Nadia Healthcare Services

45 Vicar Street, Falkirk FK1 1LL
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9.4 5 Reviews
  • Nadia Healthcare Services, Falkirk
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Good to Know

Owner

  • Nadia Healthcare Services Ltd

Person in charge

  • Diana Damba (Manager)
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Nadia Healthcare Services Reviews (5)

9.4

Nadia Healthcare Services has a Review Score of 9.4 (9.357) out of 10, based on 5 reviews in the last 2 years.
Over all time Nadia Healthcare Services has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 1
  • 3
  • 5
  • 0
Reviewer Connection to Nadia Healthcare Services
  • 4
  • 1
Total of 5, showing 1-5
Review from Greig A (Son of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nadia Care were brilliant with my father for over two years. All the Carers were friendly, helpful, pleasant, patient, & understanding (often under trying circumstances owing to my father's dementia and subsequent mood swings and other unpleasant side effects). They often went above and beyond eg staying
passed my dad's alloted time when he'd had a fall, or contacting doctors and pharmacists. I couldn't have handled the last two years it not for their unerring help and dedication. I can't praise them highly enough and thank them dearly for the service provided.
Reply from DIANA DAMBA, Manager at Nadia Healthcare Services

Thank you so much for your kind words and positive feedback. We are delighted to hear that you are happy with the care provided by our team. It means a great deal to us that your dad received support that respects their dignity and promotes their independence. I will share your comments with the team-this kind of feedback motivates us to keep delivering the highest standards of care. - Care Manager

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Diane C (Daughter of Client) published on 8 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nadia Healthcare have looked after my dad for over a year, and I must say they were the best care company he has had. They did his personal care, gave him his medication and assisted with his meals. They were compassionate and very caring towards my dad, and he had a special bond with all of them, including
the owners/management. My dad loved to have a laugh with them all. The communication between Nadia Healthcare and myself was 1st class. So, Nadia, thank you so much for the care you gave to my dad. From myself and all the family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R B (Daughter of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always found the staff polite, helpful, and friendly. Very supportive of our mum with progressing dementia.
Staff who attended regularly knew Mum well and managed to cope with her sometimes challenging bevhaviour.
Always left her settled and reassured.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amanda S (Daughter of Client) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service provided by Nadia Healthcare was professional caring and empathetic towards my mother. The staff returned to do their visits regularly to prepare meals and assist with personal care they were respectful of her wishes. My mother enjoyed the chats with the staff too.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Fiona S (Daughter of Client) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team at Nadia Healthcare Services looked after my mum for 7 months, providing personal care and meal preparation. All the carers who looked after Mum were compassionate, gracious and helpful. The care and attention they provided to Mum was excellent, and I could not have asked for a better
care company and group of carers to look after my mum.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.357)

Overview of Review Score

The Review Score of 9.4 (9.357) out of 10 for Nadia Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for Nadia Healthcare Services is calculated as follows: ( (24 Excellents x 5) + (4 Goods x 4) ) ÷ 28 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nadia Healthcare Services is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 7 Jan 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Adequate (3)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Nadia Healthcare Services

What Type of Services does Nadia Healthcare Services offer?

Nadia Healthcare Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nadia Healthcare Services to verify any information. View our terms and conditions. Nadia Healthcare Services has an Basic Service - more info.