





Ivy Grace Home Care is based in Kirby Cross in Essex and they cover the surrounding areas. They currently have availability in the following areas:
CO13
CO14
CO15
CO16
Ivy Grace Home Care offers bespoke person-centred care in your own home. The team very much believe that every voice counts, and they want to be a care company with a difference. The main goal is to help keep service users as independent as possible which...
Care Provided by Ivy Grace Home Care Ltd
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £20 - £35.98
Our rates are very competitive.
Call for more details
Contact Ivy Grace Home Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Owner
- Ivy Grace Home Care Ltd
- Private Owned
Person in charge
- Naomi Stancombe (Manager)
Ivy Grace Home Care Ltd Reviews (19)
Ivy Grace Home Care Ltd has a Review Score of 9.4 (9.421) out of 10, based on 8 reviews in the last 2 years.
Over all time Ivy Grace Home Care Ltd has 19 reviews.
I'm so impressed with them. I can find no fault with them at all. They do everything I ask of them.
I am very happy with all the service and being treated very well - it couldn't be better.
My mother has been using Ivy Grace Home Care Ltd for nearly 2 years and we both are very happy with the care received. My mother has a good relationship with all the staff, even when they have to keep reminding her of their name. They are all lovely, friendly but always professional. Although we only have rwo short visits a day, Mum enjoys the chat and hearing all the news.
thankyou very much for taking the time to give us a review.
I have been using Ivy Grace Home Care for 6 months. I am happy with the service especially the carers as they are very friendly & helpful & caring.
The care that my dad receives from Ivy Grace care is amazing. The carers not only look after my dad really well, they also support my mum with being his carer. They are all kind and friendly. A special thanks goes to Lesley who brightens up my parents day with her positivity and kindness.
Ivy Grace are a perfect care company and have no complaints. Very helpful and care deeply about their clients.
My experience to date has been very useful. I find all the staff very kind and understanding. They seem to enjoy the job and do best to keep us very comfortable.
The carers who come to see my mother-in-law are so friendly and show they care. Nothing is too much trouble from taking her to the Doctor's appointments, shopping or just popping in to check on her. Great team. Thank you.
I can't thank these carers enough for the way they look after me. They have been looking after me for a year now. Their visits really lift me especially when they bring in cake. They feel and treat me like family. I have no problem asking them to do anything for me whether it's personal care, taking me to appointments or shopping. Can't praise them enough.
Thank you so much for your lovely review. We love eating the cake as much as you do.
Very caring and polite.
Thank you for taking the time to give us a review. We always appreciate it.
I had cared for my mother for 4 years and it was getting too much. I was recommended Ivy Grace and have not been disappointed. Carers have generally been prompt, kind, considerate and very helpful. I would recommend them to anyone who needs care.
Thank you so much for taking the time to give us a review.
It is a very good service. The staff and the service are all excellent.
Thank you so much for your review. We really appreciate you taking the time to do it.
What can l say about such caring ladies. My mother-in-law's care is difficult but every day they arrive smiling. She looks forward to their visits. Nothing is too much trouble for them and their knowledge and recommendations is spot on. Totally trustworthy. Thank you.
Thank you so much. It helps that we are all as mad as each other! The carers really enjoy coming in. You all brighten their day as much as I hope we brighten all of yours.
From the first phone call to Ivy Grace Home Care, I knew I'd made the right choice. They listened to my concerns and the needs of my mum. Care was put in place to start and Mum ended up in hospital. I had to cancel them at short notice and they were so understanding and accommodating. When Mum came out of hospital they were there for her immediately. They treat my mum with care and dignity, as well as being so friendly and helpful. They are great at keeping me updated too. I can't recommend this company enough.
Thank you so much for this review. Mum is a pleasure to go and see.
They are always very reliable, considerate and professional whilst caring for my mother. They treat her with respect and kindness.
If necessary they work past the allocated time in order to make sure the job is done.
I thoroughly recommend this company.
Thank you for your review. We are all very dedicated to promoting dignity and respect, along with person-centred care and much more. We really appreciate the recognition.
Thank you, Ivy Grace, for maintaining my independence.
What a beautiful review. We are so pleased you joined us also. We are so happy you feel you have done the right thing. We have seen such a huge improvement from the first day of meeting you to now, and the fact we have been able to be part of that and make a difference means the world to us.
Excellent service, easy to contact and always happy to help. The care and understanding shown is very much appreciated. The team are very aware of individual needs and go above and beyond to fulfil these. Wonderful carers that we would highly recommend.
Thank you so much for this lovely review. We truly do appreciate your feedback.
Flexible, caring, cheerful and reliable. I would not hesitate to recommend Ivy Grace Home Care Ltd.
You were an absolute pleasure to visit. We were very lucky to spend some time with you. So pleased you doing really well. Thank you so much for taking the time to write us a review.
Excellent company providing care and support to a high standard.
Thank you so much for your lovely review. We really appreciate you taking the time to write us one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for Ivy Grace Home Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ivy Grace Home Care Ltd.
Meet the Team (2)
Hi, I'm Katy Thrower the Director of Ivy Grace Home Care LTD.
I have been in the industry for over 20years and completed my level 5 in Health and Social care.
Our aim is to provide person-centred care to those who are in need of help at home. Having personally experienced working with care companies, I now have the knowledge of what's needed and wanted in this industry.
To be listened to,
To ensure you have the right carers for you,
A dedicated management team who looks after their staff so they can provide the best care in your home,
A introduction service so you always know your carers,
Time slots that suit you,
There is no better feeling than leaving them with a smile on their face.
With that being said, we look forward to supporting and helping you, whether that be some advice or a care need.
I started working in social care 9 years ago but in those 9 years, I gained my level 5 in health and social care and have learnt an extensive amount about how an agency should be run and how it shouldn’t be.
For generations, social care has been part of my life. My nan had various successful care homes, my mum was a district nurse and was part of a very successful care agency which still runs today.
We decided to start Ivy Grace Home Care, because,
1 - The care crisis and home care agencies just do not have the capacity to take on service users in need.
2 - We can do it the right way.
Running a home care agency isn’t for everyone. It requires the best of the best, those who aren’t afraid of challenges and are determined to tackle caregiver turnover and recruiting.
Staff turnover in care is extremely high, and that can be for so many different reasons. This makes a huge impact on the service users we care for, as it means having many different carers in their homes.
I will do my best to help change this with the help of my colleagues, by making sure employees are appreciated and get the recognition they deserve for the skills and abilities they bring to the job.
Frequently Asked Questions about Ivy Grace Home Care Ltd
How many Carers does Ivy Grace Home Care Ltd employ?
Ivy Grace Home Care Ltd employs 16 carers.
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