( (15 Excellents x 5) + (3 Goods x 4) ) ÷ 18 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Light Health Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Light Health Care

What Type of Services does Light Health Care offer?

Light Health Care offers Home Care & Nursing Care.

How many Carers does Light Health Care employ?

Light Health Care employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Light Health Care to verify any information. View our terms and conditions. Light Health Care has an Basic Service - more info.