Care Crew

Atlantic House, Greenwood Close, Cardiff CF23 8RD
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9.4 5 Reviews
  • Care Crew, Cardiff
Care Crew was established in 2018 and is committed to providing outstanding care across the UK.

With highly experienced and dedicated teams, Care Crew develops and delivers innovative solutions across several areas within the health and social care sector.

Care Crew provides a wide range of homecare services including personal care, companionship, help with housework, meal prep etc.

The vision is to ensure individuals are able to live healthy, safe, fulfilling and independent lives and receive compassionate and kind care, provided by competent, committed and well-trained staff.
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Care Provided by Care Crew

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.30 – £26.30
  • Weekly Live-in Care Fees: £1150.50 – £1600

These prices are only a guideline, please contact Care Crew to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Care Crew Ltd

Person in Charge

  • James Joseph (Director)

Care Crew Reviews (5)

9.4

Care Crew has a Review Score of 9.4 (9.431) out of 10, based on 5 reviews in the last 2 years.
Over all time Care Crew has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to Care Crew
  • 2
  • 2
  • 1
Total of 5, showing 1-5
Review from L H (Daughter of Client) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff were extremely polite and friendly, especially Treasure and Halima. The team answered any questions that I had, and provided me with a full list of contact details if I needed them.
They made sure my Mum was comfortable and she was well cared for during the time we used the services.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N J (Daughter of Client) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Crew have been so helpful during this difficult time. They have been very accommodating when I have had to change schedules. All the staff from admin to carers have been so helpful. I would highly recommend them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nicholas J (Client) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care has been very good. Thank you all.
Reply from Laura Kemmer-Amoda, Director of Care/ Responsible Individual at Care Crew
Thank you for your review. We greatly appreciate the time you have taken to do this. We are pleased to hear you are happy with our services.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B L (Son-in-law of Client) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Ron has had the carers attending his home address twice a day, we have seen a marked improvement in his overall health and wellbeing. They ensure he eats his meals, drinks plenty of fluids and takes his medication. Without their care, he would probably have suffered self neglect and his life expectancy
would be shortened.
Reply from Laura Kemmer-Amoda, Director of Care/ Responsible Individual at Care Crew
Thank you for taking the time to write a review. We appreciate all feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lynne M (Client) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say how wonderful my cares are. When I was changing to Care Crew I was a bit nervous because of being used to my old carers. It was the best decision I ever made. All of the girls are so kind and empathetic. Nothing is too much trouble and they are always so gentle. They chat to me and
make me feel special. To say 'thank you' isn't adequate, there aren't words to describe how much I appreciate them.
Reply from Laura Kemmer-Amoda, Director of Care/ Responsible Individual at Care Crew
Thank you for your kind and detailed review. We are so pleased to hear you have been happy with Care Crew.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.431)

Overview of Review Score

The Review Score of 9.4 (9.431) out of 10 for Care Crew is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Care Crew is calculated as follows: ( (27 Excellents x 5) + (2 Goods x 4) ) ÷ 29 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Crew is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Awards / Recognitions (0)

Meet the Team (5)

Laura

Laura Kemmer-Amoda

Job Title: Director of Care/Responsible Individual Joined: 2025

Laura is the Director of Care and Responsible Individual for Care Crew, overseeing the quality and delivery of all domiciliary care services. With extensive experience in health and social care, Laura is dedicated to ensuring safe, person-centred, and compassionate support for every individual. Her strong leadership and commitment to excellence help maintain the highest standards across the service.

Helen

Helen Aibor

Job Title: Registered Manager Joined: 2024

Helen is an experienced Registered Manager dedicated to delivering high-quality, person-centred domiciliary care. She ensures that every individual receives compassionate support that promotes independence, dignity, and well-being. With strong leadership and a passion for excellence, Helen leads her team to provide consistent, reliable, and caring services within the community.

Julie

Julie Jones

Job Title: Senior Field Supervisor Joined: 2023

Julie ensures our clients receive the highest standard of care in their own homes. She supports and guides our care staff, oversees daily operations, and makes sure each client’s care plan is followed with compassion and professionalism.

Vipin

Vipin Joseph

Job Title: Care Coordinator

Vipin plays a key role in coordinating and managing care delivery across Care Crew. He ensures that every service user receives the right support at the right time, maintaining clear communication between staff, clients, and families. With excellent organisational skills and a caring approach, Vipin helps ensure smooth, consistent, and high-quality care for all.

Newline

Newline Angel Jaisingh

Job Title: Field Supervisor Joined: 2021

Newline supports our care team in delivering safe, compassionate, and high-quality care to clients in their own homes. She coordinates schedules, monitors care standards, and provides guidance to staff to ensure every client’s needs are met with professionalism and empathy.

Frequently Asked Questions about Care Crew

What Type of Services does Care Crew offer?

Care Crew offers Home Care.

How many Carers does Care Crew employ?

Care Crew employs 200 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Crew to verify any information. View our terms and conditions. Care Crew has an Enhanced Service - more info.