Aegys Smart Care

Rose visited today and was very thorough in checking medication and Betty's satisfaction with the care services.

Aegys took good care of my parents-in-law for over two years, allowing them to stay in their home with a degree of independence that would otherwise not have been possible. The carers were always kind, polite and considerate, and my parents-in-law became very fond of them.

There is a real focus on the person being cared for during the assessment visits by the care managers, including the questions about what my Mum wants and what matters to her. Thanks to Aegys Care for your ongoing support of my Mum. I would definitely recommend you to others.

Good service. Reliable, friendly and helpful.

We are very happy with the care and support the personal assistant from the company provided for our son. The bond has been lovely to see. It has really developed and my son looks forward to his time out. When another person has had to step in it has been smooth sailing too and the PAs have communicated so our son is comfortable and fine. His anxiety is taken care of and he is reassured. At times when we have had to make adjustments to the times and days, the team is quick to respond on the phone and it has been adjusted to suit us and my son. A very friendly, approachable company with compassionate staff.

From all persons here at our home, we are very satisfied with everything that is done for us. Meals are good and the carers are excellent in all they do for us.

Aegys Smart Care has been my carers since December 2023. They visit me four times a day. It's been a very positive experience. The carers are very professional and genuinely caring. The management also are very professional and helpful. My only fwibble is the way they calculate some of their charges, for example, this sometime results in a higher than expected cost. Set against this is the fact that the carers frequently work longer hours than contracted.

Our father needs full-time care - I am a ten hour flight away from UK, so am typically only in UK once or twice a year. Having the best care for our father is therefore critical. Aegys recently started full-time live-in care for our father - they have been amazing so far. Both myself and my brother couldn't be happier with the genuine care and concern that they bring to the job. They are so attentive - they take care of every detail. They also clearly care about the wellbeing of their clients. We are in ongoing discussions about things like maintaining any activities that are possible - to bring some variety into the day, and also issues such as diet and how we can make things better. I really appreciate how they do everything they can to make sure our father gets to visit our mum as frequently as possible (she is in a care home). Sometimes the logistics aren't easy, but they make it happen. There were many care companies that we looked at - but I am really grateful that we found Aegys!

After just receiving surgery and in recovery, I have been cared for professionally and with dignity. They have been punctual and professional whilst in my home and the management team responded quickly to my needs. I have had support with chores around the home and there has been no hesitation to ensure all my needs are met.

We required a carer for my father for 9 days whilst we were away. Before the support was provided the Care Manager came round to see us and made us feel secure in the knowledge that everything would be in place to ensure that my father would be well cared for. The Care Worker was very professional, courteous and attentive. We provided a checklist and details as to routines etc for my father and the care worker ensured that these were undertaken as required. The care worker kept us fully informed on an ongoing basis as to any concerns and contacted us directly on one occasion to obtain specific advice around a particular issue. The care worker also ensured that medication was taken as required, cooked meals as needed and kept the house clean and in order. The care worker also encouraged my father to undertake the activities he regularly undertakes. This was the first time that we have used a Carer and we were generally very pleased with the support provided.

The service provided by the staff is fantastic. They are well trained, polite, courteous and very efficient. Always prompt and professional, the care they provide is of a very high standard. You could not ask for better care. Thank you!