1-2-1 Live In Care

They are absolutely marvellous, fantastic and fabulous, and nothing is too much for them to do. They are lovely and kind.

I have had issues with some carers but it has always been put right, some carers don't go out of there way to help with menual tasks they will just sit there. Food I have an issue with I waste food because they don't like what I have bought sometimes I just give up. I hope I don't sound to much of a moaner.

Very good service - providing a live-in carer for my father (94 years old), and have done so for 11 months. No problems - Management have done routine inspections, as well as an unnanounced spot check. A couple of minor issues have been effectively dealt with. Handovers between regular carer and relief have been effective and almost always seamless. I would recommend.

I would very highly recommend this company, their dedication to their carers and clients has really impressed me.

I can highly recommend 1-2-1 Live in Care

1-2-1 Live In Care literally saved us. Like a lot of families we had struggled along, trying to care for mum and manage our own lives at the same time, until it all became too much. We were matched with a carer and it has changed everything. Mum is so well looked after, physically and emotionally, and having that peace of mind is everything. There is frequent communication between management, carer and family, so we are all kept up to date with mum's condition. I would highly recommend 1-2-1 to any friends/family who find themselves in the same situation.

Excellent management in 1-2-1 Live In Care; always available. Very caring company of managers and carers. Any issues are immediately dealt with. Any advice required is given straight away; very helpful managers.

My father receives excellent care, he is treated with respect and dignity as we all are. The carer makes time to chat to him and makes sure that food is prepared to his liking... We feel supported and comfortable knowing that Dad is safe and well looked after and we can concentrate on just visiting now which is lovely. Communication is excellent and requests responded to in a timely manner. This is our first experience of live-in care and we won't be looking for anyone else now.

1-2-1 have provided an excellent experience for our family. Our mother needs full time care and 1-2-1 have given her the care she needs to enable us to carry on with our busy lives and work without having to worry that mum isn't being fed and cared for the way we would do.

From the start 1-2-1 Live In Care were in constant touch. They assessed the needs of my father-in-law and also those of the family. They took into account his personality and interests, finding him the perfect match in a carer. There is a personal touch with communication and support, someone is always on hand to answer any questions or concerns. The live-in carer has been extremely kind, patient and respectful living in the family home.

In summary, representatives of 1-2-1 Live In Care have provided my relatives with efficient and dignified care for their personal needs, whilst proactively seeking opportunities to enrich their lives.

1-2-1 Live In Care is a central and essential part of our mother's support package. The company was brought into quite a tricky and complex situation. They were very thorough in their need analysis and communicated very well with the immediate family, other agencies, GPs etc. The ongoing standard of live-in care has been excellent.

1-2-1 Live In Care have emergency cover if required for any reason, so I am confident that Mum will be taken care of with a maximum timeline of one and half hours to get a carer in place.

Fantastic and bespoke support provided since we came over to 1-2-1 Live In Care. Much better than any other provision we have experienced for many years. Care is tailored to my parents' needs, perfectly.

I would recommend 1-2-1 Live In Care Ltd to anyone looking for 24-hour care for a loved one.

1-2-1 are organised, efficient, caring and have attention to detail. They understand the issues, whatever they are. For the record, I never use five stars as improvements can always be made. They have given me confidence in this situation of dealing with dementia. I now know my friend is protected from herself and society.

The live-in carer communicates with me if Mum is ill or needs the doctor. We discuss Mum's dementia behaviour and put our heads together about what Mum might need or want. I feel informed on a weekly/ daily basis about how Mum is. The agency manager has taken our concerns seriously and has been supportive of us, dealing with a complex family dynamic. We feel at the centre of a team caring for Mum: family, social services, the care company and the GP. The live-in carer is conscientious, kind and seems to genuinely enjoy her job. Mum is well-fed and cared for. She is receiving gold standard, one-to-one care.