Cynefin Care

This Care Company is extremely disorganised. Whilst it's carers are okish they are constantly late and I mean really late. They stay for about 10 minutes and do the bare minimum. My parent who's 90 years old and frail has had his carers arrive 3 hours after their allotted and agreed timeslot with no apology for lateness, no communication from the company. I would strongly advise not using this awful company. The staff in the central team don't return your calls and really don't care about the consequences of their actions and the upset that their lack of client care is causing their clients. I would like to swap this company out but unfortunately I am limited in the choice of care companies in my parent's locality. All I can say is I hope I never have to personally suffer the use of a company like this in my old age.